Recommend against buy Kaspersky. They are not keeping up with technology. For over 6 years, they have been writing about ARM architecture and for 1.5 years, they have been saying they are upgrading so their products can work with laptops using ARM. But they can't do it still, so you are wasting your money if you buy from them. I was convinced to upgrade to Premium and it won't work with my new laptop. Calling them Kaspersky KRAP now. 

4 hours ago, Judy K said:

I was convinced to upgrade to Premium and it won't work with my new laptop.

Hello @Judy K, 

Welcome!

• Kaspersky *are* & *have been* transparent that their software & ARM are not compatible, refer: Kaspersky for Windows, Hardware and software requirements:

Kaspersky offers a 30day money-back guarantee - IF (your) circumstance meet the criteria follow: Contacting Customer Service  & How to request a refund?  -> fill in the template as shown; include a *detailed history*               

*do not use the AI-bot to submit the request* 

Thank you🙏
Flood🐳+🐋

Edited December 21, 2025Dec 21 by Flood and Flood's wife
pn

https://forum.kaspersky.com/topic/when-will-kaspersky-support-arm64-windows-devices-53417/#findComment-235846