trovi, Prevented visiting a website that can initiate downloading unwanted programs, How to ignore particular websites when searching

[CatFelix]

When undertaking a simple search in the MS Edge Browser such as

“Toshiba TV 32SL700A manual”

I get the following message:

 

“Prevented visiting a website that can initiate downloading unwanted programs

The website can download applications on your device without your knowledge or consent.

You were protected from visiting this website by Kaspersky security. You can close this window with no risk.”

 

The address line shows trovi,com… … ...

 

 

 

I then don’t get any results from my search. How do I get to ignore unwanted results but accept legitimate results.

 

[Flood and Flood's wife]

Hello @CatFelix,

Welcome!

1. Read before you create a new topic!
2. Are the KTS software version & patch the latest?
3. Are all Windows updates applied? 
4. Does the same KSN - Adware issue happen if another browser is tested → e.g., Firefox or Chrome? 
5. Are the any Ad blockers or extensions installed in Edge Chromium browser? 
6. Post an image of what (your) search shows - we need to see what you see please? 

 

Thank you🙏

Flood🐳+🐋

[Berny]

@CatFelix Welcome.  Additionally to above comment from FLOOD :
 

“Reason: This certificate or the certificate chain is built on an untrusted root center.”
 

 

“Event: SSL connection with invalid certificate detected
User type: Not defined
Application name: firefox.exe
Application path: C:\Program Files\Mozilla Firefox
Component: Web Anti-Virus
Result description: Blocked
Object name: touch.kaspersky.com
Reason: This certificate or the certificate chain is built on an untrusted root center.”

 

 

 

Please see Kaspersky Support article :

→ https://support.kaspersky.com/common/error/other/12489

 

[CatFelix]

I am using Windows 10 (V 20H2  Build 19042.1348)

Kaspersky Total Security (V 21.3.10.391)

Issue doesn’t occur with Google Chrome

 

[Berny]

@CatFelix Please contact Kaspersky Technical Support

→ https://support.kaspersky.com/b2c#contacts

→ Contact us → Product help → E-mail → Contact Support

Form → Request Type ? → Select "Malware"

→ Contact Support