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Kaspersky Password Manager 9 has no proper search function


roknos
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Go to solution Solved by Igor Kurzin,

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  • 2 weeks later...

Hi all, 

We expect a fix of this issue in patch ‘T’.  The patch will be available to all users up to and including December 6, 2021.

Sorry for the inconveniences.

KPM Patch T was installed today. It looks like the search function is working again.

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Hello @roknos@theilsa@MisterEd@kjj@daotran@Moonx3@Timur Born@ATW20times@Leeham@Kruk07@JonataStrife

  • Patch(t) appears to have fixed the original “search function” issue reported by @roknos ||  Thanks @Igor Kurzin😎  

 

 

 

IF, after updating patch(t), *your* software/machine continues to show performance issues or any other issue, do  the following:

  1. Create a KPM Backup
  2. Uninstall KPM 
  3. Shutdown, power OFF computer, power ON, login, download new KPM exe. 
  4. Install KPM, login, recheck performance & or other issues? 
  5. IF the issue(s) persists, log a case with Kaspersky support, either via Chat or Email, fill in Application malfunctionOther template. Support may request Logs, Traces & other Data, they will guide you. 
  • If selecting Chat option, we recommend you request a copy of the chat transcript, make sure you fill in your email address AFTER the chat is activated by the Chat agent & complete the Verify your email address email AFTER the chat completes.
  • When it’s available, please share the outcome with the Community? 

Thank you🙏

Flood🐳+🐋

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Hi all, 

We expect a fix of this issue in patch ‘T’.  The patch will be available to all users up to and including December 6, 2021.

Sorry for the inconveniences.

KPM Patch T was installed today. It looks like the search function is working again.

I noticed this. I concur that the search function is working properly again. Thank you!

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