after last update with Ai Sites start struggle to load.

[pingburner]

After last update with Ai Sites start struggle to load. I mean now there need hit F5 button sometimes it helps sometimes not. Also, it happens with pages that hosted within my home network i host http:/ page with SQL engine on backend on my phone and access to it via Wi-Fi and it struggle to open (first open work then it stuck and i have to close and reopen browser (Edge used for not secured traffic and Firefox used via internet security app) or kill Kaspersky app to continue using it. Before app update my home-network page works seamlessly.
PS: I would just leave feedback but i cannot find how do that in Kaspersky Premium app.

[harlan4096]

Welcome to Kaspersky Community.

 

Please provide version of K. product and operating system installed.

 

Are You getting the issues on PC and/or mobile device?

 

Are You getting any warning when trying to load? Please attach captures.

[Flood and Flood's wife]

4 hours ago, pingburner said:

After last update with Ai Sites start struggle to load. I mean now there need hit F5 button sometimes it helps sometimes not. Also, it happens with pages that hosted within my home network i host http:/ page with SQL engine on backend on my phone and access to it via Wi-Fi and it struggle to open (first open work then it stuck and i have to close and reopen browser (Edge used for not secured traffic and Firefox used via internet security app) or kill Kaspersky app to continue using it. Before app update my home-network page works seamlessly.
PS: I would just leave feedback but i cannot find how do that in Kaspersky Premium app.

Hello @pingburner, 

Welcome!

We're also noticing similar issues. 

*Feedback* can be left directly from within the browser, as shown is the following image,

 

 

however we'd encourage (you) to log the issue/s with Kaspersky Customer Service - https://support.kaspersky.com/b2c#contacts, on the support page select Email, then fill in the template as shown. Please provide a detailed history & IF a video OR images will help describe the issues please include those too. Note - do not use the AI/Bot to submit the case:

Thank you🙏
Flood🐳+🐋

Edited February 19 by Flood and Flood's wife
added template

[FPSchmitz]

Yep, same problema here, some websites taking long times to load or the images take long to load as well.

Kaspersky Premium version, using on my pc.

Edited March 8 by FPSchmitz
Add information.