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  1. Was there and end date to Toal Security or did it stop supporting windows 7 at end of 2023 I was using Kaspersky total security on 12/30 but when I tried to use on 12/31/23 and then again on 01/01/2024 the program started loading quick scan and privacy clean just disappeared off screen and there was no indication that the database files were updating and loading new virus definitions. Was program officially gone on 01/01/24. Working from new computer now but trying to transfer files and make mirror copy of hard drive so I can work offline but having tremendous problems getting computer stay in working mode and when completed the Total Security home page screen where you could access the various functions such as data base update
  2. Advice and Solutions (Forum Knowledgebase) Disclaimer. Read before using materials. You can set and run PLC Project Integrity Check task in KICS4Nodes console. But it is not clear how to add PLC projects into the task settings in the KSC Console. Before PLC Project Integrity Check task setting the PLC Project Investigation task should be successfully executed. Step-by-step guide Go to the KICS4Nodes policy -> Properties -> Logs and Notifications -> Interaction with Administration Server | Settings. Enable Versions of PLC projects option (disabled by default). Lock the padlock. Save and apply the policy. (Data of investigated PLC projects will be transferred to the KCS as Network lists). Go to the Properties of the target host, which will have PLC project checker role. Go to Tasks section-> Select "PLC Project Integrity Check" task -> Properties -> Settings section Click the ADD button -> You will see the list of PLC projects, which were collected by the PLC Project Investigation task. Check the projects that you want to check. Add them to the list. Enable checkbox of the PLC configurations. Apply task properties. Run the task. PLC Project Integrity Check task does not start automatically after the application reboot. You should set the schedule in the task properties. We recommend to run task by schedule at the application launch.
  3. Hello @wildafrica, Thank you for posting back & the information! Read: Kaspersky Protection browser extension - it works, with the following modules: Inform about suspected phishing, Inform about website problem, Open On-Screen Keyboard, no Private Browsing & no Anti-Banner. Is claripi a Medical Imaging Solution - provider? We just need to make sure we're checking the right site - from the image you posted? What does "PC's for a 10-year-old." mean please - is a child going to be using the computer - please clarify? *Where* in the EU please? Please post back? Thank you🙏 Flood🐳+🐋
  4. Safe. both quick and selected on the hard drive that is not formated
  5. Also @emrerencber, Check / reset: Keyboard shortcuts? Check: Keyboard shortcuts in apps? Check: Windows keyboard shortcuts for accessibility? Re "I can't navigate the program interface with Tab and Shift Tab keys, I can't hear Kaspersky's system tray settings"; we're not convinced the root cause is Kaspersky?
  6. Really two shades of colors look very ugly Can you tell me the link that you found about the launch date?
  7. Hello @Wesly.Zhang, 100%. We raised an incident, the TS agent said it cannot be disabled, the TS Supervisor said it cannot be disabled, they also sent it to HQ, the HQ experts said it cannot be disabled. HQ response in total was: quote On-screen keyboard is not a component that can be disabled, it is additional feature that customer can launch (or not) via hotkey combination. Hotkey combination can be disable opening on-screen keyboard feature in Settings - Additional - uncheck option "Open On-Screen keyboard by typing CTRL+SHIFT+ALT+P". end quote Unchecking the hotkey sequence does not disable On-screen/virtual keyboard. Why? Because it’s impossible to do so. There is no disable On-screen/virtual keyboard option in any of Kaspersky’s home AV. Have you found a way to disable On-screen/virtual keyboard, (apart from a registry hack) @Wesly.Zhang ? Thank you🙏 Flood🐳+🐋
  8. I think the launch was on October 31. My Premium will be one of the first installations to receive the upgrade or patches. And Tuesday was the day.
  9. Can you tell me the link that you found about the launch date?
  10. Hello I can launch the rescue disk from the USB thumbstick but when I try to launch the Kasperky Rescue Tool it will not launch, nothing happens. I tried to double click the icon and also right click then execute but nothing happens. I tried from the limited graphic mode option also and the same result. The only thing I can do from the GUI is restart it. I attached the hardware information file to this thread. My aim was to scan UEFI for any embedded malware or rootkits. Also I have Kaspersky AV is that sufficient enough to scan UEFI for malware or rootkits? Forgot to mention getting these errors in popup boxes: plugin “Date Time” unexpectedly left panel plugin “Keyboard Layouts” unexpectedly left panel plugin “CPU Graph” unexpectedly left the panel Also I was able to launch the USB from another PC and it had me accept a EULA agreement. The computer I can’t launch it from did not have the EULA agreement on the screen… maybe its a resolution issue and the EULA is not on the screen for me to accept. Only thing I can think of is to disable my Video card in EUFI and plug directly into the integrated graphics port...unless there is another way to change resolution on the fly without me disabling my graphics card…. ??? Thanks for any help.
  11. Hello @hugop Welcome! Apologies for the delay responding, it took a little while to install Kaspersky Free?. Using Kaspersky Free, 2.1.85.452(b), Firefox Version 108.0.1, Kaspersky virtual keyboard was fully functional in all fields on https://www.particulares.santander.pt/pagina/indice/0,,276_1_2,00.html; we cannot replicate the issue: A. Which Windows OS & build, refer: How to find the version of your operating system? Does the issue repeat in Chrome & Edge? Does the issue repeat with Windows Virtual Keyboard? Does the issue repeat if any browser, FF, Edge, Chrome, are run in Incognito or Private mode? Which extensions (other than Kaspersky) are installed in the Firefox browser please? B. Please do the following: Open the Kaspersky app, select the Settings⚙icon, in the lower left corner of the app. Select Manage settings. Select Export. The Save window opens. Specify a name for the configuration file and select Save. The Kaspersky application settings are now saved in the configuration file. Return to Manage settings. Select Restore to run the Restore Wizard, allow the process to complete. Shutdown the computer using Shutdown, not Restart, power on the computer by pressing the power button, login. Make sure Kaspersky Free is running, do not import the original configuration Kaspersky settings at this stage, start Firefox, go to santander.pt & recheck the issue with the virtual keyboard? Please share the outcome with the Community when it's available? Thank you? Flood?+? Resources: How to export settings How to import settings
  12. Advice and Solutions (Forum Knowledgebase) Disclaimer. Read before using materials. Problem Description, Symptoms & Impact The installation of the Network Agent isn't possible on a device because of the error System error 0x1F (A device attached to the system is not functioning.) Diagnostics In the MSI Log and Application Eventlog can be found the following line: (1192/0x0 ("System container 'LOC-PUB-6EEB50F8D2EB46029DB4CCB77E0DA651' is corrupt") Workaround & Solution The issue comes from a corrupt cryptostorage in the OS. It's not a KL related issue, although there is a possible solution to fix it. On the problem host launch cmd.exe with administrative privileges Run klcryptstgclean.exe: klcryptstgclean -tl 4 -tf $klcryptstgclean_trace.txt -l klcryptstgclean.log Try to install NAgent. If it doesn't help, perform actions from the Cryptostorage-1.docx file. If installation fails again, send to Kaspersky Support the following files: "$klcryptstgclean_trace.txt", "klcryptstgclean.log", new GSI with klnagent installation logs. It is not KSC and klnagent related issue. It is OS related issue. If workaround doesn't help, try sfc /scannow command, OS restore, OS reinstallation or contact MS support.
  13. I have found the bookmarks backups folder which contains KIS and PURE folders but neither contains a backup later than 24 Dec. 2020. I currently have Plus 21.9.6.465. Is this bookmarks backup stored elsewhere? Currently in Program data/kaspersky lab/safe browser file. When I launch Firefox in safe money I get the "Failed to launch..." etc. notice but I have 3 instances of firefox.exe running before I cancel the notice "Firefox is already running..."etc.
  14. Hi. Don't work for me. I leave to copy and used CTRL+ENTER to fill a field or simultate copy&paste a password. Its only works. I opened a INC000015793435, but the solutions and, this is funny: they asked me for the debug report to look for the problem, when they know IT EXISTS. Hi. I was send a report, but the only solution that found is In the window of password (ctrl+alt+A, example). INTRO to copy&paste the user CTRL+INTRO copy&paste the password. Is a way to keep the problem until Kaspersky launch a new version fixed. 🙂
  15. Reinstall your keyboard driver - If any.. If your keyboard driver has developed a fault, your keyboard may stop working. To fix it: 1) Right-click the Start button, then click Device Manager. 2) Expand Keyboards then right-click Standard PS/2 Keyboard and click Uninstall. 3) When prompted to confirm, click OK. 4) Restart your computer after the uninstall. If the problem persists, it’s likely that your driver is outdated, rather than fault Also, check with your USB connection. Regards, J Wick
  16. My desktop started refreshing every 5-7minutes after I bought photoshop I think? I didn't give much attention to it. After about 3 hours or so I closed my pc after doing a quick and full scan, scans got nothing. After one hour I opened my PC again and kaspersky VPN was failing to be opened with no explanation, I closed it from task manager and tried reopen it but no luck. Then I restarted my PC and all my files were reorganized, all next to each other on the top left corner.
  17. Been using kaspersky total for a while along with the kaspersky protection extension on chrome. But notice i get lag a lot on youtube via chrome and sometimes web browsing lags a lot. Thing is first time i had tons of issues with kaspersky total settings where i had to change a few such as turning off that on on screen keyboard and that annoying message of would you like to use a protected safe browser or something like that when on amazon or best buy... thus i know it was to protect you but i didn't want that. Also recall my keyboard... didn't work several times ... use a laptop with external keyboard ... and then i remember i did some change in the settings to get rid of it. Anyone know what exact setting that is? i want to turn off kaspersky total temporary and possibly remove kaspersky protection extension on chrome... and i just use the free windows defender in windows and possibly ublock origin to see... if it is indeed kaspersky total causing all these lag issues on chrome and on my computer as well. Was told i could disable kaspersky total temporarily... but even if i do that... it still shows two programs kaspersky anti virus and kaspersky lab launcher... both 32 bit. Thing is i have windows ten pro 64 bit so shouldn't that be also 64 bit? Also would i need to turn off both background processes to see if its indeed kaspersky total that is causing chrome to lag and also my laptop? Read somewhere you have to turn off both kaspersky programs at startup and restart it? if so, how to do that and is it necessary? But would it be better idea to just uninstall kaspersky total and the kaspersky protection extension on chrome and just use windows defender and ublock origin on chrome and see... if kaspersky total is the culprit for all these chrome lag issues? But if i were to then reinstall kaspersky it will have all the original settings right after installing it again? Then i would need to go to the settings and manually change all of it to the way it is now? So should i go to every setting on kaspersky total and take a screenshot of every single settings there is... then when i install it again... i just look at all the pictures to make sure its the exact same settings? My concern is when i install it again, the keyboard might not work and i have to make sure i find the setting that fixes this? Thoughts on what i should do here? Because even if i temporarily disable kaspersky total... well the program is stlll on my laptop... so its not the same as uninstalling it completely right? Also should background scan settings be always off? Always have that on. But that need to be on to give you real time protection or not?
  18. Advice and Solutions (Forum Knowledgebase) Disclaimer. Read before using materials. RDP connection invoked via KSC console uses hostname to connect to a host - mstsc.exe is invoked with /v hostname parameter. Edit command line used to invoke mstsc.exe with ip address parameter instead of the hostname: Open Custom tools → Configure custom tools Select Remote Desktop, click Modify Edit Command line text box, it should contain <host_ip> instead of <A>: /v:<host_ip>:<P> /f Disable Create tunnel for TCP port specified below checkbox Administration Console will now launch mstsc.exe with ip address as argument.
  19. Ok @nexon, thank you very much for the quick and enlightening answer.👍 Greetings. Happy Holidays and a great 2024. 🙂
  20. Hey Demiad, thanks for your help with that :-) Can I launch the GUI from CLI using sudo?
  21. I use AOL Desktop Gold for my e-mail. A few days ago the gold app would not launch. After trying many remedies, I turned off the Kaspersky protection and tried again. To my surprise, the Aol Gold app did launch finally so it is obvious that the Kaspersky app is blocking the launch. And after I get the aol gold app running (works fine) I then turn the Kaspersky app back on while using it. To my surprise once again, the text in all my inbox e-mails is blank so once again the Kaspersky is doing this. If I shut the Kaspersky off again, the e-mail text reappears! So please let me know how I can fix this as its very frustrating. KC Baum
  22. Thank you. Just a quick update. I managed to run full scans on both computers today, reports came clean. Didn't have time to reset the router password and onward but I logged in to remove the unknown device, expecting to see it back in a couple of hours. To my surprise, it did't happen. I checked security reports, noticed three additional attempts to connect to my account but failed to add. It has been 10 hours no new devices were added to my account. Since I am busy preparing for Christmas I might as well just observe for the next few days before I take the next step. If all goes well I won't be back until after Christmas. Thank you again for your time and assistance. Happy holidays.
  23. Hello everyone, how are you? Good morning, good afternoon and good night. Look how interesting, I played Grand Theft Auto Multi Theft Auto: San Andreas and surprisingly, the administrator of the server I played on has bad intentions, I had a fight with him. It turned out that my computer and router connected to his server, and I believe he managed to steal my password through that. But look. How did I get attacked after formatting the HD and rewriting it in the BIOS? And rewritten the router Firmware? How is this possible? It happened that I did the formatting and cleaning process (disinfection) and it didn't solve the problem, I entered my Microsoft account (Outlook), I clicked on enter, I was redirected to a fake Microsoft page and I entered the email and password and then was redirected to the original page. HOW IS THIS POSSIBLE? Could the MASTERS help me? It looks like a movie, my Facebook was stolen. Even formatting, how is this possible? Any theories? I contacted Intel and MICROSOFT, luckily my PC parts are under warranty and from what I understand it would only be resolved with reverse engineering, because even formatting and connecting to another network with another IP, my hardware's firmware remains the same and doesn't work. This is a common virus, but a complex one and hackers. They stole my CPF, to commit CRIMES, this happened in Brazil, the country of organized CRIME. Kaspersky urgently needs to create antivirus that detects hardware malware, such as video cards, memory, USB devices, keyboard and mouse and to top it off processors, is it easy? kaspersky needs to invest in technology that detects this incident, especially in the case of espionage to steal personal data as was my case. Could anyone show me some technology or something to try to save some computers? And HDs, or is this a case of throwing the PC in the trash and buying a new one?
  24. Hello, Only quick reply. Kaspersky as many AV software uses AI long long years ago..... But it was called machine learning.
  25. Hello Flood, Thanks for your quick reply. 1- I was having error on Sonoma 14.2 then reinstalled MacOS 13.6.2 Ventura but I'm having same error. It's not about my Operation System I guess. 2- Yeah I don't want to switch my Anti-Virus Product provider. I know that Kaspersky is the best and I'm an user of Kaspersky since 2008. 3- Today I renewed it. I still have around 364 days.
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