Kaspersky blocking a seemingly normal website?

[BigHotStud]

I'm having a slight problem with Kaspersky- for some reason it's saying that a normal website, or at least it was in the past, has a bad certificate. I visited this website on my phone on Chrome to confirm, but Chrome found no problems with it's certificate. The certificate is fully valid and is valid until 2023. I also clicked the "View certificate" button and it also seems completely fine. The reason that the visit was prevented was because of " One of certificate files has incorrect extension". Is this a bug, did a normal website get broken into or is something going on on my end??

Edited July 26, 2022 by BigHotStud

[BigHotStud]

Also, to add, I've used both Mozilla Firefox and Microsoft Edge and it still blocks the website. I tried accessing the site on my laptop and, again, it still blocks it.

The website is pildyk.lt, by the way.

[Flood and Flood's wife]

Hello @BigHotStud 

Welcome back!

1. Which Kaspersky Free version ->  How to find the name and the version number of a Kaspersky application? 
2. SSL Report: pildyk.lt
3. We get the error with MR6 but not with v21.3

• We've raised it with Support, we'll let you know their advice when it's available.

Thank you?

Flood?+?

Edited July 26, 2022 by Flood and Flood's wife

[BigHotStud]

3 hours ago, Flood and Flood's wife said:

Hello @BigHotStud 

Welcome back!

1. Which Kaspersky Free version ->  How to find the name and the version number of a Kaspersky application? 
2. SSL Report: pildyk.lt
3. We get the error with MR6 but not with v21.3

• We've raised it with Support, we'll let you know their advice when it's available.

Thank you?

Flood?+?

Version 21.6.7.351

Hope this issue is resolved soon.

[Berny]

@BigHotStud

In the meantime please see →  How to remove the certificate warning messages

 

[Flood and Flood's wife]

7 hours ago, BigHotStud said:

Version 21.6.7.351

Hope this issue is resolved soon.

Hello @BigHotStud, 

You're most welcome!

Thank you for posting back & the information!

We're delighted to see you've solved the issue?‍♂️, well done, good work?

Edited July 26, 2022 by Flood and Flood's wife

[BigHotStud]

7 hours ago, Flood and Flood's wife said:

Hello @BigHotStud, 

You're most welcome!

Thank you for posting back & the information!

We're delighted to see you've solved the issue?‍♂️, well done, good work?

So, it was a bug with Kaspersky then?

[Flood and Flood's wife]

You solved your topic @BigHotStud, you tell us? 

We were going to wait for an answer from the Kaspersky experts, just like we advised in our first reply. 

Thank you?

Flood?+?

Edited July 27, 2022 by Flood and Flood's wife

[BigHotStud]

On 7/27/2022 at 8:39 AM, Flood and Flood's wife said:

You solved your topic @BigHotStud, you tell us? 

We were going to wait for an answer from the Kaspersky experts, just like we advised in our first reply. 

Thank you?

Flood?+?

..I didn't.

I said I hoped this issue would be fixed soon: "Hope this issue is resolved soon".

Edited July 29, 2022 by BigHotStud
Spelling

[Flood and Flood's wife]

Yes, well, one of the mysteries of the Forum @BigHotStud, the topic solved status has vanished.... ?

Anyway, the Kaspersky experts have created a bug for the issue...

When there's an update, we will share it here in your topic. 

Thank you?

Flood?+?

[Berny]

The quote "Hope this issue is resolved soon." is not "This issue is resolved" ,
the [solved status] from the Topic has been withdrawn.

[Flood and Flood's wife]

On 7/26/2022 at 7:47 PM, BigHotStud said:

Kaspersky blocking a seemingly normal website, pildyk.lt, error = "One of certificate files has incorrect extension".

Hello @BigHotStud,

• Kaspersky have advised: "This bug issue may be fixed in the next version of the product."

?As a workaround, use: How to remove the certificate warning messages by adding the website to the exclusions list in Kaspersky Basic, Standard, Plus. 

Note: According to support, the documentation applies to MR6 FREE as well. 

• We've tested the workaround with Kaspersky PLUS MR6, it's working fine. 

Any problems, please let us know? 

Thank you?

Flood?+?

Edited August 2, 2022 by Flood and Flood's wife

[Flood and Flood's wife]

On 7/27/2022 at 12:23 AM, BigHotStud said:

Version 21.6.7.351 || Hope this issue is resolved soon.

Hello @BigHotStud, 

Advice from Kaspersky experts: "fixed in available MR7 version".

1. Please check if the issue persists with MR7 = 21.7.7.393? 

Thank you?
Flood?+?

[Flood and Flood's wife]

Hello @BigHotStud, 

FYI: We've asked Kaspersky to close the case as there's been no response from you in the last 41 days. 

Thank you?
Flood?+?