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I created a new Chrome profile for the user then deleted the old one (it has to be done in this order) transferring over only the bookmarks via export and import. This seems to have cleared up the problem (fingers crossed). BTW- It seems that "site notifications" are a new web feature (or at least new to me). These pop up in the system notification area, outside the browser window, and can persist even after the browser is exited. It was this "improvement" that confused me into thinking these were OS notifications.

Welcome to Kaspersky Community. Find an option in Your KF settings called: Launch Kaspersky at computer startup, and manually disable it. Re-enable Self Defense. To run KF again manually, just do it via its K. icon.

As far as I can tell this malware works by overriding the meaning of the "New Tab" address in chrome (chrome://newtab), replacing the real editable start page with a fake (non editable) copy of the default start page. I found a useful comment on Reddit- Found a solution to the chrome://newtab yahoo/bing/etc search hijacker : r/chrome Unfortunately it seems to spray bad links all over the users profile (mostly directed via Yahoo) so a profile reset or a clean reinstall of Chrome may be the only options.

How can I set Kaspersky Service 21.22 (AVP21.22) startup type to manual, and also stop the service after exiting Kaspersky Free? The Self-Defence settings are all turned off: * Security settings / Self-Defence settings / Enable Self-Defence = OFF * Security settings / Self-Defence settings / Block external management of application services = OFF But I still have no access to the service: sudo sc config avp21.22 start= demand [SC] ChangeServiceConfig FAILED 5: Access is denied. sc qprotection avp21.22 [SC] QueryServiceConfig2 SUCCESS SERVICE avp21.22 PROTECTION LEVEL: ANTIMALWARE LIGHT. Windows 11 Pro, v10.0.26100.6584 Kaspersky Free 21.22.7.466(a)

Also, do a Chrome config reset, also check in Your Windows -> Control Panel -> Programs and Features, if there is a suspicious app installed.

@colin_e Also, did you check with AdwCleaner ?

Please check the system requirements of Ksos, ksos is not supported in Datacenter mode of Windows server . System Requirements: https://support.kaspersky.com/ksos/8.22/43520

Hi, thanks for coming back to me. >> Please provide version of K. product installed. Hmm. I've been using KAV for years, but every couple of years they change the UI, and now I find this very basic question isn't so easy to find the answer for? Annoying that this information does not seem to exist in the main application UI (surely this can't be true?) HoweverI found it under the right-click context menu of the systray icon- Kaspersky Standard 21.227.7.466 (a) Virus database is up to date >> That looks like just a fake / false infection pop-up warning coming from a site, just a site notification in Your browser, not a real infection. Yes that does seem to be the case. They do quite a good job of mimicing OS notifications. I originally thought that the popups were independent of the browser, however I was mistaken. This user uses Google Chrome as their default browser. A couple of days ago they noticed that their Chrome home page had changed from their personal set of preferred links to a generic set of home links (YouTube, Netflix etc.). I have checked and they have no Chrome extensions installed, so it seems this home page has been hacked or overridden and this is where the popups are being triggered. Kinda worrying that the Chrome config can be changed in this way without the user realising. Any hints on cleaning up the start page would be welcome. Worst case I can remove and reinstall Chrome, but i'm rather concerned if the same thing could happen again on a "driveby" basis, i.e. if this can happen just because the user visits the wrong web site.

Welcome to Kaspersky Community. Please provide version of K. product installed. That looks like just a fake / false infection pop-up warning coming from a site, just a site notification in Your browser, not a real infection. The funny thing is that WebAdvisor it's a real product but from McAfee, not AVG. If You are using MS Edge, check this: https://support.microsoft.com/en-us/microsoft-edge/manage-website-notifications-in-microsoft-edge-0c555609-5bf2-479d-a59d-fb30a0b80b2b#:~:text=Select Settings > Cookies and site,select either Remove or Block Similar steps can be done in all the browsers. I would recommend installing an extension to avoid adds in browsers: uBlock Origin -> FireFox uBlock Origin Lite -> Chrome, MS Edge, Opera

Welcome to Kaspersky Community. Please provide version of K. product installed. I guess all the Android / Google / Samsung Store updates in Your SA52 are up-to-date. Did You reboot or Power off / on the device?

OS: Windows 11 Pro 64bit Kaspersky: Kaspersky Standard (5 device license) Problem Description A PC used by a family member has picked up a malware infection. Symptoms: The user became concerned when the system suddenly started popping up notices saying "Virus infection detected". These notices claim to be from Windows Defender and/or "Windows WebAddvisor". These notices are persistent. It will pop up 3 at a time and if you try to dismiss them using the "X" close button, another one pops up immediately. I take this to mean malware code is running locally on the machine (the notices persist even if no browser is open). The "click here" link on the notices purports to take the user to the AVG Antivirus web site. The site that open looks legitimate (it appears to actually be the AVG site) but I know scammers are incredibly good at faking legitimate sites these days. The issue appears to be linked to a single user account at this point. The popups occur in one user account (the regular user of the machine), but not if I log in myself using my own user account. Screenshot: (screenshot attached) Actions I ran a full system scan in KAV but this found nothing I have checked the list of running applications visually in Task Manager, and checked the normal Windows "auto start" locations in the file system and the registry, but I haven't seen anything that looks obviously bad. However I know malware authors are incredibly good at hiding their traces, so I had limited hope that this would yield results. My concern at this point is that I believe we have a malware infection and I don't know where it is or what it's doing. I am also concerned that KAV doesn't seem able to detect and fix it. Superficially, this appears to be just an irritating ad scam, however I don't like the idea of unwanted code running on the machine, because who know what it could be doing in the background.

Boa tarde, Um utilizador tem tido problemas a aceder ao banco online, pelos meus testes é do Kaspersky, adicionei os links do banco à exclusão, no caso de várias maneiras e várias links do mesmo banco só que não está a resolver. Segue o Print com os links que pus. Tenho que fazer mais alguma coisa? E também o banco tem mais que um link, faz redirecionamentos poderá ser por isso?

Добрый день. https://support.kaspersky.com/help/krd/2024/ru-ru/294012.htm Загрузите пакет linux firmware с сайта kernel. Пакет linux firmware нужен для корректной работы оборудования компьютера после загрузки Kaspersky Rescue Disk: Wi-Fi, USB-модемы, монитор и другие устройства. Поместите пакет linux firmware в корень съемного диска. Делали это?

Same problem and solution with a Lenovo IdeaPad Slim 5 - using a "other" program and will maybe change other 5 equipment's to

Since the 12th of this month, Kaspersky's battery consumption has skyrocketed on my Samsung A-52S mobile device. On September 11, daily consumption was 1.2%; September 12: 76.5%; September 13: 59.1%; September 14: 72.4%; today it is already at 21.5%. What could be causing this? Android 14x- Samsung A-52S 5G

День добрый, тоже проблема с разрешением экрана. материнская плата msi ms-7641 ver 3.0 процессор athlon ii x3 460 видеокарта встроенная radeon hd 3000 (встроенная) монитор acer v246 (подключен через vga) Прилагаю отчёт https://dropmefiles.com/XwjwL

@Михаил0011М Вероятнее всего, это происходит потому, что включена постоянная проверка защищенных соединений. Лучше оставить по умолчанию - по запросу компонентов защиты, второй пункт в списке.

покажите сертификат из алерта

Проблема не в браузере а в приложении Яндекс.Диск Завтра вечером смогу написать полную версию. Win11Pro обновляется как только выходят обновления.

@IBKalys, добрый день. Вам нужна пробная (NFR) лицензия, о ее получении написано здесь: https://support.kaspersky.ru/corporate/faq-for-business-products#how-to-request-a-trial-version-of-the-solution

Looks like there is no klnagchk tool. This is what I see: ls "Library/Application Support/Kaspersky Lab/" com.kaspersky.kav_agent

Welcome to Kaspersky Community. Can You post the version of K. product installed? Check In Intrusion Prevention -> Manage Applications, if there are some Valorant related exe / services located in Restricted / Untrusted groups.

Добрый день. Вы можете установить KSC без лицензии. Лицензируется только некоторый функционал, который относится к функционалу "Системное администрирование", остальное доступно.

Создайте новый отчет, выберите подходящий. Какое может? Читать подобные сообщения и догадываться о чем идет речь порой тяжело.