Search the Community

Hello @Nick Og, Welcome! (You) can't find the settings described in the topic raised by @booger, because it's for Kaspersky Internet Security, not Kaspersky Plus. Read: Show quick launch icon in data entry fields. If you mean the keyboard that overlays the KPM icon, uncheck Show quick launch icon in data entry fields, Shopping & payment systems (in this case for Amazon site; or select the filter that applies). ?(ioo) it's a very poor design? - if this is not the issue-> post an image of the icon\prompt that's concerning you; there's more than one icon/prompt - we need to see what you see, rather than guess; also, please make sure the image is of the full browser window, including the URL bar & the system date & time? Thank you? Flood?+? Resource: Read before you create a new topic!

Hello @Rich_in_HaPA, Welcome! Yes. Ok. OK. You can't - it's by design. There's been a multitude of complaints, Kaspersky appears not to have heard them. You may wish to log a request, on the support page, fill in an Email or Chat, then select Feedback, I have a Suggestion, or Feedback, I have a Complaint template - provide a detailed history & explanation/reasons for the request. Support may communicate with you & discuss the proposal. All requests go thru the relevant team/s, not all requests are successful & even successful requests may take a long time to be implemented. Please share the outcome with the Community, when it's available? Thank you? Flood?+? Resources: Very little info for Secure Keyboard Input - in Kaspersky Internet Security for Mac library. Existing Community topics, generic filter: Secure Keyboard Input is enabled Quick Launch Keyboard

Hello @Eastclif, You're most welcome?! Not silly at all! Thank you for the information & image? It never hurts to ask, we're delighted the issue has been clarified; just for your information the Quick launch keyboard icon that generates a Secure Keyboard Input is enabled popup, (that you've shown in the image) & that drives many Kaspersky subscribers nuts, that popup cannot be disabled or managed in any way. It is possible to select Settings, select Additional, uncheck Enable Secure Keyboard Input, select Save, select Save (to confirm the action), but, that will not stop the popup, so, it's best to leave Secure Keyboard Input set at the default setting. Thank you? Flood?+?

Hello @booger, You’re most welcome! (ioo) the tiny Quick launch keyboard icon is fine, the Secure Keyboard Input is enabled popup it generates serves no purpose at all, (ioo & that of many others,) it’s something Kaspersky “should” fix, if they’d only listen to their subscriber feedback! Need to replicate & research, we’ll get back to you. Are KVPN & Kaspersky Security Data Escort Adapter both uninstalled - see images, let us know so we can again replicate & research? When the “desktop app continually tries to install the VPN” is there an alert that you can screenprint & post for us please? Thank you🙏 Flood🐳+🐋

Thank you for the quick response. I did do, what you had suggested, prior to posting my question. That is disappointing to find out you cannot disable the tiny Quick Launch Keyboard. I also have had problems on the Android app where it continually insists I turn-off the Allow App Install from Unknown Sources option...even though I have told the app to IGNORE multiple times. Also, the desktop app continually tries to install the VPN. I DON’T WANT THE VPN!!! I ALREADY HAVE A VPN!!! I thought I would give Karpersky a try this year...BIG MISTAKE!!! Very disappointed!

Hello @booger, Welcome! (please) Read before you create a new topic! Open KIS, select Settings, select Additional, uncheck Enable Secure Keyboard Input, select Save, select Save (to confirm the action). 💥 However, there’s also a tiny Quick launch keyboard icon that generates a Secure Keyboard Input is enabled popup → image 4, that drives many Kaspersky subscribers nuts, that cannot be disabled or managed in any way, discussed in topic raised by @Killeriguana How do I disable the "Secure Keyboard Input is enabled" pop-up WITHOUT disabling the Secure Input feature itself? Thank you🙏 Flood🐳+🐋 References: Secure Keyboard Input About protection of personal data on the Internet How to configure protection of data entered on the computer keyboard

Hello @Killeriguana, Thank you for posting back, the information & the image👌 We contacted support, they said: The quick launch icon in the data entry field is referring to the tiny keyboard icon (number 1 in our image), where you may click and open the On-Screen Keyboard. If you uncheck “Show quick launch icon in data entry fields” option, the tiny keyboard icon will not show. Support went on to say: We (Kaspersky) do not have an option to turn off the pop-up (number 2 in our image), if the Secure Keyboard is turned on in the background. All you can do is to close (click x) the pop-up notice. That's the only way you can make the pop-up disappear as this is a feature by design. We asked: Don't you think, if *Show quick launch icon in data entry fields* is unchecked & the tiny keyboard icon is *no longer visible*, it would make sense that the Secure keyboard input is enabled pop-up would also not show? Isn't that commonsense? Support said: That's two different things. On-Screen Keyboard allows users to use the on-screen keyboard to type without using a physical keyboard. Secure Data Input is a protection feature that prevents keylogging applications to capture keystrokes. As I said before, we do not have the option to make the pop-up disappear. The user can just close the prompt and that's it. I will suggest this feedback to our team. Note, (ioe) “suggestions” don’t get very far in the Kaspersky bubble; they appear to dedicate a lot of resources to implementing cosmetic changes, not fixing things that would help their subscribers? Thank you🙏 Flood🐳+🐋

Hello @Surfrat, Firefox, no On-Screen Keyboard quick launch icon. No. Let us have some more sites/URLs to test please?Thank you🙏 Flood🐳+🐋

Hello @Surfrat, Welcome back! Yes, you can choose how to open On-Screen Keyboard: Open On-Screen Keyboard by pressing CTRL+ALT+SHIFT+P. Show On-Screen Keyboard quick launch icon in data entry fields. The On-Screen Keyboard quick launch icon is displayed in the password input fields on web pages.Click the Edit categories link to open the Categories window. In this window, you can specify on which websites the On-Screen Keyboard quick launch icon for On-Screen Keyboard should be displayed. Click the Manage exclusions link in the Categories window to create lists of websites on which you want to enable or disable display of the On-Screen Keyboard quick launch icon irrespective of the selected website categories. You can use masks when adding exclusions. Resources: About protection of data entered on the computer keyboard About On-Screen Keyboard Thank you🙏 Flood🐳+🐋

Hello @JoeBlow, Welcome! In Secure Data Input Settings: Uncheck On-Screen Keyboard - Show quick launch icon in data entry fields. Uncheck Enable Secure Keyboard Input. Uncheck Categories - select whichever suits your requirements: Thank you🙏 Flood🐳

2, Then click additional 3.Click on Secure Data Input 4. Uncheck “show quick launch icon in data entry fields” and uncheck “Enable secure keyboard input” That's it the keyboard will no longer pop up. But just remember it was put there for the reason of security especially when banking on line for instance. It makes no sound and therefore cannot be heard by anyone listening in from outside etc, unlike your real keyboard which can be heard by hackers with the right equipment. Yes people can do that, through the glass in your windows. Hope it helps anyway