VPN won't connect

[Johl C.]

W10
Kasperky Plus vers. 21.9.6.465

It seems like after the latest update my Kaspersky VPN won't work anymore, tried a reinstall but didnt work. Is it offline or something is broken? 

Edited April 14, 2023 by Johl C.

[macalfc]

Same issue here. Tried on two separate windows devices and an iOS device. All versions are up to date and I've tried all the trouble shooting steps recommended and still no joy. I thought updates were supposed to improve things not make them inoperable. This is a paid for service and as such this needs fixing ASAP.

[Kuma9]

My Kasper VPN is also not connecting

[nexon]

I have also problem. Seems to be a problem with servers or VPN.

21.3.10.391 version much stable

[Johl C.]

Yeah, also not working on my phone... either the servers broken, or the new update broke everything related to the VPN... i would guess

Edited April 14, 2023 by Johl C.

[ogorunmek]

"Aynı durum bende de var yaklaşık 3 saattir bağlanamıyorum."

 

"By the way, it's working on my phone."

 

Edited April 14, 2023 by ogorunmek

[nexon]

Hi @Igor Kurzin

Lookslike we have a problem with connecting via VPN. Can you check this out?
Problems with servers or?

[Inkyno]

Same problem here after a recent windows 10 update. Somehow Windows became allergic to Kaspersky? I'm moving completely to Linux if so.

[Johl C.]

I dont think it has to do with WIndows Inkyno... well, at least here, my phones also having the same issue.

[Flood and Flood's wife]

@Johl C.,

Ditto for desktop, not for mobile:

   

[Johl C.]

@Flood and Flood's wifeBeta app? mines, iirc.

[Flood and Flood's wife]

1 minute ago, Johl C. said:

@Flood and Flood's wifeBeta app? mines, iirc.

Is that a question or a statement @Johl C.? 

*All* of our software is commercially released. 

 

[Johl C.]

@Flood and Flood's wifei meant that iam using the beta tester version of the app.

Edited April 14, 2023 by Johl C.

[Flood and Flood's wife]

4 minutes ago, Johl C. said:

i meant that i am use the beta tester version of the app.

Right, thanks for the clarification @Johl C.?

Edited April 14, 2023 by Flood and Flood's wife
pn

[Vector V]

Same here. VPN not working both in pc nor phone. 3 hours still no fix. At least they have to inform about that.

 

[Berny]

I am on VPN now  my real location is Belgium.

[Johl C.]

Yeah, it came back on moments ago.

[nexon]

WORKING! Fixed.

[Flood and Flood's wife]

Ditto

[Vector V]

Well thats was quick. As soon as I have posted comment they fixed it ?. Now everything working fine.? 

[nexon]

Mods can close thread  because everybody will write that is working now