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Exclusions not working well

1)When i use third party softwares for some programs even while i add them to exclusions kaspersky silently blocks their dll injecting how can i fix this? It only works fine when i press stop kaspersky protection

2)in another program i use (its in exclusions too) whenever i run that program and that program tries to go kernel level or do something similar i get kmode_exception_not_handled bluescreen but when i quit kaspersky or select "dont run kaspersky at startup" that bluescreen thing still happens and i only need to uninstall kaspersky for run that software without errors

2 is not a big problem but i need to fix 1

Kaspersky premium

Win11 26h2

Edited by Yigit1032

Featured Replies

@Yigit1032 Welcome on the Kaspersky Forum.

1) Can you please provide more deatails.

2) For BSOD's caused by Kaspersky please contact Kaspersky Support :
→ https://support.kaspersky.com/b2c/#contacts
1) Fill in the form
2) Did not find your answer ? Contact Customer Service

3) Also , which Kaspersky version are your running ?

  • Author

I dont have kaspersky installed right now because of this issues i temprorarly switched av's, all i can say is latest version of kaspersky premium i think, i cant give details from the programs however i can tell what i did in kaspersky

(Program is exe file type)

I goed to kaspersky settings and opened exclusions thing and pressed add exclusions and selected every components/modules checkbox however i didnt type things in a box i think it was saying like enter the dedection name etc.

Kaspersky allows the program to run instead of deleting however it restricts it the program, the program tries to inject dll however kaspersky silently blocks it

Also, please provide captures of the created exclusions.

There are additional Exclusions that can be applied via Intrusion Prevention module:

imagen.png

  • Author

resim.png kaspersky deletes the program without exclusions however when i use with exclusions it just gives bsod or doesnt let it silently

im gonna retry and do the thing u said

its still same

resim.pngresim.pngresim.png

21.26.4.406

  • Author

it also happens another programs too when i add exclusions it still silently blocks

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