Search the Community

Arkadaşlar şöyle bir çözüm denedim oldu.Telefonum ve Pc'den wifi ayarlarına girip dns sunucumu 8.8.4.4 olarak değiştirdim ve bağlantı kurdum Şu an için sorunsuz bağlanıyor hala problem yaşayan arkadaşlar denesinler muhtemelen olacaktır.

Just subscribed to Kaspersky Plus for 3 protected devices, and product description includes VPN functionality. Kaspersky is working fine on my PC with VPN, however, VPN functionalities are not available on my Phone App (Android - Kaspersky VPN and AntiVirus). I tried downloading Kaspersky Fast Secure VPN but only notification that the Karspersky App already had VPN functionalities. How can I use the VPN?

We have all been struggling with VPN and DNS issues after the recent update to Kaspersky VPN Secure Connection which involved integrating PureVPN into its services. After 8 days waiting for this issue to be resolved I can no longer justify spending any more time dealing with an unreliable and intermittent VPN, so have uninstalled it and paid for a month with another provider. As a Kaspersky loyalist who has used Kaspersky's products for nearly a decade, and never had any of my systems breached under Kaspersky's guardianship, I find having to uninstall their VPN immensely disappointing. For those of you still struggling with issues like intermittent VPN access, zero access or partial access to some sites (YouTube and Google Maps among others in my case) and your DNS malfunctioning, in my view this cannot be solved at the users end as it is an issue Kaspersky's integration of PureVPN's servers into it's security architecture. * IT IS TIME FOR KASPERSKY LAB TO RESPOND I am formally requesting that an OFFICIAL UPDATE from Kaspersky Lab is sent to all users of Kaspersky VPN Secure Connection via email to clarify the nature of the remaining issues and when they can be expected to be solved. In my view 8 days of a virtually unusable VPN is a serious enough failure to maintain an internet security component that a FULL ROLLBACK of the update needs to be considered until the developers find a 100 percent functional and permanent solution to the issue. In the meantime, having reluctantly uninstalled Kaspersky VPN, I can now get on with my work with a 100 percent reliable VPN. For the reader, let me know what you think, or if you have come across any solution that works for you. * Once Kaspersky Lab issues a statement on the issue as requested above I will download and test Kaserpsky VPN Secure Connection again, because, as I say, I am a Kasperksy loyalist and still believe their security suite is the Gold Standard in internet security.

https://support.kaspersky.com/de/faq/ksec-migration

Grüß euch, ich habe ein Kaspersky Premium jahresabo letztes Jahr für 3 Geräte geholt, das VPN hat super funktioniert. Vor einer woche habe ich mein fast ausgelaufenes abo gekündigt und ein neues jahresabo für 5 geräte geholt. seitdem ist auf dem laptop die funktion "Double VPN" verschwunden und die server sind von ca.180 auf 87 reduziert worden. woran kann das liegen/ kann ich das noch wiederherstellen? Die Verbindung funktioniert zudem auch sehr schlecht.

Bei mir sind seit der Aktualisierung einige Features bzw. Länder weg, ohne Erklärung. Wenn alles so besteht, werde ich ein anderer VPN-Dienst suchen.

Recent update to the app, all the usual nonsense with the recent merger with PureVPN (fewer servers, rubbish speed) That I can just about live with but now the entire VPN facility on my phone has vanished. Tried installing the standalone VPN app and it tells me it's included in the main app. Not anymore apparently. Seriously unhappy here and unlikely to renew my long-standing licence at this point.

Son güncellemeyi yaptıktan sonra VPN bağlanıyor ekranında takılı kalıyor ve hiçbir sunucuya bağlanmıyor. Şu hâliyle tamamen kullanılamaz durumda.

yeni sözleşmeyi onayladıktan sonra bir türlü vpn'e bağlanamıyorum. hangi ülkeyi seçersem seçeyim, her ne kadar beklersem bekleyeyim bağlanmıyor. çözümü var mı? çok can sıkıcı bir durum.

Здравствуйте! Вдруг прекратило подключение к корее(( Помогите

An error message appears on the screen saying "Please check your Windows firewall and virtual adapter settings"

Здравствуйте! У меня активная подписка Kaspersky Plus (оплачена до конца августа 26 года ). До вчерашнего дня в VPN было 85+ стран, включая Украину, Турцию, Аргентину и т.д. — всё работало идеально. Сегодня захожу: - без входа в аккаунт (гостевой режим) — видно все страны, включая Украину - как только логиняюсь в свой plus аккаунт — список серверов урезается в 3–5 раз, Украина и ещё куча стран просто исчезают Переустанавливал приложение, чистил кэш, выходил/заходил в акк, перезагружал комп — нихера не помогает Версия - новейшая , на айфоне и пк пользуюсь Это что за херня ?Что за кидалово ? Я за Plus бабки плачу именно за полный список серверов и неограниченный трафик, а не чтобы мне половину стран вырезали при входе . Верните все серверы обратно или хотя бы объясните, почему так происходит и что за херня такая . Жду срочного ответа, потому что VPN сейчас вообще бесполезный у меня

Здравствуйте! Доступно почему то с подпиской 6 стран всего. Андроид последний версии + приложении версии 11.128.4.14926-3

viele APPS können bei eingeschaltetem VPN nicht starten. Das geschieht bei Android 14 sowie auch bei Windows10 auf allen unseren 5 Geräten mit Premiumschutz. Bin absoluter Laie und bitte bei einer evtl. Antwort um entsprechend einfaches Vokabular, DANKESCHÖN

Сегодня не работает впн. У меня у одного такое?

Hi, let's get straight to the point. When I turn on my VPN, I always choose the fastest connection option, and there are two different servers. Sometimes I get a good server, but most of the time, I get the slowest server with an unstable ping. M247 server is the slowest server (for me) which means ping is not stable . Cogent Communications is the fastest and most stable server (for me) When I change the protocol, I sometimes get a good server, but not always. and I want to use the Cogent Communications server all the time and I need help with this. How can I join this server all the time?

Добрый день! Win 11 24H2, Версия KSC 21.22.7.466-1 (c), лицензия. Проблема началась сегодня, при попытке подключения выдаёт ошибку "Пожалуйста, проверьте настройки брандмауера и виртуального адаптера". Проверял настройки адаптеров, чистил кеш днс и т.п. к сожалению ничего не помогло. Через протокол WireGuard он подключается, но трафик не проходит т.е. ни одна страница не грузится. На других устройствах приложение работает корректно.

При включённом режиме "VPN-соединение для избранных приложений" и выбранных Chrome и Telegram KSC зачем-то перехватывает 25 порт (smtp), пинги (icmp) Получить почту по IMAP могу, отправить нет. Ранее публиковалось обещание поддержки устранить косяки в этом режиме в следующей версии - 21.23: Здесь - https://forum.kaspersky.com/topic/функция-vpn-соединение-для-избранных-приложений-не-работает-55193/#findComment-217062 Октябрь истекает. Где узнать об выходе версии?

Hello, I’ve been facing a persistent issue with Kaspersky VPN Secure Connection on Windows 11. Whenever I enable Split Tunneling (for example, activating VPN only for Discord), some online games such as Battlefield and other titles freeze or get stuck at the loading screen after clicking “Ready”. Here are the details: Windows version: Windows 11 (latest updates installed) VPN: Kaspersky VPN Secure Connection (latest version) ISP: Turkcell / Superonline (Turkey) I tested the same configuration with another VPN that supports Split Tunneling — and everything worked perfectly fine. This problem seems to appear only when Kaspersky VPN is running. I have already: Tried disabling all Kaspersky protection features temporarily. Reinstalled the VPN. Reset network settings and cleared DNS. Tried different servers and protocols. This same problem happened to me a few months ago and it resolved itself automatically after an update, but now it’s back again. I am quite experienced with networking and system configuration, and I’ve verified that the issue is not related to Windows Firewall, routing, or game servers. It’s definitely connected to the Kaspersky VPN Split Tunneling behavior. Please investigate this issue or let me know if any logs or diagnostic traces would help.

Hello I'm trying to browse the Xhamster.com site using Kaspersky's paid VPN, but the videos won't play. I have to turn off the VPN to make the videos run. I suggest fixing this bug, Thank you Ola, estou tentando navegar no site Xhamster.com usando a VPN paga da Kaspersky, mas os videos nao rodam. Tenho que desligar a VPN para fazer os videos rodarem.Sugiro consertar esse bug, Obrigado

Hello. Every time I start my Windows 11 laptop at my university and connect to the school wifi a notification about "unsafe network" shows, with the reason being that it's a common network name. How can this notification be disabled? I won't start using VPN and changing the network name is not an option. I have searched around and there don't seem to be any clear way, the only option being to disable notifications entirely which might not be ideal. If it's not possible, can the option to disable this be added? Im using Kaspersky Plus.

Olá, comunidade e equipe da Kaspersky! Me chamo Henrique, sou um assinante fiel do plano Kaspersky Premium, e uso o VPN Secure Connection há algum tempo para garantir minha privacidade online. O produto é ótimo em muitos aspectos, mas venho enfrentando uma limitação que afeta minha usabilidade: a falta de suporte nativo para tunelamento IPv6. Atualmente, quando a VPN está ativa, o tráfego IPv6 é bloqueado, o que impede o uso em redes que dependem desse protocolo. Isso é problemático para mim, pois utilizo IPv6 para aplicações que beneficiam de conexões diretas e de alta performance, como videochamadas colaborativas, acesso remoto seguro a dispositivos e serviços que exploram as vantagens do IPv6 sobre o IPv4 (como evitar restrições de NAT e port forwarding, resultando em latência menor e conectividade mais confiável em ambientes modernos). Como assinante Premium, esperava que o VPN estivesse alinhado com as tendências atuais, onde o IPv6 está se tornando padrão em muitas redes e provedores. Muitos concorrentes já oferecem suporte completo a IPv6, tunelando o tráfego de forma segura. Gostaria de sugerir à equipe de desenvolvimento que priorize essa implementação em atualizações futuras, o que tornaria o produto ainda mais robusto e atraente para usuários avançados. Alguém mais na comunidade enfrenta o mesmo problema? E à equipe da Kaspersky: há planos para adicionar esse recurso? Agradeço qualquer feedback ou atualização! Obrigado! Henrique

I have a Kaspersky Premium license that includes Unlimited VPN. This license is being shared with another Kaspersky user with a different account from the one from which the license was purchased. However, this user using the shared license isn't getting Unlimited VPN activated, only the antivirus subscription. So, I'd like to know how to activate Unlimited VPN for a user with a separate account through license sharing.

Здравствуйте. Возникла проблема, при включении данной функции, я добавлял только дискорд и брайзер в список использования VPN. В итоге я захожу в "Мир танков" и вижу пинг 200. Пока приложение VPN выключено, пинг стоит 30-50. Но я не указывал игру как избранную. Есть решение проблемы? Буквально неделю назад таких проблем не наблюдалось. Добавлю, при выборе сервера Белоруссия, перестает грузиться браузер. .

for some reason split tunneling DOESNT WORK AND IM GONNA GO INSANE like the dns shouldnt leak