Hola, Adicionalmente, parece ser que están realizando cambios en la VPN, algunos clientes han recibido esta notificación: Important information about your Kaspersky VPN Dear customer, We’d like to inform you that we’re currently transitioning Kaspersky VPN to a new infrastructure to ensure a smooth and reliable experience for all our users. During this short transition period, some temporary issues may occur. These issues may affect users of Kaspersky VPN Secure Connection, Kaspersky Plus, and Kaspersky Premium. We’re doing our best to resolve everything as quickly as possible. Most users will receive the required update automatically. However, if you are facing any issues, please update the app to the latest version on all your devices. You can download the newest version here: Update We apologize for any inconvenience caused and are working hard to resolve it, The Kaspersky Team Saludos

@Luis Mesias Por favor, no mezclar productos, si usas KES tienes que realizar tu consulta en el foro corporativo. Muevo tu consulta al foro correcto. Tienes que dar muchas más información para que podamos intentar ayudarte, tipo de licencia que tienes (Cloud, o on premise), S.O., capturas de pantalla del error o errores, y de tu configuración, etc.. Saludos

Hola, Parece ser que están realizando cambios en la VPN, algunos clientes han recibido esta notificación: Important information about your Kaspersky VPN Dear customer, We’d like to inform you that we’re currently transitioning Kaspersky VPN to a new infrastructure to ensure a smooth and reliable experience for all our users. During this short transition period, some temporary issues may occur. These issues may affect users of Kaspersky VPN Secure Connection, Kaspersky Plus, and Kaspersky Premium. We’re doing our best to resolve everything as quickly as possible. Most users will receive the required update automatically. However, if you are facing any issues, please update the app to the latest version on all your devices. You can download the newest version here: Update We apologize for any inconvenience caused and are working hard to resolve it, The Kaspersky Team Saludos

Hola, Puedes explicarte mejor, entiendo que has creado o tienes una cuenta mi Kaspersky, y que agregaste en tu cuenta mi kaspersky el código de activación que has comprado. ¿Has revisado con que cuenta de correo has creado tu cuenta mi kaspersky? ¿Es la misma con la que estas intentando activar el equipo? Te recomiendo que abras un ticket de mi Kaspersky, que les envíes tu código de activación, tu correo electrónico, tu justificante de compra, y les indiques el problema que tienes. Saludos

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@Luis Mesias Te recomiendo que abras un caso de soporte en el Kaspersky Company Account, y les adjuntes el getsysteminfo (gsi) para que revisen que es lo que te sucede. Como ya se ha comentado en este hilo antiguo. Saludos

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Well, I received a response and sadly it is much as I expected. Obviously, I am not going to request a refund because I am using it on my two windows based desktops. It's such a shame though, because pretty much every other VPN I check on the appstore (Including PureVPN itself) still function with MacOS13.