Hello @m_kurzdym, You're most welcome! Thank you for posting back! Correct, Kaspersky's documentation is for macOS currently supported by Kaspersky, macOS 26.0.1 (Tahoe) is not yet supported. To set *your* expectations, Kaspersky Community/Forum members don't action *escalation* requests on behalf of other users - IF the support team need to ask questions & OR interrogate data/logs etc - the Kaspersky Community/Forum member(s) will not be able to assist - as *you* are the source; (you're) more than welcome to raise the issue with Kaspersky Customer Service, https://support.kaspersky.com/b2c#contacts -> select Email, fill in the template as shown; provide a *detailed-history*, the support team will engage & assist: Please share the outcome, with the Community, when it's available. *Also*, in case it's relevant, please read: VPN unavailability in certain regions, Suspended distribution in Poland and Ukraine: "Kaspersky VPN Secure Connection for iOS and macOS may not be available for download from the App Store in Poland and Ukraine. In cases where the application has already been downloaded, it will continue to function as usual, but no updates or new downloads will be available in these regions. Auto-renewal will continue to work as expected for existing users." Thank you🙏 Flood🐳+🐋

Hello @m_kurzdym, You're most welcome! Thank you for posting back! Correct, Kaspersky's documentation is for macOS currently supported by Kaspersky, macOS 26.0.1 (Tahoe) is not yet supported. To set *your* expectations, Kaspersky Community/Forum members don't action *escalation* requests on behalf of other users - IF the support team need to ask questions & OR interrogate data/logs etc - the Kaspersky Community/Forum member(s) will not be able to assist - as *you* are the source (of the information); (you're) more than welcome to raise the issue with Kaspersky Customer Service, https://support.kaspersky.com/b2c#contacts -> select Email, fill in the template as shown; provide a *detailed-history*, the support team will engage & assist: Please share the outcome, with the Community, when it's available. Thank you🙏 Flood🐳+🐋

Aynı sorun bendede var Cabal oynuyorum son 1 haftadır ya girmiyor yada aşırı lag oluyor dc oluyorum başka vpn lerle denedim onlarda bi sorun yok inşallah düzeltirler yoksa başka vpnlere yönelmek zorunda kalacağım.

Hello, Thank You for Your reply. The article You’ve linked refers only to hardware and software requirements for macOS versions up to 15, while the issue described here occurs on macOS 26.0.1 (Tahoe, build 25A362) — which is not listed in that document and introduces several sandbox and XPC-level changes affecting third-party background services. After extensive testing, I have identified that Kaspersky VPN Secure Connection (App Store build 30500.79.14444486) becomes unresponsive due to a deadlock in the com.kaspersky.ksec.bl.resolver endpoint under the new XPC environment. Removing or resetting this endpoint resolves the issue entirely, restoring full app functionality. Please forward this finding to the macOS development team for internal validation and future patching. Including this note or workaround in the official documentation may also help other users facing the same issue under macOS 26.

Hello, Thank You for Your reply. The article You’ve shared refers only to hardware and software requirements for macOS versions up to 15, while this report concerns a confirmed reproducible issue on macOS 26.0.1 (Tahoe, build 25A362). After detailed analysis, I’ve identified the exact cause — the new XPC handling in macOS 26 interferes with the com.kaspersky.kpm.bl.resolver endpoint. This results in Kaspersky Password Manager freezing immediately after launch. Removing or resetting that endpoint restores full functionality and stability. I would kindly ask You to forward this finding to the macOS development team so that it can be validated and patched in an upcoming release. Including this fix or a related note in the official documentation could also help other users who may experience the same issue.

меня лично это никак не беспокоит. я бы и внимания не обратил, если бы не эта тема.

@Леха @kmscom Есть информация следующая. На данный момент это ожидаемое поведение продукта, в ближайшее время изменений не запланировано. Однако сотрудники поддержки и некоторые разработчики согласны с тем, что запись в отчетах неочевидна и может ввести в заблуждение, т.к. фигурирует системный файл svchost.exe, который на самом деле не поврежден. Чтобы повлиять на возможность улучшения информативности отчетов, просьба обращаться в поддержку с вопросом по поводу исправления бага 9037842. Трассировки собирать не обязательно, это может быть затруднительно, потому что загрузка файлов происходит в фоновом режиме, но можно приложить скриншот таких записей в отчетах.

не могу войти в Kaspersky CompanyAccount, пишу в чат боты, звоню на городские номера - не работает. Ссылка "забыли пароль" также не работает. Помогите!