Every time there is an error jump up when I try to log into ANY website

 

kpm-agent-product-action:?action=DoNothing;isStartupAction=1.

 I use MacOS 14.0 (23A344) , Kaspersky premium 

 

what should I do? thanks 

Hello,
Follow these steps:
Open the Terminal (/Applications/Utilities/Terminal) and run (copy\paste, then click Enter):

pkill kpm
rm -rf ~/Library/Containers/*kpm*
rm -rf ~/Library/Group\ Containers/*kpm*
launchctl remove com.kaspersky.kpm.bl.resolver

Connect KPM with MyKaspersky  again. Check problem.
Thanks.

hi, after I type 

 

pkill kpm
rm -rf ~/Library/Containers/*kpm*
rm -rf ~/Library/Group\ Containers/*kpm*
launchctl remove com.kaspersky.kpm.bl.resolver 

 

and I restart my Mac, it works ? thanks 

 

how come this issue would ever happen by the way? thanks

 

Edited October 11, 20233 yr by Sasha666

Hello,

Ok, thanks for info. We analyze the causes of the problem.

Hello. I have a similar issue with URL ksec.//openFromLoginitem. If you have a solution. Thanks.

1 minute ago, Mp974 said:

Hello. I have a similar issue with URL ksec.//openFromLoginitem. If you have a solution. Thanks.

Hello,
Follow these steps:
Open the Terminal (/Applications/Utilities/Terminal) and run (copy\paste, then click Enter):

pkill ksec
rm -rf ~/Library/Containers/*ksec*
rm -rf ~/Library/Group\ Containers/*ksec*
launchctl remove com.kaspersky.ksec.bl.resolver

Connect KSeC with MyKaspersky  again. Check problem.
Thanks.

pkill kpm
rm -rf ~/Library/Containers/*kpm*
rm -rf ~/Library/Group\ Containers/*kpm*
launchctl remove com.kaspersky.kpm.bl.resolver

I did this on Mac 15 but it still didn't work

 

i want to install kaspersky safe kids

please help me 

Edited October 13, 20242 yr by gomnam1

Hello,

KSK for Mac doesn't officially support macOS 15: https://support.kaspersky.com/KSK/Mac1.0MR9/en-US/97449_1.htm

I had this problem on Mac 14 and I could not solve it

please help me 
i have this problem after mac 14 released . please help me .

1 hour ago, gomnam1 said:

I had this problem on Mac 14 and I could not solve it

please help me 
i have this problem after mac 14 released . please help me .

Please contact with our support team:

https://support.kaspersky.com/b2c/#contacts

 

i contact but you dont any answer for me

Please write INC number.

В 28.12.2023 в 15:14, Danila T. сказал:

Hello,
Follow these steps:
Open the Terminal (/Applications/Utilities/Terminal) and run (copy\paste, then click Enter):

pkill ksec
rm -rf ~/Library/Containers/*ksec*
rm -rf ~/Library/Group\ Containers/*ksec*
launchctl remove com.kaspersky.ksec.bl.resolver

Connect KSeC with MyKaspersky  again. Check problem.
Thanks.

Thank you very much!