windows 11 Windows Surface Pro 11 (ARM Processor) will not install? When?

[racerswift]

Just tried to load total security on a new Surface Pro 11.  Has the ARM processor, will not load as incompatible, Any timeline on fixing this issue?  

[Flood and Flood's wife]

3 hours ago, racerswift said:

Just tried to load total security on a new Surface Pro 11.  Has the ARM processor, will not load as incompatible, Any timeline on fixing this issue?  

Hello @racerswift, 

Welcome!

In topic: VMware Fusion + Windows 11 on MacBook Pro M1, DmitryKarpov, asked: "Is there any timeline for getting it ready for the ARM platform?" 

@Danila T. replied:

"Yes, there are such plans, but we can't announce the dates yet."

Also  Kaspersky Total Security - has been replaced by Kaspersky Plus, (you) may wish to upgrade, the upgrade is *free* & is like-for-like, READ: Kaspersky: Basic, Standard, Plus, Premium - info & FAQ. 

Thank you🙏
Flood🐳+🐋

[xiyun37]

I am unable to load Kaspersky Premium in Windows Surface Pro 11. Please advise. To request refund?

 

[Flood and Flood's wife]

28 minutes ago, xiyun37 said:

1. I am unable to load Kaspersky Premium in Windows Surface Pro 11.

Please advise. To request refund?

 

Hello @xiyun37, 

Welcome!

• Read: How to request a refund for a Kaspersky application.
• Please contact Kaspersky Customer Service, https://support.kaspersky.com/b2c#contacts  - on the support page, select either Chat or Email, then fill in the template as shown:

Thank you🙏
Flood🐳+🐋

Edited August 11 by Flood and Flood's wife
pn.

[JR8]

 

On 6/21/2024 at 1:26 AM, Flood and Flood's wife said:

Hello @racerswift, 

Welcome!

In topic: VMware Fusion + Windows 11 on MacBook Pro M1, DmitryKarpov, asked: "Is there any timeline for getting it ready for the ARM platform?" 

@Danila T. replied:

"Yes, there are such plans, but we can't announce the dates yet."

Also  Kaspersky Total Security - has been replaced by Kaspersky Plus, (you) may wish to upgrade, the upgrade is *free* & is like-for-like, READ: Kaspersky: Basic, Standard, Plus, Premium - info & FAQ. 

Thank you🙏
Flood🐳+🐋

So, does Kaspersky Plus work then? By when? Any tentative timeframe, if not alternatives to look at...

[KarDip]

1 hour ago, JR8 said:

 

So, does Kaspersky Plus work then? By when? Any tentative timeframe, if not alternatives to look at...

Hello@JR8

As of now, many traditional antivirus programs, including Kaspersky Total Security, do not natively support Windows on ARM devices, which can lead to compatibility issues like the one you're experiencing. The ARM architecture is different from the x86 architecture that most software is designed for.

Kaspersky has been working on improving its software for ARM-based systems, but there hasn't been a specific timeline provided for when full support will be available. You can check Kaspersky's official website or their support forums for updates, as they may release a compatible version in the future.

In the meantime, you might consider using Windows Defender, which is built into Windows 11 and supports ARM devices, or look for other antivirus solutions that explicitly state ARM compatibility.

Thank you