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Kaspersky Internet Security

Get help with Kaspersky Internet Security for Windows, macOS and Android
  1. Moody
    Started by Moody,

    Patch C for Kaspersky Internet Security version 21.3.10.391 was released on June 3, 2021. Confirmed at https://support.kaspersky.com/15595#21.3.10.391c Today is 10 June and I didn’t get it through KIS update!!! Update is working fine but there is no indication a new patch had been fetched from K-lab servers. Did you get Patch (C)? Is it rolling slowly? Thanks for sharing and responding.

    • 14 replies
    • 3.4k views
  2. CronoK

    Hi, yesterday Flight Simulator 2020 (i got Steam Version) got updated. After starting the game KIS (2020 and 2021, newest database) found PDM:Exploit.Win32.Generic in “flightsimulator.exe”. The activity monitor flagged it as “suspicious behavior” and deleted the exe. Theres also a list of reg-entries (HKLM\System\ControlSet001\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules\...) in the monitor. So maybe the way Flight Simulator corresponds with its servers made KIS think its a trojan. I could start/play the game before the update without any issues.

    • 64 replies
    • 20.3k views
  3. Darky

    • 1 reply
    • 780 views
  4. queshaw

    Kaspersky frequently pops up an ad for Kaspersky VPN or Kaspersky password manager, on my windows 10 machine. (I have a password manager and I am using a vpn). This sort of intrusion is what I use anti-virus/malware software to prevent. It is obnoxious that my ant-virus software is spamming me on my own computer. How can I get this to stop?

    • 3 replies
    • 3k views
  5. devesh2
    Started by devesh2,

    hi i recently updated to windows 11 beta. Since then webcam protection is not working though it is enabled to block all applications from accessing it. Any answer.. please

      • Like
    • 1 reply
    • 3k views
  6. rev9
    Started by rev9,

    Today, 08/03, my free Kaspersky (version 21.3.10.391) antivirus detected one single network attack named by “Scan.Generic.PortScan.UDP” and blocked him. I already read some topics in the community and some posts in the Reddit about it, but i can not take a conclusion and i am insecurity about this problem. I have seen some problem like mine happening with other peoples since one year ago, some really blocking attacks, among other thing more and less serious. However, i am in doubt about this problem. Can someone please help me?

    • 0 replies
    • 1.3k views
  7. LatenightB

    Hello, I have El Capitan - 10.11. I can not find your download link anywhere and I have now spent 160 days of paying for a product not yet installed or working. What can be done?

    • 2 replies
    • 1.4k views
  8. defyhb
    Started by defyhb,

    Hello! I use Kaspersky antivirus free ed. under android 10 . My question: the AV app can detect these threat types: SMS trojans (sms stealing /SMS sending)? If my system infected with the so-called sms bomber app, or other sms-based malware, the app will detect it? Thanks molngab

    • 0 replies
    • 1.3k views
    Flood and Flood's wife
  9. John Jr.

    Hello, I would like to use “paranoid” settings for the current Kaspersky Internet Security. Please, could you give me the “paranoid” settings for this current Kaspersky Internet Security ? Cheers, John

    • 1 reply
    • 793 views
  10. kipaskipas
    Started by kipaskipas,

    I need discussion and answers to find problems on my website at kipaskipas

    • 5 replies
    • 894 views
  11. vanxious

    hello! today when i google searched “jackalope”, KIS detected a malicious object and blocked a download from svinews.com article related to jackalopes. i have not clicked on any links in the search at all, which is what left me confused the most and above all a little anxious. i tried googling the same thing again and the same thing happened, except now it also detected and blocked a download from webcache.googleusercontent.com search cache. this the information on the object: Event: Malicious object detected User type: Active user Application name: chrome.exe Application path: C:\Program Files (x86)\Google\Chrome\Application Component: Web Anti-Virus Result descripti…

    • 2 replies
    • 1.6k views
  12. Th.
    Started by Th.,

    So today i saw a notification that my Database isn’t updated and i tried t manually to update it this evening. As i tried to updated it several times i saw that it stopped and failed at 21%. The fail error just said “Failed to update” Can anyone help me with it/had the same problem? Hope you all have a great day.

    • 0 replies
    • 848 views
  13. snoopy
    Started by snoopy,

    what is this? is it bad im on guest or public networks? how do i change it into private? im a noob at this i just found this out bc of my uplay not working, also if by chance do you know how to fix uplay connection login issues. i tried putting in on network settings>trusted applications. to no avail. i tried it since that fixed my issue with origin being offline. there is one recommendation i saw is to disable ipv6 but is that ok to disable? thanks a bunch!

    • 5 replies
    • 2.4k views
  14. Didean
    Started by Didean,

    About 3 weeks ago, Kaspersky updated something and I am now unable to see images on any website using the Shopify shopping cart system in any browser including Firefox, MS Edge and Google Chrome. Other websites with other cart systems are not affected. I went in and added those websites plus shopify.com to trusted addresses under network settings, cleared cookies and cache but still cannot see the images. I have also updated to the most current 2021 Kaspersky Internet Security but still no luck. Is there something else that has to be allowed to be able to see the Shopify images again? Any help appreciated as I am not sure what’s suddenly being blocked when it never was b…

    • 14 replies
    • 3.3k views
    Anton Mefodys
  15. IANMW

    I have just returned to my desktop after a few months overseas. KIS indicated:- How is that possible when the machine was not turned on?

    • 2 replies
    • 672 views
  16. Bhavya P

    I gave been having this problem for a long time kaspesky internet security just wont install it just gives me Application installation error- I have even completely rebooted the laptop with erasing the drives and a new copy of the windows also was installed when i reseted the laptop completely just a few days back and kaspersky refuses to install i saw other forums of people who have the same problem and i found out that i need to submit an GSI report too so here it is-(in attachments) I would appreciate it if some could help me.Thank you.

    • 4 replies
    • 1.3k views
  17. midhoo
    Started by midhoo,

    Please help me. My files are encrypted by moqs ransomware. Need to decrypt them.. Does anyone have the solution for it?

    • 13 replies
    • 6k views
  18. Ogmar
    Started by Ogmar,

    It´s almost two weeks since this problem occured, windows started to pop up messages where it says that antivirus program isn´t actualized, then when i click that message, kapersky runs actualization, but it installs same version as it was. (version 21.3.10.391 (d) ). The main problem is, that since that time, kaspersky just shuts down sometimes, or it starts the second session. (Windows 10 Home, version 20H2, OS build 19042.1052)

    • 3 replies
    • 1.4k views
  19. peeters147
    Started by peeters147,

    Hello, as a Surface Go user, I got notifications that Host Process for Windows Services (PID: 3656) is using my webcam every time I logged in, because I use Windows Hello (face recognition) when logging in to my PC. But several days ago I started seeing that notification permanently on my screen (not disappearing after few seconds). I also tried to block that process’ access to my webcam via Kaspersky, but after restart probably a new process started running and my cam was again on. I also have a camera privacy light on my PC and it is not shining all the time, only correctly when using camera for Windows Hello. Couldn’t it be some type of malware using my webcam masked a…

    • 5 replies
    • 15.5k views
  20. arleetel
    Started by arleetel,

    I first tried to renew through the link in the forum, there I had to pay with a credit card (I don’t have one). So I got to this website : https://www.kaspersky.nl/renewal-center/home There Ican pay with a bank transfer in France …… ? Nexway. In the past it went through a firm in Luxemburg and a bankaccount in Belgium. It was also much cheaper, is there a catch ? I just hope I still can choose English when I install the software.

    • 1 reply
    • 1.1k views
  21. Malitha

    Windows: 10 Pro, 21H1 Kaspeskey version: 21.3.10.391(d) After closing google chrome secure connection, keyboard is not working, (only the letters keys) eg. win key is working.. but abcd… keys not working.

    • 9 replies
    • 1.9k views
    Flood and Flood's wife
  22. smike

    So I decided to downgrade to a previous version of a program because I don’t like the changes. KIS just informed me that it upgraded back up to the latest version. How can I stop that from happening again?

    • 0 replies
    • 647 views
    Flood and Flood's wife
  23. Antonyinit

    I owned a domain updatewithtech.com but my kaspersky internet security is not making to open my site please help me and also attached the screenshot of the error please help me guys

    • 5 replies
    • 1k views
  24. driscoll
    Started by driscoll,

    Trying to sign-in on a web site and it’s failing. I’m getting the error in the console: has been blocked by CORS policy: Response to preflight request doesn't pass access control check: No 'Access-Control-Allow-Origin' header is present on the requested resource. And in the network this. Is this Kapersky blocking it and if so how do I allow it?

    • 1 reply
    • 2.5k views
  25. ECValentin
    Started by ECValentin,

    Greetings. Recently, I installed in my Samsung Galaxy A70 (with Android Version 11), Kaspersky Internet Security Premium, Version 11.70.4.5882. However, it has since prevented me to connect Spotify and Android Auto through Bluetooth. I never got any error messages on my cellular. As a result of this, I took a quick glance at about 270 articles in your Kaspersky Community Webpage, but unfortunately, I haven't been able to find a solution for it. I hope that through the Kaspersky Community, I can obtain an adequate resolution to this predicament. Thanks to all of you for your time and assistance.

    • 0 replies
    • 1.3k views
    Flood and Flood's wife

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