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GLFI1969

Compatibility of Kaspersky Lab solutions with the Microsoft Security update of January 9, 2018

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Hello. 

You can keep your Endpoint Security databases updated by scheduling update task to run every hour. 

Make sure all hosts have an update task and all tasks were completed successfully.

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Can someone explain what happens if the AV update isn't applied prior to the Windows Update - e.g. Blue screen or some other symptoms.?

Can the AV updates be applied after the problem has occured to resolve issues, or will you need to uninstall the windows update then update Av then reinstall Windows Update?

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Hello. 

BSOD is expected, keep your KES updated. 

  • On December 18, 2017 Kaspersky Lab released the fix which is distributed through the database update. Solutions with this update installed will not have compatibility issues with the Microsoft update.

Here is our support article in regard to this issue https://support.kaspersky.com/14042 .

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thanks, i did read article, it just didn't say what would occur without it installed

Edited by aseddon
altered wording

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