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EL PROBLEMA ES QUE USTEDES NO ENTIENDEN .... SE HACEN O SON ...??? YA SE ACTUALIZO TODO LAS APP Y ES PEOR PEOR NO SIRVE PARA NADA .... ESTOY DESEANDO SE ACABE LICENCIA COMPRAR EN OTRO LADO , MUY INÚTILES DAÑARON TODO QUITARON LUGARES PAISES ACEPTADOS COMO COSTA RICA EN MI CASO Y AHORA QUEDÓ INUTILIZADO NO CONTESTAN NO ARREGLAN NADA ENTONCES ??? PARA QUE COMPRE UNA LICENCIA QUE DECÍA PREMIUM ME EXPLICA QUE ES DE PREMIUM QUE NO SIRVA ???? Eso no sirve de nada yo tengo todo actualizado , hasta borre mi celular pensado que era el móvil y resultó que es Kaspersky solo el vpn de Kaspersky no sirve cualquier otro sirve solo esté no y como está integrado no se puede probar aparte .. Quiero reembolso y cancelar la cuenta A quien tengo que demandar por un servido que me vendieron y no funciona ya casi un mes ? 😡😡😡

Exacto justamente dicen actualización y se actualiza y peor ESTA PEOR .. QUITARON PAISES DE CONEXIÓN YO USABA LA DE MI PAIS Y VPN COSTA RICA YA NO ESTA UN MONTON QUITARON Y EL SERVICIO DEJO FUNCIONAR.. para que carajos dañaron lo que estaba bien .. TÉNGALO POR SEGURO QUE NO PIENSO RENOVAR LICENCIA PREMIUM TODOS MIS DISPOSITIVOS.. DESDE YA VOY BUSCAR OTRO SERVICIO

Bienvenido a la Comunidad de Kaspersky. Por favor, revisa este post: https://forum.kaspersky.com/topic/información-urgente-migración-de-vpn-a-una-nueva-red-actualiza-a-la-última-versión-para-un-rendimiento-óptimo-de-la-vpn-57479/

Desde la última actualización, dejó de funcionar. Lleva un tiempo sin funcionar; internet deja de funcionar en cuanto se activa. Y solo funciona Kaspersky; nada más funciona. Uso AdGuard como firewall; antes funcionaba correctamente, pero ahora no funciona en absoluto, con o sin firewall.

No sirve desde que lo cambiaron dejo de funcionar en Android no conecta,, cada que se enciende corta el internet 😡😡😡😡😡 que parte de premium tiene esto

I am in Australia, having Russian license of Kaspersky, when I activate my VPN with Russia option and try to access Russian sites such as gosuslugi and www.rzd.ru they do not open as they once did.

I can't access the internet without disabling it.Is there a solution? I have to disable it constantly.

Собственно subj, не получается выставить запрет маской *.ai на популярные домены с чат-ботами и прочими AI. Может отдельно группу уже пора заводить "запрет нейросетей"?

I only used CIS servers: Armenia and Novosibirsk. Both are entirely removed. Belarus, which I rarely but still sometimes used, is also removed. All that is left is Moldova, which is this tiny state. Generally, they added tiny islands, tiny states, and a whole lot of nonsense servers from nations I’ve never heard of—in some cases because they simply aren’t nations of their own, but island colonies. Worse than even that, they did that as a Russian company, to add American servers—plenty of them—and Ukraine, of course. Because why not? Russia is having “fun” with Ukraine right now. And of course Baltic servers, because those are also “great nations.” Generally, security means to have servers connected to nations which are either not “Five Eyes” and less “20 eyes and beyond,” as it is called. And all they did was add those—they added every “20 eyes” nation, in fact—and disconnected every CIS nation, acting as if Edward Snowden never existed and never told the world that those nations are simply not any more trustworthy. But again, here we are moving in circles, I guess. Because again, what we are left with is maybe Swiss ProtonVPN—not sure yet if it can replace Kaspersky for me—even though I already replaced it with two not-so-secure alternatives, namely TunnelBear and CFWarp. And yes, I am sporadically getting connected again, but with horrible ping.

Hello @Ahmadi Fanoos, Welcome! Which *region* are (you) physically located in? Which *version* is installed - it should be 21.23.6.614-2 - download from: Windows, Update to the Latest Version for Smooth VPN Performance When did this problem: "I received a new updates about the VPN and installed then my VPN doesn't connect" *start*? Have Kaspersky Standard & Kaspersky Plus been fully *uninstalled* from the computer? In both the Kaspersky Premium application & the Kaspersky Premium VPN are each of those applications *signed-into* with the same-email-address that (you) use to sign-into (your) MyKaspersky account? When "I tried to upgrade my Kaspersky to premium and again VPN doesn't connect" happens - what error/s do (you) see - post back the information in English & please *hide* any personal information before posting? Thank you🙏 Flood🐳+🐋

我打了官网上写的 但是它让我打另一个电话 电话号码听不清

Если отключили, то включить можно при новой покупке

Hello, I used Kaspersky standard with Kaspersky plus which provide unlimited VPN and I received a new updates about the VPN and installed then my VPN doesn't connect. I tried to upgrade my Kaspersky to premium and again VPN doesn't connect. It is about 5 times that I unstalled it and reinstalled it but the problem didn't solve.

病毒库肯定一样的

中毒了，去用360急救箱

Hello @SkyDemon, Welcome back! Has the latest Android, Update to the Latest Version for Smooth VPN Performance, been installed? Have you logged a case with Kaspersky Customer Service? You may be thinking it's not necessary as Kaspersky is aware the provider-transition has contributed to many of the problems, however, Kaspersky is actively working on logged cases, we'd encourage anyone impacted by the transition to do as Kaspersky is suggesting/requesting & submit a case with Kaspersky Customer Service, select Email & fill in the template -> select (your) Kaspersky software from the dropdown-list(A) & please provide a *detailed-history*: ***IMPORTANT*** -> please post back the incident-reference-request-number, it's prefixed with INC0000? Thank you🙏 Flood🐳+🐋

https://forum.kaspersky.com/forum/kaspersky-vpn-secure-connection-17/ 🤷‍♀️

Still not working right, I only use the VPN on my phone, it is getting a little better on sites that wasn't working, but some websites still won't load, even forum.kaspersky.com, it basically just timeout won't load, it's like Kaspersky VPN is blocking their own website.

haha i bet they dont have time 😂 oof tis crunch season. thanks for the praise, i dont deserve it, yeah im sorry im a bit busy atm ^ ^; Apologies! happy holidays 🎄🍻cheers eveyone

Я еще тогда все переустановила, спасибо.

@eneszzers55 Welcome. Are your running version 21.23.6.614-2 ? → https://support.kaspersky.com/tr/faq/ksec-migration#kaspersky-plus-and-premium-for-windows

https://support.kaspersky.it/faq/ksec-migration

Fedora 43 Linux sistemi kullanmaktayım. kaspersky home for linux için indirme linki alamıyordum. şimdi de yönlendirecek vpn konfigürasyon dosyama ulaşamıyorum my kaspersky üzerinden... bu durum düzelecek mi? tahmini ne kadar sürecek?

Ho cercato questo forum in inglese ma non sono riuscito a trovarlo... Per cortesia, a beneficio di tutti, vuoi darci i riferimenti per raggiungerlo e avere un'idea precisa della situazione che, stante, andrebbe poi girata a chi di competenza. Addirittura, si potrebbe postare quanto discusso sul forum inglese, con la traduzione italiana a beneficio di tutti gli utenti.

Hello @eneszzers55, Welcome! Please log a request with Kaspersky Customer Service, select E-posta & fill in the template as shown & please provide a *detailed-history*: ***IMPORTANT*** -> please post back the incident-reference-request-number, it's prefixed with INC0000? Thank you🙏 Flood🐳+🐋