All Activity

Hi @ycaosbiann, we are investigating in bug 8903377, will keep you updated.

Hello @MartynK, Welcome! Kaspersky does not support ARM architecture, WoA or Arm-based processors. Please read: Kaspersky for Windows, Hardware and software requirements. Also, Kaspersky Total Security has been replaced by Kaspersky Plus, Kaspersky is offering a *free like-for-like upgrade*, please read: Kaspersky: Basic, Standard, Plus, Premium - info & FAQ, by Danila T. Thank you🙏 Flood🐳+🐋

Hello @noone, Welcome! Additional resources: How to install the extension in Mozilla Firefox How to enable the extension in Mozilla Firefox Is FireFox, basic, standard FF, current version 141.0.3 - no FF derivatives? Which Kaspersky Plus *version* is installed, on Windows Taskbar, *Hidden icons*, rightclick the Kaspersky icon, select About? Have (you) tried installing / activating https://addons.mozilla.org/en-US/firefox/addon/kaspersky-protection-2021/ *without* Windows Feature Experience Pack 1000.26100.197.0? IF 'no', please do, remove the FEP, reboot, retry installing / activating the FF extension? IF the extension works without FEP, (you) can reinstall FEP, if the extension continues to work -> good, if the extension stops working, please read & follow: What to do if you experience issues -> submit a request to Kaspersky Customer Service. Please share the outcome with the Community when it's available? Thank you🙏 Flood🐳+🐋

Edition Windows 11 Pro Version 24H2 Installed on ‎5/‎31/‎2025 OS build 26100.4946 Experience Windows Feature Experience Pack 1000.26100.197.0 i cannot activate the kaspersky extention of Firefox no matter what i did

I just uncovered something that completely undermines the entire purpose of Kaspersky’s Safe Browsing feature. Kaspersky claims Safe Browsing runs in a virtualized, isolated environment to keep user data secure. In reality? It dumps everything in plain sight at: C:\ProgramData\Kaspersky Lab\SafeBrowser\Common\ And here’s the worst part: That folder is wide open. Any third-party program (file managers, cleaners, erasers, even malware with standard privileges) can access it. There’s no encryption, no sandbox, no ACL protection. It’s just sitting there. On SSDs, once this data is written, you can’t even guarantee complete destruction. For someone like me, who always stores browsing profiles and user data inside VeraCrypt vaults with maximum security, this is beyond unacceptable. I used Safe Browsing for months, thinking it isolated data properly. Instead, all of it was on my C drive like nothing mattered. So much for “virtualization.” What’s the point of a so-called isolated environment if the data ends up exposed on disk? It’s basically just a Chromium shell with poor storage policies dressed up as security. SO If you think you’re safe using Kaspersky Safe Browsing — you’re not. It’s a false sense of security that actually makes you more vulnerable. This is not a minor oversight. It’s a fundamental design flaw that destroys trust in the product. Until Kaspersky fixes this, assume your browsing data is not secure and take your own precautions.

Hi. I don't know if it's after the last update, but now when I right-click on a file or an application in the taskbar, "explorer.exe" crashes... When I check the Event Viewer, the problem seems to be caused by Kaspersky. Thank you. Report 1: Hatalı uygulama adı: explorer.exe, sürüm: 10.0.19041.6216, zaman damgası: 0x086de9cf Hatalı modül adı: MSVCP140.dll, sürüm: 14.34.31938.0, zaman damgası: 0xe7a4b09e Özel durum kodu: 0xc0000005 Hata uzaklığı 0x0000000000013028 Hatalı işlem kimliği: 0x231c Uygulama başlangıç zamanı: 0x01dc0fc7261ad378 Hatalı uygulama yolu: C:\windows\explorer.exe Hatalı modül yolu: C:\Program Files (x86)\Kaspersky Lab\Kaspersky 21.22\x64\MSVCP140.dll Rapor kimliği: cbb0f3fe-895e-4ad3-941b-05880965b01b Report 2: Hatalı uygulama adı: Explorer.EXE, sürüm: 10.0.19041.6216, zaman damgası: 0x086de9cf Hatalı modül adı: MSVCP140.dll, sürüm: 14.34.31938.0, zaman damgası: 0xe7a4b09e Özel durum kodu: 0xc0000005 Hata uzaklığı 0x0000000000013028 Hatalı işlem kimliği: 0x2058 Uygulama başlangıç zamanı: 0x01dc0fc285075547 Hatalı uygulama yolu: C:\windows\Explorer.EXE Hatalı modül yolu: C:\Program Files (x86)\Kaspersky Lab\Kaspersky 21.22\x64\MSVCP140.dll Rapor kimliği: 4387a580-f584-4cf3-9870-567d749ea6fa

Из за рам диска. Хотя, конечно ноги растут из биоса.

ok i ll try to restore and then re install. thanks

I've already checked - it works for me correctly.

Of course, it's just an additional tool.) Its verdict shows... nothing.)

i did it and then closed the network again but didnt work.can you try to recreate the no network in an exe to check if the problem is on my side or in general?

The way "lite" - resetting of group/subgroup/app settings.

now you are just insulting me.alex you have my blessings

How do you know? 🙂 Sample: How do we know? 🙂

That cloud hybrid analysis tends to be a bit paranoid in general almost with every executable app, You see even legit Kaspersky installer was tagged as malicious, but at VT any of the av products detect malicious activity in that app so far: https://www.virustotal.com/gui/file/10c7a5017572ede5af04bd9aa831b32286697768934bd007c504beb6301e8b55?nocache=1 That said, that does not mean it is not malicious, but the Malicious Indicators that hybrid analysis shows for that app are a bit weak to finally or directly flag it as malicious.

ok i ll try that as my last option.

Also, try to do a Kaspersky config reset of the settings, and re-create the rules again.

link a .cfg with what i asked above and i ll be grateful. i cant be the only guy in the world that wanted to have a firewall act like i said above. so is there a tamplate or some advice on how to do it? and also IT WAS WORKING TILL 2-3 days ago...what changed?

Your settings are too confusing and we can't see them completely.

the problem is that everything has access... not the other way around.thats why i posted here.its ignoring the network rules. now lets say the things with there name. if you have a firewall its purpose is to block internet not block files from registry.thats a great thing to have but its not the firewall purpose.... can you give me a solution to have the thing i asked above? if not then i think its time for me to change my security program.

ok dont shoot pls. i wanted to create an automation when whatever new file on system wanted access to the network would get NO access so i made a folder named full network and puted there whatever litle i wanted to have access there. the rules was not inherited .it was deny(everywhere alse) or allow (full network ). please dont dont start with hidden network etc. the problem is that it was working and now it isnt. everything has access.... its ignoring the network rules.and its isnt in like some microsoft exe or dll or whatever. its also in a simple program like winrar. so whats wrong and what do you propose to make the firewall act like i want it. a folder given all access and everything else blocked

Вроде во вторник прилетел фикс. Но как-то пока не спешат с релизом этой версии KP, наверное все перепроверяют.)

@a random guy Movement between groups changes many rules not only for internet access, but also for all intrusion prevention system (HIPS) - operations with files and system registry, different rights of access. You can deny internet access for the whole Trusted group and then allow individual applications within that group. You also need to allow access to the MS and KL groups.

да, в 2.13 нормально.

Well, as I mentioned it was found through the playstore app, you think based on the hybrid analysis report that its likely a legitimate app intead of a dangerous one? Reposting the same link to avoid confusion: https://hybrid-analysis.com/sample/fc123b7cae56a746ee023d792b3e773766f3f203bd1b4533c69e1dcc21efb3fe/68a039309edd5a36e108328d