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Welcome to Kaspersky Community. Can You provide a link to download it?

aynı sorun bende de mevcut birkaç gündür vpn ile bağlantım yok

Ok friend, but my license time is running out 🙂 What about this ? 265 days and going.... I am a brazilian studying in Russia and bought my license there.

Kaspersky recently Detected Game: Honkai Star Rail as a Trojan virus. It is falsh positive right ? How can i fix it ?

Probiere beide Vorschläge mal aus. Aus meiner Sicht finde ich die Bevorzugung der Abo Variante durch Kaspersky daneben, weil mit Abo Schlüssel lief die Verlängerung Automatisch weiter bei mir(Grund war immer der gleiche Aktivierungscode wurde genutzt). Kaspersky entfernt den Reserve Aktivierungscode in den Programmen damit ich manuell umständlich eingreifen darf, hätten Sie sich sparen dürfen.

Только вот у них на сайте не написано что они предоставляют подобные услуги.

Привет, сервис и инфраструктура предоставляются нашим партнером ООО «Модель Защиты»

Boa noite Prezados, Adquiri uma licença nova para utilizar a OPENVPN no roteador e opção sumiu do Site e do Aplicativo VPN para download para roteadores. Qual o link novo para download? Att Michael Castro

Hello， 目前这个问题没有解。

Hello， 正常思路是这样的。

Hello, 请参阅该贴：https://forum.kaspersky.com/topic/置顶-教程-卡巴斯基中文社区《帮助文档》汇总-25380/#comment-108734

Hi nonanche9200, Please understand that this is a problem at Kaspersky's end caused entirely by an external service migration i.e the integration of PureVPN's services into Kaspersky VPN's architecture. No amount of tinkering with your systems configuration will fix the issue as there is likely nothing wrong with you system's configuration. You should have received a notification about this via email, but if not I have pasted it below for you. The only thing to do is to return your configuration settings back to where they were and ... wait. It has been 7 days for me now, but it is better each day. You may wish to lodge a support ticket as this will give Kaspersky information on how widespread the issue is and what kind of problems are most common amongst users. * The error message you posted: "error ID 4311 NetBt it says : "Initialization failed because the device driver could not be created." is a Windows message about its native networking component (NetBT) failing to initialize because of a virtual network adapter that is being created and destroyed repeatedly. This is almost certainly the Kaspersky VPN WG Nt Adapter getting stuck in a loop creating a virtual adapter, failing, aborting, and repeating and perhaps failing to clean up perfectly, leaving ghost entries or creating new ones each time. This is why you have 173 (or more now) new Local Area Connection connections. Again there is nothing wrong at your end and you can't fix it, it would be like taking your car to a mechanic because a major road has been blocked by an earth slide. * The 256 DNS errors you've had in the last 24 hours are also related to the Kaspersky VPN issues, you can't change this either. Open a command prompt and type in: ping 1.1.1.1 <Enter> and ping 8.8.8.8 <Enter> You should get normal round trip times of around 10 to 80 ms or so. This will show there is nothing wrong with your DNS settings or the Cloudfare and Google DNS servers. I hope this helps. Ironically I had to type this out twice because when I posted it the first time the VPN cut out! 🙄 Important information about your Kaspersky VPN Dear customer, We’d like to inform you that we’re currently transitioning Kaspersky VPN to a new infrastructure to ensure a smooth and reliable experience for all our users. During this short transition period, some temporary issues may occur. These issues may affect users of Kaspersky VPN Secure Connection, Kaspersky Plus, and Kaspersky Premium. We’re doing our best to resolve everything as quickly as possible. Most users will receive the required update automatically. However, if you are facing any issues, please update the app to the latest version on all your devices. You can download the newest version here: Update We apologize for any inconvenience caused and are working hard to resolve it, The Kaspersky Team

I do sincerely hope what you're saying is true, and it's a matter of patience until we see some good stuff from this upgrade. I just hope they don't keep us waiting too long. Feel like the update was rushed, at least give it a little bit of time. 😞

Thank you

Hello @masmahmoud, You're most welcome! Please read: How your subscription works - this document applies to Kaspersky software in the Home range: Please follow the advice in our *first* reply: Please log a request with: Kaspersky Customer Service https://support.kaspersky.com/b2c#contacts-> select Email, then fill in the template as shown, please provide a *detailed-history*: The Kaspersky support team will do their best to assist you. *Note: do not select the AI-bot to log the case* Thank you🙏 Flood🐳+🐋

thank you my dear friend for your esteemed support ok great how do i merge the both subs.

Hello @masmahmoud, Welcome! In the shopping cart, it shows the subscription will activate upon successful payment, now you must ask the support team to assist you to merge the subscriptions so the *new* subscription starts when the *old* subscription ends. Please log a request with: Kaspersky Customer Service https://support.kaspersky.com/b2c#contacts-> select Email, then fill in the template as shown, select (your) Kaspersky application (1) & provide a *detailed-history* please: The support team will do their best to assist you. *Note: do not select the AI-bot to log the case* Thank you🙏 Flood🐳+🐋

@masmahmoud Welcome On expiring date your your current subscription should automaticaly switch to your new license.

i had a subscription user with my Email *****@*****.tld from 2025 till 2026 and i bought a new one a day before with 2198 EGP for 2 years for 5 devices and as usual i have to extend my subscription till 2028 but i found that i have 2 subscriptions separately under each other, So please i need now to join both in one subscription extended till 2028 for 5 devices with my best regards Yours Mahmoud Montaser Ahmed Sliem

Olá, Estou enfrentando um problema sério com o Kaspersky. Sempre que faço qualquer alteração em uma política — independente do componente modificado — o módulo de Controle Web simplesmente para de funcionar. Além disso, todos os nomes de usuários dentro das regras do Controle Web são substituídos automaticamente pela sequência “aqeaaaaaaaaaaaaa”. No momento, não é possível alterar nenhum componente dentro da política sem causar a quebra do módulo de Controle Web. A única solução temporária que encontrei foi reverter para uma versão antiga, o que não é viável a longo prazo. O comportamento se repete sempre: Altero qualquer elemento da política Salvo/aplico a mudança O módulo de Controle Web deixa de funcionar corretamente Os nomes de usuários nas regras são sobrescritos por “aqeaaaaaaaaaaaaa” Gostaria de saber se mais alguém está passando por isso. Existe alguma correção, patch ou atualização disponível para resolver esse problema? Obrigado.

29 kasım tarihinden itibaren Vpn uygulamanız wifi üzerinden bağlanmıyor,bu problem hakkında çalıştığınıza dair bildirim gelsede 3 gündür düzeltilmedi derhal bu sorunu düzeltin paramızla rezil oluyoruz.that's enough!

@leonardeau Ce problème ne résulte pas d’un dysfonctionnement de votre système , dès que nous disposerons de plus amples informations nous reviendrons dans ce Forum sur ce sujet . Merci de votre compréhension.

Уже много раз пожалел, что купил подписку. Периодически замечаю сбои. Вот и сейчас не могу открыть безобидные спортивные сайты.

aynı sorun bizde de var doğruı düzgün oyun sunucularına bağlanamıyorum yüksek ping olmaya başladı

Выслал в личку @MedvedevUnited в данный момент, программа к каким-то серверам подключается, к каким-то нет. Если подключается, то вообще ни один сайт не открывается. Если отключить VPN, то сайты снова открываются