Good day, @Impulse9 and @mokaz, thank you for coming back with an update, and I appreciate you taking the time to explain your perspective so clearly. I understand why this situation is especially disappointing after many years of using the service without issues. When a product becomes part of someone’s daily routine, any major change can feel abrupt and unnecessary. Your feedback regarding transparency, troubleshooting guidance, and expectations management is very valuable, and I will make sure it is passed on to the relevant teams. Even when users decide not to continue with a service, these insights help us identify where we need to improve: not only technically, but also in how we communicate during major changes. I sincerely hope that we’ll be able to earn back your trust in the future, and thank you again for the years you spent with our service and for sharing such thoughtful feedback here. Good day, @Kyrillos.Zak, thank you for your question. I understand the confusion, and I’m happy to clarify. This does not mean that all global issues are fully resolved or that the problem is necessarily limited to your account or your PC. Additional information helps the technical team verify whether the behavior matches known service-side limitations or regional conditions, and check if there are any account or device-specific factors contributing to what you’re experiencing. In some cases, we may be able to provide a workaround or solution even while broader issues are still being addressed.

Не жду уже ничего , тут как посмотреть , я уже другими пользуюсь сервисами, и когда лицуха закончится не перейду , финито ля комедия.

Голосую за то что проблему эту не починят ещё полгода. ну а потом чинить её уже и нужды не будет: https://dzen.ru/a/aUF1HgGQ4n2f3JIr

1- macOS Ventura 13.7.8 (22H730) 2- yes and i find No problem 3- WhatsApp opens and then freezes. You cannot choose a name from the list to start a conversation with him 4- yes, many times from app store and WhatsApp.com Thank you

Info für betroffene: Eine Bug Nummer, die dieses Problem klassifiziert, wurde erstellt. Die Bug Nummer lautet: 9258776. Unsere Entwickler arbeiten daran, so schnell wie möglich eine Lösung für dieses Problem zu finden. Dies beinhaltet ebenfalls das Problem mit dem PC und Ihrem Kaspersky VPN. Verzeihen Sie bitte die Umstände.

Dear Igor is that mean the global problem was solved , and the issue in only with my account and / or my PC ?

Ich kann Dich gut verstehen da ich selber betroffen bin und eine Menge an Zeit& Daten eingesetzt hab. Kaspersky hat sich mit dem Wechsel des VPN Anbieter keinen Gefallen getan. Info: Der Support hat eine Bugnummer erstellt für Android/Windows Nr:9258776. Wann es eine Lösung gibt habe ich nicht erfahren.

Problema risolto Ho provato a fare da hotspot con il telefono al posto di usare il LAN ed é funzionato al primo tentativo.