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Welcome to Kaspersky Community. Kaspersky still does not support ARM devices.

@Gunnish Bonjour, Merci pour votre retour d’information 👍 j'étais sur le point de vous demander de vérifier, selon les informations dont je dispose le problème devrait être résolu. Dans le cas ou le problème refait surface n'hésitez pas de nous en informer.

Welcome to Kaspersky Community, I can't reproduce the issue in my KES 12.11 🤔 if You continue getting the issue, You can add the URL to Trusted URLs in Network Settings -> Scan Encrypted Connections -> Trusted URLs / Addresses. https://support.kaspersky.com/help/Kaspersky/Win21.23/en-US/201001.htm

Ciao @Baby82 Ciao e benvenuta/o nel forum 😊 Per questioni specifiche sul rinnovo automatico, sugli upgrade/downgrade di piano e sulle condizioni economiche applicate (sconti, prezzi, ecc.), il modo migliore è contattare direttamente l’assistenza tecnica di Kaspersky. Loro possono fornirti informazioni precise in base al tuo abbonamento e alla politica commerciale vigente. 👉 Ti suggerisco quindi di rivolgerti all’assistenza ufficiale Kaspersky tramite i canali dedicati (chat, email o supporto clienti vedi qui -->https://support.kaspersky.it/b2c/it ) per avere tutte le risposte aggiornate sui costi e sulle opzioni disponibili. In generale, da esperienza comune: È possibile cambiare piano (upgrade o downgrade) in fase di rinnovo o anche prima, ma le condizioni (costi extra o sconti) dipendono dal periodo, dalle offerte in corso e dalle regole del contratto. Solo l’assistenza ufficiale può confermarti se potrai mantenere eventuali sconti attivi al momento del rinnovo, o se questi valgono solo per nuove sottoscrizioni. Saluti

Bonjour Pas de retour du service client , mais sa fonctionne de nouveau 👍

Please can you have the app kapersky on Windows ARM

If You mean you have a system with different users, and You want to uninstall/install Kaspersky only in specific account, I guess that can't be done, still I would ask to K. Support

может быть конечно... @soaowo12332, проверьте предварительно компьютер с помощью Kaspersky Virus Removal Tool.

а это вопросы к продавцу. Ну или в техподдержку.

Возможно активное заражение.

Добрый день. Попробуйте установить с этого дистрибутива.

Windows版本：Win 11 25H2 Kaspersky 应用程序的名称和版本号:21.20.8.505 坚果云同步功能一直打开没问题，但是一旦暂停同步，坚果云就会卡死无法恢复，界面完全冻结。问客服说可能是卡巴斯基的问题。希望复现一下。

Thank you but it's not as I did that BEFORE installing Kaspersky. Just need to know how to uninstall (well now install as I've uninstalled it completly for now) Kaspersky to a single user and not ALL users

@Skippy Welcome. For your security Kaspersky is detecting malicious installers !

I visit a site almost everyday one year now and more. Didn't had problems. Today watched something there and suddenly I got Kaspersky message (at my language) that saying the certificate isn't valid and it is advised not to visit this site. Never had problems with the site and Kaspersky show me problem only with this. The site had some adds but I blocking them but that was something that always happened and the antivirus never showed me problems with this. What can I do to unblock the site and use it again?

Basically, a the title says, how do I uninstall for just a single PC user account. Unfortunatly, need to for the 'schools' apps and programs to be insatlled. Supposedly they see the AV there and it fails!

Windows 10 22H2 не знаю скачивал 3 часа и завис на 99 процетах с ошибкой Windows не удается получить доступ к указанному устройству, пути или файлу.

Добрый вечер, По предоставленным вами скриншотам видно, что у вас две лицензии (подписки). Одна - Kaspersky Antivirus, другая - Kaspersky Plus. Первую можно использовать только на компьютере, а вторую и на компьютере, и на мобильном устройстве. Судя по скриншотам на компьютере у вас действует пока Kaspersky Antivirus, а на мобильном устройстве вы уже активировали Kaspersky Plus, то есть у вас сейчас действует две подписки. Вы можете подключить ваши устройства к порталу My Kaspersky по рекомендации этой статьи: https://support.kaspersky.ru/kaspersky-for-windows/21.23/settings/13886#block5 После синхронизации всех данных вы уже увидите в портале информацию о ваших устройствах и лицензиях.

Below logs are in device events Object processing error Initiator: Product; Task type: OAS; ID of running task: 6; User receiving access: root; Object type: File; File owner: root; Error while processing object: timeout; File: /var/log/pods/kube-system_kube-controller-manager-ryd1-kbms-05_7e58d9b2434406113528969794e0d2b8/kube-controller-manager/10.log;

Jetzt geht es wieder, das einzige was geholfen hat, Kaspersky VPN Deinstalliert (alles daten) und wieder installiert, Thema kann geschlossen werden, danke für den Support.

10 18:11:59 kernel: INFO: task klnagent:2344 blocked for more than 122 seconds. 10 18:11:59 kernel: Tainted: G X ------- --- 5.14.0-503.40.1.el9_5.x86_64 #1 10 18:11:59 kernel: "echo 0 > /proc/sys/kernel/hung_task_timeout_secs" disables this message. 10 18:11:59 kernel: task:klnagent state:D stack:0 pid:2344 tgid:1009 ppid:1 flags:0x00004002 10 18:11:59 kernel: Call Trace: 10 18:11:59 kernel: <TASK> 10 18:11:59 kernel: __schedule+0x229/0x550 10 18:11:59 kernel: ? futex_unqueue+0x38/0x60 10 18:11:59 kernel: schedule+0x2e/0xd0 10 18:11:59 kernel: do_exit+0xae/0x480 10 18:11:59 kernel: do_group_exit+0x2d/0x90 10 18:11:59 kernel: get_signal+0x839/0x860 10 18:11:59 kernel: ? __pfx_hrtimer_wakeup+0x10/0x10 10 18:11:59 kernel: arch_do_signal_or_restart+0x25/0x100 10 18:11:59 kernel: ? __audit_filter_op+0xa5/0xf0 10 18:11:59 kernel: ? audit_reset_context.part.0.constprop.0+0x273/0x2e0 10 18:11:59 kernel: exit_to_user_mode_loop+0x9c/0x130 10 18:11:59 kernel: exit_to_user_mode_prepare+0xb9/0x100 10 18:11:59 kernel: syscall_exit_to_user_mode+0x12/0x40 10 18:11:59 kernel: do_syscall_64+0x6b/0xf0 10 18:11:59 kernel: ? fpregs_restore_userregs+0x47/0xd0 10 18:11:59 kernel: ? exit_to_user_mode_prepare+0xef/0x100 10 18:11:59 kernel: ? syscall_exit_to_user_mode+0x19/0x40 10 18:11:59 kernel: ? do_syscall_64+0x6b/0xf0 10 18:11:59 kernel: ? audit_reset_context.part.0.constprop.0+0x273/0x2e0 10 18:11:59 kernel: ? syscall_exit_work+0x103/0x130 10 18:11:59 kernel: ? syscall_exit_to_user_mode+0x19/0x40 10 18:11:59 kernel: ? do_syscall_64+0x6b/0xf0 10 18:11:59 kernel: ? syscall_exit_to_user_mode+0x19/0x40 10 18:11:59 kernel: ? do_syscall_64+0x6b/0xf0 10 18:11:59 kernel: ? clear_bhb_loop+0x25/0x80 10 18:11:59 kernel: ? clear_bhb_loop+0x25/0x80 10 18:11:59 kernel: ? clear_bhb_loop+0x25/0x80 10 18:11:59 kernel: ? clear_bhb_loop+0x25/0x80 10 18:11:59 kernel: ? clear_bhb_loop+0x25/0x80 10 18:11:59 kernel: entry_SYSCALL_64_after_hwframe+0x78/0x80 10 18:11:59 kernel: RIP: 0033:0x7fbec928688a 10 18:11:59 kernel: RSP: 002b:00007fbe7f7fd5e0 EFLAGS: 00000246 ORIG_RAX: 00000000000000ca 10 18:11:59 kernel: RAX: fffffffffffffdfc RBX: 0000000000000000 RCX: 00007fbec928688a 10 18:11:59 kernel: RDX: 0000000000000000 RSI: 0000000000000089 RDI: 0000562081443098 10 18:11:59 kernel: RBP: 0000000000000000 R08: 0000000000000000 R09: 00000000ffffffff 10 18:11:59 kernel: R10: 00007fbe7f7fd720 R11: 0000000000000246 R12: 0000000000000000 10 18:11:59 kernel: R13: 00007fbe7f7fd650 R14: 0000562081443098 R15: 0000000000000000 10 18:11:59 kernel: </TASK>

Dear Team, We have multiple linux servers . Kaspersky endpoint security hangs the servers. linux team told that network agent is creating mulitple instance to access same file, anyone can help to resolve this issue.

https://support.kaspersky.com/KPC/1.0/tr-TR/95255.htm https://support.kaspersky.com/KPC/1.0/tr-TR/95254.htm Buradan aboneliklerinizi kontrol edebilirsiniz. Doğru ürünü indirdiğinize emin olun.

There may be some issues stemming from the infrastructure changes, but this transition period shouldn't last for months.

Обратитесь в техподдержку