Welcome to Kaspersky Community? Where did You purchase the license?

только ради этого и покупалось, а теперь всё, приплыли (

Hi I was able to fix it it was that my extension pack wasn't updated

Have (you) emailed Kaspersky *again* @mrx78 & asked them "what is happening with INC000018105667?" Thank you🙏 Flood🐳+🐋

31/01/2026 no one responded. Problem still persist.

Hi @amralaa, As *Moderator* @harlan4096 already advised - you have the most up-to-date Kaspersky Free version & yes, ATM it's still supported. (You) are one of the lucky ones! Kaspersky *stopped* Kaspersky Free in many *other* countries. Don't ask when will it STOP OR will it STOP (in Egypt) - none of us know - Kaspersky never announces that type of information. ENJOY it while (you) have it! It's WORKING! STOP panicking! IF (you) want to see it updating & don't want to open the application - on the Windows Taskbar, select Hidden icons, the Kaspersky icon will show a tiny-down-arrow IF there's a Database-update updating. Thank you🙏 Flood🐳+🐋

Please help me, since I'm receiving updates, does that mean I'm supported?

Yes, I've used it. I think it's supported in Egypt. There's no ban on it. Please confirm it's supported in my country. I love Kaspersky.