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Password Manager Change password does not work


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Recently purchased PW Manager.  I forgot my master password and have, several times, tried to follow procedure without success.

Each time I try I cannot complete either because I cannot retrieve vault.  My renew request states “incorrect password”.


After many years with KIS I regret that, unless I can resolve,  I may either change provider or accept purchase loss for PM.

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@Berny Thank you for prompt reply.

Am in a Care Home so cannot get any personal assistance.

The first time I decided to try Manager in many years of using KIS has proven unsuccessful.  Far too convoluted.  I will remain with present one.

Your Community Forum has changed since I last used it.






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