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Hi @Dr.Mabuse , nur zur Sicherheit. Du bekommst NUR nach einer vollständigen Untersuchung keine Benachrichtigung aber bei den anderen Untersuchungen erhälst Du Benachrichtigungen? Im englischen Forum gab es eine ähnliche Problematik. Allerdings wurden da keine Benachrichtigungen bei einem Fund gemeldet. Ursache bei fehlenden Bachrichtigungen ist, dass im Installationsprozess von Kaspersky ein Fehler aufgetreten ist. Eine Neuinstallation von Kaspersky war da die Lösung! Link Hast Du das Problem von Anfang an oder hast Du Änderungen an den Einstellungen gemacht? LG Tschekker

懷疑是病毒或木馬程式 因為沒有顯示應用程式的名稱 我的作業系統為WINDOWS 10 專業版 用的是卡巴斯基專業版 要如何找出該程式?

Двумя уровнями защиты.

@Natan Você já tentou atualizar o sistema operacional e os drivers do sistema? Talvez possa ser alguma incompatibilidade de drivers ou algo do tipo com relação ao Kaspersky Como te disse, não há relatos aqui na comunidade desse problema (pelo menos eu não os conheço)... Peço que nesse caso que você entre em contato com o suporte técnico → Suporte Técnico Eles devem solicitar mais informações sobre o assunto e provavelmente vão pedir que você envie alguns logs do seu sistema (não poste nenhum log aqui) e vão te guiar para tentar resolver o problema

Quando antivirus é desabilitado, o ruido desaparece.

Obs: Estou utilizando o sistema operacional windows 10 pro 64bits, e o kaspersky plus version: 21.17.7.539

Obs: Estou utilizando o sistema operacional windows 10 pro 64bits, e o kaspersky plus version: 21.17.7.539 m-vindo Por favor, forneça a versão do seu sistema operacional e a versão do Kaspersky instalada Além disso, não encontrei nenhum relato desse problema na comunidade... talvez possa ser algo específico da sua máquina? Forneça mais detalhes por favor Links de apoio: → Como encontrar a versão do seu sistema operacional → Como encontrar o nome e o número da versão de um aplicativo Kaspersky

hi how create an Exclusion for the browser -> encrypted traffic? show by pic. regurds

Hello @Potato.soup, Thank you for posting back! The issue has been reported to Kaspersky's Virus Lab experts, we'll update this topic when they reply. FYI: neither Vivaldi, Floorp are supported, read: Kaspersky Free, Browser support. Thank you🙏 Flood🐳+🐋

The issue is when opening any chapter I get this warning of an "infection" Windows 11 version : 23H2 (build 22631.3527) The issue is repeatable on Edge, Vivaldi, Firefox, Floorp.

@NatanBem-vindo Por favor, forneça a versão do seu sistema operacional e a versão do Kaspersky instalada Além disso, não encontrei nenhum relato desse problema na comunidade... talvez possa ser algo específico da sua máquina? Forneça mais detalhes por favor Links de apoio: → Como encontrar a versão do seu sistema operacional → Como encontrar o nome e o número da versão de um aplicativo Kaspersky

Gracias por su mensaje. Intente atender las indicaciones del siguiente articulo: https://support.kaspersky.com/KSDE/Win5.17/es-MX/145691.htm Si su problema persiste, por favor inicie un caso de soporte desde las opciones de la consola Web de Kaspersky Small Office Security

Hello @amr alaa, Welcome again! Is there a reason you're raising multiple topics on the same issue; despite the assurances you've been given. You need to test the software. You can also test Kaspersky's Trial software. Thank you🙏 Flood🐳+🐋

Hello @vodun, Welcome back! Which Kaspersky version is installed - on Windows Taskbar -> Hidden icons, right click the Kaspersky icon, select About? Post the information that shows on the About screen please? Thank you🙏 Flood🐳+🐋

I want to be sure that I am using the new free Kaspersky version and not the old Kaspersky Security Cloud I want to reassure myself because there are rumors about the new free version of Kaspersky that it is weak, and I say that it is strong. Is my belief correct that the free program is strong for people at home and on the home Internet?

Hola, Me podrías ayudar para poder configurar mi Kaspersky small office security para que no limite la velocidad de mi banda ancha?, no me deja navegar a mas de 100MB.

Yes @amr alaa, we understand, but this is what you wrote at the start of your topic: Thank you🙏 Flood🐳+🐋

Hello @amr alaa Thank you for posting back & the information! Please post a *full screen screen-print* of the screen you are seeing with the problem? Hide any private information, for example email address, before posting. Thank you🙏 Flood🐳+🐋

I use Kaspersky Free, not Kaspersky Security Cloud free. I want to use Kaspersky Free for free

Hello @amr alaa, Welcome back! It's not possible for the Community to give advice about third-party merchants selling Kaspersky software but we'll share these observations, the Kaspersky Security Cloud free version you speak of is: v2021.03.10.391, dated: Feb 8th, 2022. As we advised in your previous topic, Kaspersky Security Cloud free has been replaced by Kaspersky's *new* Kaspersky Free for Windows®, v21.17.7.539.0.26.0, dated: 8th ‎September ‎2023. We've already assured you about the protection of Kaspersky's software in your previous topic: What do I do when the license expires? When the license expires, I want to continue with the free version of Kaspersky Security Cloud. Thank you🙏 Flood🐳+🐋

no

Hello @amr alaa, Thank you for posting back & the information! For the second email address, has that MyKaspersky account ever has *any* Kaspersky software subscription / license recorded / stored in it? Thank you🙏 Flood🐳+🐋

I tried another email address that does not want to return me to the free version. It asks for money after terminating the license. I want to use the free version.

Hello @amr alaa, Welcome back! Has the *original* Kaspersky Security Cloud expired? IF the answer is YES, in (your) MyKaspersky account, in the Devices tab, has Kaspersky Security Cloud been removed? IF the answer is YES, please go to the next point: Is the email you're using the same email that was used for Kaspersky Security Cloud? IF the answer is YES, please try another email address. Please share the outcome with the Community, when it's available? Thank you🙏 Flood🐳+🐋

IF (you) have licensed Kaspersky software - not Free - log a request with Kaspersky Customer Service, https://support.kaspersky.com/b2c#contacts - on the support page, select either Chat or Email; please include images of the error & a *detailed history*. Support may request logs, traces & other data; they will guide you. Thank you🙏 Flood🐳+🐋