Bing not supported in URL advisor?

[brambedkar59]

Updated to Version 2.12.49.0 from link Kaspersky Protection - Chrome Web Store sent by @Mikhail Shakhov

I was trying it out and it does solve the original issue of no pop-up appearing but now the pop-up appears when I hover the mouse, but it says, "Unknown Website" even though on Google it shows "Safe" for the exact same url. Idk what is going on here.

[brambedkar59]

I created a new Ticket INC000017251945 as previous one was closed.

(Can't edit previous post)

[Mikhail Shakhov]

On 2/3/2025 at 11:07 AM, brambedkar59 said:

I created a new Ticket INC000017251945 as previous one was closed.

(Can't edit previous post)

Hello,

new bug was created: Bug 8309802: [SUPPORT]URL-advisor shows grey iсons in Bing

I will keep you informed. 

Thank you. 

[brambedkar59]

Bug seems to be fixed. I have moved to Win 10 IoT LTSC 21H2 since I last posted, so I am not sure if this was a Win 11 specific bug.

Thank you.

Edited February 26 by brambedkar59

[Mikhail Shakhov]

On 2/26/2025 at 12:11 PM, brambedkar59 said:

Bug seems to be fixed. I have moved to Win 10 IoT LTSC 21H2 since I last posted, so I am not sure if this was a Win 11 specific bug.

Thank you.

Hello,

yes, this Bug 8309802: [SUPPORT]URL-advisor shows grey iсons in Bing has been fixed.

Thank you. 

[Vitalik93]

I'm still this issue with Kaspersky Standart 21.20.8.505 and Edge 135.0.3179.98. No icons in Bing search.

[Flood and Flood's wife]

53 minutes ago, Vitalik93 said:

I'm still having this issue with Kaspersky Standard 21.20.8.505 and Edge 135.0.3179.98.

1. No icons in Bing search.

Hello @Vitalik93, 

Welcome again!

1. Same, let's see IF @Mikhail Shakhov has any current information - while waiting for his response - please *log* a case with Kaspersky; data may be required:  https://support.kaspersky.com/b2c#contacts - select either Email or Chat, then fill in the template as shown at the end of our reply; include a *detailed history*; Support may request logs captured while the problem is replicated & other data; they will guide you. 
   *Also* -> IF using Chat - *before* ending the chat -> ask the operator to email (you) a copy of the chat transcript - otherwise (you'll) have no record of the chat*    

*For comparison - same search done in Google browser, Google Search - URL/KSN icons everywhere*

Thank you🙏
Flood🐳+🐋

Edited April 25 by Flood and Flood's wife
Added comparison image: Google browser, Google search; URL/KSN icons populate normally

[Mikhail Shakhov]

Hello,

it works for me on Version 135.0.3179.98 (Official build) (64-bit) and Kaspersky Protection plugin version: 

2.12.120.1

Please make sure, that the following Bing setting: 

"Open links in new tab"

is disabled(see attached screenshot).

Thank you. 

P.S. If it still does not work, please create a request to technical support. 

 

[Vitalik93]

В 01.05.2025 в 20:29, Mikhail Shakhov сказал:

Hello,

it works for me on Version 135.0.3179.98 (Official build) (64-bit) and Kaspersky Protection plugin version: 

2.12.120.1

Please make sure, that the following Bing setting: 

"Open links in new tab"

is disabled(see attached screenshot).

Thank you. 

P.S. If it still does not work, please create a request to technical support. 

 

I'm using this feature for years in both Google and Bing so I'm not going to turn it off. Why Kaspersky can't show those icons in Bing even when it enabled? Also I have broken icons today in Google.