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Kaspersky Password Manager

Get help with Kaspersky Password Manager for Windows, macOS, Android and iOS
  1. rbmagee
    Started by rbmagee,

    I changed my main password at My Kaspersky. I am trying to sync between my PC and iPhone. The new main password isn’t working with My Password Manager on my iPhone. Why not?

    • 2 replies
    • 1.2k views
    Flood and Flood's wife
  2. KayJayOz
    Started by KayJayOz,

    Hello Team, Kaspersky Security Cloud is a great product. In my opinion the best security solution around at a reasonable price. Yet the lack of KPM for the Linux users is a big disappointment. I use a ThinkPad P15 Linux for work (for work), MacbookPro for Personal and iPhone/Lenovo tab on the run. Lack of KPM in Linux makes me subscribe for LastPass so all my passwords are easily accessible across all devices. Any updates on when you are going to release a Linux client for KPM? Cheers, KayJay

    • 2 replies
    • 3.5k views
  3. DJServs

    Hello together, more and more websites support 2FA authentication. So it would be nice if there will come an integrated “authenticator” functionality within the next versions of kaspersky password manager, so i dont need an additional authenticator app on my smartphone anymore.

    • 0 replies
    • 1.4k views
  4. Ziggy

    Hi Everyone, I have a problem with my Kas Password manager, I have Windows 10 and Chrome browser installed, in most cases, I have to manually open KPM, search for the login record and manually paste it in the login field, no duplicates in my database, it works on some websites, others no no. anyone idea? thank you

    • 7 replies
    • 2.5k views
  5. lruben
    Started by lruben,

    HI, can I search by password? If I need search an used password how can I do it?

    • 0 replies
    • 875 views
    Flood and Flood's wife
  6. suncrest21
    Started by suncrest21,

    When I first started using KPM a few days ago, I remember being given a choice of creating a new card or merging with an existing card when the urls were the same. Now I don’t get that choice...it always merges without asking me. Did I inadvertently change a setting or something? How can I get that functionality back?

    • 4 replies
    • 1.9k views
  7. PPH
    Started by PPH,

    The KasperskyPassword Manager Icon in Chrome (top right corner) is red. As soon as I click on it another window opens and tells me to install the application though it is already installed. I am running Windows 10 Pro. Version 10.0.19043 Build 19043 Google Chrome Version 92.0.4515.131 (Official Build) (64-bit) Kaspersky Total Security and Password Manager

    • 2 replies
    • 2.1k views
    Flood and Flood's wife
  8. TheArtiste
    Started by TheArtiste,

    I get a popup “New version of kaspersky Password manager is available - download & install” . I install and it goes to 100% and then gives me the message "update not completed. Digital signature is missing" . It has been doing this for weeks on two different machines. I cannot find a solution that works. How do I fix it?

    • 0 replies
    • 769 views
  9. DannyC

    I'm finding that whenever I access a webpage with login, password manager enters the correct password but afterwards always asks me to re-input the account name as if it is not remembering it. Does anyone know why this might be?

    • 0 replies
    • 762 views
  10. Flood and Flood's wife

    9.0.2.16299 (p) / 1626359078_6926 / 1.0.363.0-0.8.3.0_1 Win 10.0.19042 It “appears” when Fast hot key, is enabled. It does not show in Mail app, when Fast hot key, is enabled. Support have no information about it in their DB. Thank you🙏 Flood🐳 +🐋

    • 0 replies
    • 744 views
    Flood and Flood's wife
  11. Wildvet
    Started by Wildvet,

    I have had Jaike malware associated with Kaspersky Password Manager file I would like to know waht is happening?/

    • 2 replies
    • 1.3k views
  12. Thambidurai Thirunavukarasu
    Started by Thambidurai Thirunavukarasu,

    I get this popup several times how to solve it.

    • 0 replies
    • 766 views
  13. fsm1987

    I’m trying to fix all my compromised / unsafe password with KPM, however this process is extremely slow. You can’t quickly click on the icon that stops watching some account (the bell with a line crossing it) because you get the whole window gets greyed out and a spinning circle of syncing keeps you from performing any action for 5-10 secs - considering I have over 200 entries to update/correct, it’s taken me a couple hours and will probably a lot more.

    • 6 replies
    • 5k views
    Flood and Flood's wife
  14. Guest

    I have been doing gradual hardening on my workstation. I just changed my primary account from admin to standard user. Afterwards, I noticed the Kaspersky Password Manager extension in Brave stopped working. The password manager extension still works in Edge and Chrome as expected after the change. I attempted to remove the extension and then shutdown browser and then reinstall the add-in. Other settings listed below were active before the change user account type change and the password manager extension worked. I have not seen any popups for requests for any of the Ask User prompts. By chance is anyone able to reproduce or do I have a mis-config?

    • 4 replies
    • 1.7k views
    Flood and Flood's wife
  15. Guest
    Started by Guest,

    i change all my passwords in password manager and my phone does not recognise them so i have to reset password again for my phone andthen update the new password on password manager.

    • 3 replies
    • 1k views
    Anton Mefodys
  16. junquera
    Started by junquera,

    Are you planning developing an extension for using the password manager in the browser? I also work in Linux, and I would need it too...

    • 0 replies
    • 727 views
  17. espresso

    Hi, I can’t restore a bakcup copy from the vault that I made several days ago. Apparently KPM has been updated to a new version recently that does not support restoring backups from older versions. This is insane. Now I need to install an older version that will recognize the backup. Can you please provide me with a link to download an older version? My current version is: 9.0.2.16299 (p) / 1622721292_6892 / 1.0.363.0-0.8.3.0_1

    • 2 replies
    • 1.3k views
    Flood and Flood's wife
  18. kid_dusty
    Started by kid_dusty,

    I recently changed my KPM’s main password by using the web version. When I try to log in to KPM by using the new main password, It says “data on this device is out of sync, to sync your data, enter the old main password set on this device” It doesn’t sync when I enter my old main password. When I go to “Sync your vault” option, It asks for my new Main Password. It’s says “Data synced successfully, from now on, use the main password to unlock the vault” But when I click done, It doesn’t go anywhere. If I have to go back from there, I have to lock the vault and log in again. How can I fix this issue ?

    • 3 replies
    • 1.7k views
    Flood and Flood's wife
  19. alanarmstrong

    I installed Password Manager as part of Total Security. For only 1 user account does Password Manager keep asking me to confirm which kaspersky account to use. Once chosen, it then asks for the master password. How do I get it to remember which account to use

    • 6 replies
    • 3.5k views
    Flood and Flood's wife
  20. pterix

    Hi I have a similar problem, my KPM extension has been installed just fine directly from the KPM settings, browser extensions tab, however the extension fails to recognize my main password for unlocking the vault. Windows 7 Mozilla Firefox 89.0 (64-bit) My entire suite was just reinstalled today over remote connection by tech support with the use of kavremover.

    • 1 reply
    • 960 views
  21. dstuermer
    Started by dstuermer,

    this is a classic bait and switch company, lures you in with a small package requiring you to upgrade everything! and the worst? when I went to support it was useles., however, if I “upgraded” to premium service they would help me! I will now research removing this corrupt software and looking for an honest company that is upfront with costs. I would pay for everything in one shot, but don’t like to get shaken down at every turn.

    • 0 replies
    • 881 views
  22. MickLee

    Password Manager keeps asking whether I want to save passwords it has already saved. It happens with many sites & is very annoying. There is no error/notification. I’m on Windows 10 using Chrome. Screenshot attached. Cheers Mick

    • 0 replies
    • 664 views
  23. Guest #21683
    Started by Guest #21683,

    Does anyone know if when using password manager website passwords notes field is the notes field encrypted?

    • 0 replies
    • 802 views
    Flood and Flood's wife
  24. dnrichards
    Started by dnrichards,

    How do I disable password manager?

    • 0 replies
    • 889 views
    Flood and Flood's wife
  25. Guest #21325
    Started by Guest #21325,

    Hi When I try to import password from Chrome. I just get the message “Import completed successfully. No entries where added.” message. However there are many password in Chrome that are not in the KPM. Is there something I’m doing wrong?

    • 2 replies
    • 1.4k views

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