All Activity

Made the recommended changes. It issStill allowing adult websites but on the other hand blocked "electronic commerce" which is supposed to be allowed.

Is there maybe an issue if Kaspersky premium is also on the same Mac? On the other hand it blocked "electronic commerce" which is actually allowed in the settings. What is going on, Kaspersky?

Thanks for the reply. I changed those settings, unfortunately it's still allowing adult material.

Нет. Да. Как я и говорил, лишь на одном ПК Агент без проблем привязался к Серверу. Я его уже в KSC добавил в Управляемые устройства и обновил базы с помощью Задачи, созданной для этого. klnagent64, на этом ПК, спокойно прослушивает порты 13000 и 14000 (p.s. lsof) Да.

У меня и 21.21 подключается. Это от провайдера может зависеть. Поэтому стоит обратиться в техподдержку чтобы они проверили.

Добрый вечер, @sobaka1234, Все подключается и работает: У Вас какая версия установлена (в цифрах)? Какая операционная система? Какой интернет-провайдер? Попробуйте скачать и установить самую актуальную 21.22.7.466. Потом перезагрузить компьютер и проверить ситуацию.

Can you explain this to me a little more ?? When you download it from your My Kaspersky it will be download it in the language/region you had choose in your account as i know. And also if i understand it correctly you are from Hungary and you couldn't activated with your existing Hungarian My Kaspersky and you needed a new one choosing Latvia, Estonia or Lithuaniaas your country, right ??

@tawfiqdawod Welcome Please modify scale 150% → 100%

Так сделал, но валится соединение и ничего не работает, может что не так делаю ?

Kaspersky window on small screens cuts off, on 14 inch laptop on resolution: 1920 * 1080 , scale: 150% (recommended by Manufacturer) look attached screenshot,...

Добрый день Подскажите пожалуйста, решилась ли эта проблема ? Версия 21.21.7.384-1 (a)

Hello @Simsalabim, Welcome! Use Safari or make the modification as per this important information: Kaspersky Safe Kids for Mac, Types of restrictions for your child Chrome: To disable the QUIC (HTTP/3) protocol in Google Chrome, navigate to chrome://flags in the address bar, search for "Experimental QUIC protocol" and set it to "Disabled". Then, relaunch Chrome for the change to take effect: Firefox: To disable the HTTP/3 (QUIC) protocol in Firefox, navigate to about:config in the address bar, acknowledge the warning, find the preference network.http.http3.enable, and change the value from true to false. Relaunch Firefox browser to apply the change. Thank you🙏 Flood🐳+🐋

I set up Safe Kids, chose to limit adult websites, but it does not block them on Chrome, with Macbook on mac os sequoia. Help please.

Обратитесь в техподдержку.

Check this "old" thread about similar issue.

Я пытаюсь подключится к серверу Азербайджана, но приложение просто показывает: ''Подключение..." и не подключается. Я сидел ждал где то 15 минут смотря на это и оно все равно не подключилось. Когда я пытаюсь подключиться к другим серверам, например Германия, то оно сразу подключается. Я не понимаю откуда взялась эта проблема. Был бы рад помощи

你这个有可能遇到bug了。只能卸载重装了。 也有可能是设置里-界面设置-配置通知。文件反病毒这块设置有问题。。。（但是恢复默认还不行我觉得还是应该是bug）

Hello @frustratedkaspersky, You're most welcome! Kaspersky's Customer Service is not based in a third-world-country, the terminology is very much out-dated & quite frankly offensive (IOO); you may not have had the best experience(s) with KCS, however the comments are not necessary to *solving-this-issue*. YOU can buy a *new* subscription from whichever reputable source (you) wish, we recommend purchasing from Kaspersky OR Amazon Kaspersky, but people buy from many different sources - where the subscription is purchased is IRRELEVANT - as long as the subscription is not PIRATED. Kaspersky always recommends - NEVER purchase from EBAY. IF (you've) purchased a multi-user subscription & (you) wish to SHARE that subscription - whether the subscription is NEW or EXISTING, use the EMAIL SHARING method that's documented; for that to happen the subscription has to be ACTIVE. It's not possible to share a multi-user subscription that has not been activated. When the multi-user subscription is ACTIVATED - then it can be shared - however, IF the existing users already have a SHARED subscription - according to the DOCUMENTED process then a RESERVE subscription will activate *automatically* when the EXISTING subscription EXPIRES - IF YOU have set-up subscription-sharing correctly. The users of the *Shared-subscription* do not need to worry about product key(s); IF (you) have *followed* the Shared protection package documentation the email (you) send them will *authorise* activated software for their computer(s); it would be in (your) interests IF (your) users *also* read *all* of the documentation. Have (you) asked KCS to store the reserve licenses (in your MyKaspersky account) so the codes *activate* in the correct order - when the existing subscription expires? IF 'no' you need to do that. Thank you🙏 Flood🐳+🐋

А трафик вообще приходит на KSC Linux? Что показывает дамп сетевого трафика? Включен ли межсетевой экран на KSC Linux?

Подключение с клиентов к серверу прямое? Сервер с проблемных клиентов резолвится? Как вариант, попробуйте переподключить агента администрирования по IP сервера с помощью klmover, что-то типа того: # echo пароль_агента_администрирования| /opt/kaspersky/klnagent64/bin/klmover -address 192.168.1.1 , если получится, то попробуйте понять, что мешает обычной работе сетевых сервисов. Как вариант, вручную подкиньте сертификат сервера администрирования на проблемные клиенты.

Попробовал выключить Межсетевой экран на ПК, которые не могли подключиться к Серверу. Не помогло.

I did it too. VPN. is not needed for download or activation. The new account is recommended, I use it from Hungary. But if you installed it, then it will communicate in its own language after downloading from the account!

Thanks for your response. Does this mean If I share a subscription, if the subscription expires, will Kaspersky once again FORCE me into buying a key through their website as opposed to being able to enter in a product key. It seems as though this change has been done on purpose so that if a CD KEY has been used they get you when it expires by having to buy kaspersky through their website making sure it goes to them. Their technical support came back with the response. After consulting with our experts, we've learned that it's no longer possible to send a license to a linked device as a reserve within your My Kaspersky account with our new products (Premium, Plus, Standard). This feature was available with our older products (KSC, KTS, KIS, KAV), but our new offerings are designed to be subscription-based, with everything handled automatically. Which is not the case, as I literally did it with premium several weeks ago. once again a company … [Off Topic] It would appear that even inviting people as users and doing it the way that you suggested, because this was a product key purchased online - that Kaspersky are forcing you to pay for it as opposed to enter in a product key and moving those devices to an active subscription.

Nice !! Do you live outside of the EU or not ?? Did you needed to create a new My Kaspersky account choosing one of these three countries to make it work ?? As for the vpn i don't think that you needed for that but maybe only for the activation.