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  2. Ну да, прям заметно. Черепашья загрузка.
  3. Today
  4. Добрый вечер, @ge_ni, Посмотрите эту статью: https://support.kaspersky.ru/common/compatibility/11683
  5. У меня тоже Дом -ру и провайдер здесь совершенно не причём. Личную информацию вроде спрятал, вот ссылка на видео https://disk.yandex.ru/i/l7kKuRcId921gQ. Ещё я голову ломать буду почему же так работает. За интернет плати, за антивирус плати. Отправляю кучу файлов по работе, а здесь хочет работает, хочет нет. К тому же так называемая премиальная тех. поддержка просто отвратительная.
  6. Про исключения ничего не слышали? Такие, например: Ну или расскажите эту занимательную историю техподдержке.
  7. Для Windows 10, 11, есть такая болезнь у комбинации 1С версии 7.7 + 1СРР+ FormEx+OpenConf(100ни форумов), при закрытии 1С ("Файл" - "Закрыть") или (закрыть окно задачи), 1С некоей частью зависает в диспетчере задач. При этом Kaspersky Plus начинает медленно умерщвлять всё, что можно было сделать. Телеграм запускается через 6 минут, Вайбер через 7 -10 минут. Документы MS Office минуты 4 - 5. А активность Kaspersky Plus 02% - 0.5% - 1%. Что он делает для глобального торможения? Диспетчер задач при такой ситуации тоже грузится минут 5. "Приостановить защиту", чтобы дождаться этой активности - 4 минуты. В общем начинаю работу с загрузки диспетчера задач, так и держу в процессе работы свернуто. "Завершить сеанс" зависшей 1С или приостановить работу Kaspersky Plus, два лекарства.... "Приостановить работу"... 4-5 минуты ожидания для выхода в меню "на 1 минуту", после этого запуск "Диспетчера задач" - 1 секунда, "Снять задачу" 1С - 2 секунды. Если диспетчер задач запущен всегда, то процесс "1С:V7 starter..." удаётся убрать секунд за 20. Как объяснить Kaspersky Plus то, что не нужно заморачиваться на зависший процесс конкретно "1С:V7 starter...."? Рекомендации типа "1С:V7 starter..." в "УТИЛЬ", типа "1С:V8"(работаем и с этим) - сила! Не принимаются...
  8. I just uninstalled Kaspersky Free and activated Defender, and there was no alert message. But after I started a full scan with Defender, it found this file. When I used Kaspersky Free, it didn't issue any alerts about this file, and it didn't appear as malware in the full scan.
  9. You said in Your 1st post, the file was detected in a full scan (on demand scan) of Defender, but not in real-time, so that file clearly was inactive in that folder, as already told, probably a leftover or remnant of a previous detection.
  10. It seems to me that in your case could happened too much anxiety. 🙂
  11. @carlos88 For privacy reasons we don’t request system logs but without detection from Kaspersky your system is clean.
  12. Jowi

    Aktuelle Beta-Tests

    Seit gestern ist die fünfte Betaversion MR23 21.23.6.558 der Produkte Kaspersky Standard/Premium/VPN/KSOS verfügbar. Die Fehlerberichte/Abstürze oder auch GUI-Bugs, sollen nun wieder im separaten Betabereich auf dem eap-Server gemeldet werden. Dafür ist eine erneute Anmeldung erforderlich. Der Download der Testversion und nähere Informationen dazu, gibt es hier im bereits genannten englischen Betabereich - https://eap.kaspersky.com/topic/6540/kaspersky-vpn-ksos-21.23.6.558 Nützliche Informationen: Um die Anwendung zu testen, aktiviert man diese mit der im Betabuild enthaltenen Lizenz. Wenn die kommerzielle Lizenz verwendet wird, um die Betaversion der Anwendung zu aktivieren, so wird die für den Betatest aufgewendete Lizenzdauer nicht vergütet/verrechnet. Bekannte Probleme: Der Netzwerkmonitor kann namenlose Gruppen für Systemprozesse enthalten Bitte sendet keine Probleme an den Premium Tech Support. Die Beta-Berichte sollen nur in dem externen Beta-Forum veröffentlicht werden.
  13. When I used Kaspersky Free, there was no signature for the file AppData\Roaming\secure\QtWebKit4.dll (Trojan:Win32/Wacatac.C!ml) in the Kaspersky database. They use a different name. Without a signature, what would real-time protection do if this file was active and damaging the PC? The full scan didn't detect anything. I thought if the scan didn't detect anything, then real-time protection was letting the malware pass through and modify the file system. In my case, what could have happened? The Malwarebytes scan also didn't detect anything.
  14. Hello @Lucas A., Welcome back! There is no 25H1 -> *exactly* which Windows OS version & Build is installed, in Windows Search, type WINVER -> open the WINVER app & post back what is shown in the popup? Is Windows a *commercial* release - not Preview, Canary, Beta nor any other OS that's *not* supported by Kaspersky? READ: KPM, Supported operating systems. Thank you🙏 Flood🐳+🐋
  15. AlexeyK

    I not found on log scan kaspersky

    No, it's impossible. You won't find this log too. Besides, it doesn't make any sense in your case.
  16. I uninstalled Kaspersky Free and I need the log of the last scan but I searched in Windows and found nothing, is it possible to find any trace with the date of the last full scan?
  17. Also and in addition to @harlan4096 , a DLL is not directly running unless it’s solicited.
  18. Да зачем Вам какие-то мысли, отправьте в конце концов этот запрос хоть как-нибудь.)) Эта форма заполняется однократно, дальше будете общаться с поддержкой через почту, а там капчи нет.
  19. Real-time protection and full scanning are different processes. Yes, it didn't have a malware file signature. You may install Kaspersky Free again, update the databases, and perform a full scan. If it finds nothing - you don't need anything else. Perhaps this file wasn't used at all, but only laid quietly in the folder. Most likely, everything is fine with files. If there are documents, photos, archives, etc. - just open some number of them and check.
  20. As I already told You, that file probably was inactive as a leftover... also, no antivirus firm is 100% even "being the best av"...
  21. It's already been removed. My concern is whether this malware AppData\Roaming\secure\QtWebKit4.dll (Trojan:Win32/Wacatac.C!ml) detected by Microsoft Defender corrupted, deleted, or modified my personal files, especially the compressed ones. Before testing with Defender, I used Kaspersky Free as my main antivirus, but I also scanned with Malwarebytes Free and Adwcleaner, and according to all of them, the system was clean and without anything. I downloaded a lot of games, ISOs, emulators, and programs, totaling 250GB, and copied them to an external hard drive. Only after that did I switch from Kaspersky Free to Defender because Kaspersky Free was no longer free. In the first full scan of Microsoft Defender, this malware was found. So, after cleaning, will I have to download everything again to ensure they are intact and copy everything again to the four external hard drives? On VirusTotal, this same malware found by Defender has several different names for different antiviruses. It's hard to tell what it actually is, but I posted the test results at the beginning of the thread, along with a screenshot of the folder where it's located. Because they said Kaspersky was one of the best antiviruses, I thought this also applied to the free version, but I think it's only the paid version. I used the free version for years, and from what I see in the file folder, it's been on my PC since 2024.
  22. Good afternoon, Today I tried to access the Kaspersky Password Manager extension on Edge and something strange happened: when I accessed it, no passwords were shown, and when I opened the extension page again, it kept loading without opening. I tried on Google Chrome and the same thing happened. The only recent events were updates to Google Chrome and Edge, and my Windows was updated to 25H1.Even though the application is running normally, the extension icon remains gray. The browser versions are: EDGE: version 141.0.3537.71 Chrome: version 141.0.7390.77 Kaspersky Password Manager version: 25.0.0.501 (a) / 1758632131_7729 / 1.1.0.2_1 Thank you in advance.
  23. Hum I don't think that happened, such a level of system modifications would have triggered K. System Watcher module.
  24. Whenever this malware file is detected by another antivirus, does it always operate and modify, move, and delete my personal files? And Kaspersky Free real-time protection didn't do anything because it didn't have a signature when I updated and started the full scan? If I used Kaspersky Free as my main antivirus, Malwarebytes Free, and AdwCleaner, the full scan of all three didn't detect this file. All of my personal files on these PCs and copied to an external hard drive were altered by this malware and need to be redownloaded?
  25. та дам через прокси работает, какие мысли? провайдер?
  26. Hi zusammen, jetzt habe ich das Problem wieder... Nervt ein bisschen. Erst wenn die Software installiert wird, schlägt Kaspersky an und dann kann ich sie nicht zur Liste hinzufügen um die Prüfung zu verhindern?!?
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