@FREDO78 Le jour de l’échéance ma licence a basculé automatiquement sur la licence de réserve (capture d’écran) 🤔 ?

Ok, je viens d'avoir la réponse du support technique :

Hi; i have a paid Kaspersy Premium since a week and suddenly the VPN came out of order i see on the screen.please wait We are working on this issue please wait.i,m waiting sice 4 days now contacted kaspersky and bobody seem to repair it . Thanks if you could help me. I,m in Canada (quebec) it was working fine before

The problem is not with the VPN gateways. They seems to work perfectly. What is being blocked in the VPN traffic from the client to any VPN gateway. How you know it? use a different VPN and create a VPN tunnel of Kaspersky within it to any gateway, and all is working. (normally) you cannot use the same device for both VPNs (daisy chain the VPNs). As it seems right now, based on the fact we can't even ping anything, the most obvious explanation is that either the gateways are blocked or the traffic is dropped. This is not going to be solved unless Kaspersky is going to use another VPN protocol and/or use other gateways (unlikely). Shame, I really loved this VPN.

Merhaba. Bundan tam 10 saat önce Kaspersky Premium for Mac ile tarama başlattım ancak 10 saattir hep aynı aşamada takılı halde kaldı. İlerlemiyor. Yardım edin lütfen. Nasıl çözülür?

Already reported!

@cYcLo You are welcome, no sorry of course. What is your geographical location ?