how to update home (postal) address on My Account

[roadlesstraveller]

I got my renewal notice today by email. It shows an old home (postal) address. Where do I need to go on My Account to amend this? (I use Windows10)

[nexon]

Hello @roadlesstraveller

Welcome.

Please contact Tech Support on : https://my.kaspersky.com 

[Flood and Flood's wife]

44 minutes ago, roadlesstraveller said:

I got my renewal notice today by email. It shows an old home (postal) address.

1. Where do I need to go on My Account to amend this? (I use Windows10)

Hello @roadlesstraveller, 

Welcome!

1. In (your) MyKaspersky account, there's no way for the user to make the modification:

• Please contact Kaspersky Customer Service -> https://support.kaspersky.com/b2c#contacts, on the support page select either Chat or Email, then fill in Activation & License Issues, Other template (noting, there's no template that covers change of details); in the Description of the issue - provide detailed information. 

Follow this template as a guide:

Thank you?
Flood?+?

Edited April 8, 2023 by Flood and Flood's wife
added 1.