Security Cloud Free wants activation code?

[dexodan]

I just updated my Security Cloud Free software and now it wants an activation code.  

I can’t figure out where to get one without buying something.  I want to continue to use the free version.

[System_Info]

I just updated my Security Cloud Free software and now it wants an activation code.  

I can’t figure out where to get one without buying something.  I want to continue to use the free version.

If it's free, it will only ask to renew for another year. you probably have to click on the activation button. no code is needed.

[Berny]

@dexodan Welcome.

Also.  please check this Kaspersky Support article:

https://support.kaspersky.com/15599#block2

[dexodan]

Clicking the Activate button brings up the following:

In my account (with the same e-mail as I obscured above) I have:

 

So everything is active and should not need renewal.  I can’t get past the screen with the Activate button on it though.

[Schulte]

Hello @dexodan,

in the past a uninstall/reinstall has helped with such problems.
Have you already tried this?

[dexodan]

Uninstall/reinstall came up with the same screen.  The solution was to click the “Enter activation code” button instead of “Activate”.  Once I did that, I got:

Then I could sign-in to activate.   That first screen is very confusing!!!

Thanks for the suggestions anyway, I appreciate that people tried to help.