家用产品支持

734 topics in this forum

1. 检测到恶意软件木马反反复复一直无法清除该怎么办 各位大神

   By CCmzzz, March 4
   • 2 replies
   • 956 views
   • 
   • Space404
   • March 15

2. 卡巴斯基标准版隐私泄露检查无法使用

   By mwx280, March 15
   • 0 replies
   • 731 views
   • 
   • mwx280
   • March 15

3. 有关于密码管理器的问题

   By icantfind, February 10
   • 1 reply
   • 1.1k views
   • 
   • Yliven
   • March 14

4. 请问卡巴的opentip检测没问题，本地报毒，已发送假阳性报告，但没有邮件回复，如何解决

   By Cartload9684, March 5   

   • windows 10
   • 1 reply
   • 960 views
   • 
   • Yliven
   • March 12

5. 无法续费或切换到新的计划

   By SZLysms, March 12
   • 1 reply
   • 910 views
   • 
   • SZLysms
   • March 12

6. 无法连接到卡巴斯基安全网络

   By 深海咸鱼, March 3
   • 0 replies
   • 741 views
   • 
   • 深海咸鱼
   • March 3

7. 我的卡巴斯基标准版在激活后进行了一次更新，然后就提示我无法激活了，我该如何解决？

   By 1441440441, March 2
   • 1 reply
   • 841 views
   • 
   • Xzz123
   • March 2

8. EDGE扩展程序已安装，但是卡巴斯基仍提示建议我安装EDGE扩展

   By DOYO, June 16, 2023
   • 6 replies
   • 31.2k views
   • 
   • Aaronshen5774
   • February 24

9. 打开浏览器开发者后台一直有卡巴斯基的请求

   By EmptyIrony, December 12, 2023
   • 4 replies
   • 2.2k views
   • 
   • Yliven
   • February 20

10. 我的卡巴斯基总是弹出有关QQ的阻止窗口

    By Alnnnnnnk, February 14
    • 1 reply
    • 1.3k views
    • 
    • vbcn
    • February 18

11. 免费版21.185.438(a)打开office文件提示：无法确保正在建立加密连接的域认证

    By vbcn, February 18
    • 1 reply
    • 802 views
    • 
    • vbcn
    • February 18

12. 全盘扫描异常终止问题

    By yh46, February 11   

    • windows 11
    • 1 reply
    • 890 views
    • 
    • Xzz123
    • February 11

13. 谷歌里搜不到edge扩展插件

    By wjj, January 23
    • 2 replies
    • 1k views
    • 
    • Dax1337
    • February 8

14. 卡巴斯基安全软件和卡巴斯基优选版

    By chenhuaiyu, January 21
    • 2 replies
    • 1.2k views
    • 
    • Dax1337
    • February 8

15. 开启了网页反病毒，如何把报毒网站从白名单移除

    By wqeewqewqr, January 31
    • 1 reply
    • 798 views
    • 
    • whx61
    • February 7

16. 标准版21.19 设置里面 部分组件显示禁用状态，实际是开启状态 OS windows11 pro

    By moyang, February 7
    • 0 replies
    • 669 views
    • 
    • moyang
    • February 7

17. 21.20版本发现的bug,请官方人员帮我解决

    By I Love Kaspersky, January 23
    • 4 replies
    • 1.2k views
    • 
    • I Love Kaspersky
    • January 26

18. macOS版一直卡在“正在启动”

    By ac1917, January 18
    • 1 reply
    • 835 views
    • 
    • Wesly.Zhang
    • January 25

19. 请问在全盘扫描的时候总提示输入存档密码是什么意思啊？

    By Silent, January 25
    • 3 replies
    • 802 views
    • 
    • Xzz123
    • January 25

20. 生死狙击2客户端报毒，幻塔客户端报毒

    By 理明华, January 16
    • 3 replies
    • 895 views
    • 
    • Xzz123
    • January 20

21. 电脑连续运行1-2天 卡巴斯基会崩溃

    By Jacob_2077, November 14, 2024
    • 3 replies
    • 1.3k views
    • 
    • Xzz123
    • January 20

22. I was blocked from opening the Google Chrome Web Store. This is an error

    By udd123, January 10
    • 11 replies
    • 1.4k views
    • 
    • Aspiriniii
    • January 16

23. 卡巴斯基安全软件2021安装后系统无限蓝屏

    By huan1994, January 15
    • 1 reply
    • 698 views
    • 
    • Xzz123
    • January 15

24. CC加速器报毒

    By hahshsfhg, January 13
    • 1 reply
    • 797 views
    • 
    • Aspiriniii
    • January 14

25. 这怎么还要设置设备上限，对于我这种经常重装电脑，爱折腾电脑的特别不友好

    By liujunliang, January 11
    • 1 reply
    • 677 views
    • 
    • Xzz123
    • January 11