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I got HEUR:Exploit.Multi.Desert.gen from Kaspersky but I tried to clean it by Kaspersky but it doesn't work.


Go to solution Solved by Berny,

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Posted

I was surfing the web and accessing the Internet normally when suddenly I received a notification that there was a trojan in my computer by Kaspersky. I've tried running a quick scan and a full scan, but it doesn't seem to be doing very well. It still shows up when I use a web browser and log in to my personal account.

One of the notifications below

---

Event: Malicious object detected
User: HUUPHUC\meoud
User type: Initiator
Application name: msedge.exe
Application path: C:\Program Files (x86)\Microsoft\Edge\Application
Component: Safe Browsing
Result description: Detected
Type: Trojan
Name: HEUR:Exploit.Multi.Desert.gen
Precision: Heuristic Analysis
Threat level: High
Object type: File
Object path: https://sdk.iad-06.braze.com/api/v3/data
MD5 of an object: F7C86BF2A8B02E5A77016F9A02CD1A1F
Reason: Expert analysis
Databases release date: Today, 7/23/2023 8:16:00 AM

----Trojan

You can see the image below

Please help me fix this problem and give me a solution.

Hanh

  • Solution
Posted

@hanhhuung Welcome.

Please download and run AdwCleaner (*) as ADMIN.
 
1)  ⚠️ Don’t fix eventual detections
2) Please attach the TXT Log in your next post

(*) No installation required.
  • Like 1
Posted

Thanks, let me try this and I'll let you know.

Posted

image.thumb.png.17540eb278b292d1f929ae8158cb75e8.png

Seems like it deleted something in Registry. Any other things I need to do?

Posted

I guess You just visited some site with some malicious code, and Your K. blocked it... so no infections got Your system.

  • Like 2
  • 1 month later...
Posted

Hello, I got the same problem... I tried the steps before and sometimes when I'm browsing, kaspersky pop-ups with the same issue. 

How can I solve?

 

Thanks

Posted

@rjgc: do You always get the K. detection in the same site only when opening the browser? it's “usual” to get from time to time some detection when surfing depending on the sites You visit, of course... a different story if You get the warnings always once You open the browser.

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