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Mark X Williams replied to Mark X Williams's topic in Kaspersky Password ManagerI’ve just loaded the Password Manager to my desktop. I added the PM extension to Chrome, and it seems to work fine there. But when I launch a protected browser from Chrome, PM doesn’t work in the protected browser. I checked the extensions in the protected browser and there is none for PM. Anyone know how to add PM to the protected browser? -
SoroQ-PL replied to SoroQ-PL's topic in Kaspersky Safe KidsThanks for Your quick reply. sys-req confirmed - CPU Pentium N5000, 4GB RAM, Windows 10 Home, .NET 4.8, Windows Installer v5.0, internet >50Mbps, local WiFi on laptop 144/72Mbps 3. 4. done a few times. Last time before posting here. KSK version 1.0.5.6390(f) If there is just Kaspersky AV free - then it works great. When I install fresh KSK it just not working again.restested many times - still not working reported simultaneously with Kaspersky TechhSupportSince logged here I also logged in khanacademy. And it’s still loading after loging, no desktop, no user info. No option to log off. I can only clear browser data if i want to try to login again. Even closing browser do not help - if i want to try again i have to clear browser data. While trying to log on different computer, without KSK, it works good. I attach printscreen of it. -
jomaise replied to jomaise's topic in Für PrivatanwenderHallo, erst mal wünsche ich ein gutes neues Jahr, vielen Dank für die prompte Bereitschaft zur Hilfe. Scan hat dieses Ergebnis geliefert: # ------------------------------- # Malwarebytes AdwCleaner 8.0.1.0 # ------------------------------- # Build: 12-17-2019 # Database: 2020-01-02.2 (Cloud) # Support: https://www.malwarebytes.com/support # # ------------------------------- # Mode: Scan # ------------------------------- # Start: 01-03-2020 # Duration: 00:00:16 # OS: Windows 10 Home # Scanned: 34757 # Detected: 33 ***** [ Services ] ***** No malicious services found. ***** [ Folders ] ***** No malicious folders found. ***** [ Files ] ***** PUP.Optional.Booking C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Booking.com.lnk PUP.Optional.Chip C:\Users\jomai\Desktop\..\Downloads\AOMEI BACKUPPER - CHIP-INSTALLER.EXE PUP.Optional.Chip C:\Users\jomai\Desktop\..\Downloads\MYPHONEEXPLORER - CHIP-INSTALLER.EXE PUP.Optional.WiperSoft C:\Users\jomai\Downloads\WIPERSOFT-INSTALLER.EXE ***** [ DLL ] ***** No malicious DLLs found. ***** [ WMI ] ***** No malicious WMI found. ***** [ Shortcuts ] ***** No malicious shortcuts found. ***** [ Tasks ] ***** No malicious tasks found. ***** [ Registry ] ***** No malicious registry entries found. ***** [ Chromium (and derivatives) ] ***** No malicious Chromium entries found. ***** [ Chromium URLs ] ***** No malicious Chromium URLs found. ***** [ Firefox (and derivatives) ] ***** No malicious Firefox entries found. ***** [ Firefox URLs ] ***** No malicious Firefox URLs found. ***** [ Preinstalled Software ] ***** Preinstalled.HPAudioSwitch Folder C:\Program Files (x86)\HP\HPAUDIOSWITCH Preinstalled.HPAudioSwitch Registry HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\ Preinstalled.HPAudioSwitch Registry HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\HPAudioSwitch Preinstalled.HPAudioSwitch Task C:\Windows\System32\Tasks\HPAUDIOSWITCH Preinstalled.HPJumpStartApps Folder C:\Program Files (x86)\HP\HP JUMPSTART APPS Preinstalled.HPJumpStartApps Registry HKLM\Software\Wow6432Node\\Microsoft\Windows\CurrentVersion\Uninstall\HP JumpStart Apps Preinstalled.HPJumpStartBridge Folder C:\Program Files (x86)\HP\HP JUMPSTART BRIDGE Preinstalled.HPJumpStartBridge Registry HKLM\Software\Wow6432Node\\Microsoft\Windows\CurrentVersion\Uninstall\ Preinstalled.HPJumpStartLaunch Folder C:\Program Files (x86)\HP\HP JUMPSTART LAUNCH Preinstalled.HPJumpStartLaunch Registry HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\ Preinstalled.HPJumpStartLaunch Registry HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\HPJumpStartLaunch Preinstalled.HPJumpStartLaunch Task C:\Windows\System32\Tasks\HPJUMPSTARTLAUNCH Preinstalled.HPRegistrationService Folder C:\Program Files (x86)\HP\HP REGISTRATION SERVICE Preinstalled.HPRegistrationService Folder C:\ProgramData\HP\HP REGISTRATION SERVICE Preinstalled.HPSupportAssistant Folder C:\HP\SUPPORT Preinstalled.HPSupportAssistant Folder C:\Program Files (x86)\HEWLETT-PACKARD\HP SUPPORT FRAMEWORK Preinstalled.HPSupportAssistant Folder C:\Program Files (x86)\HEWLETT-PACKARD\HP SUPPORT SOLUTIONS Preinstalled.HPSupportAssistant Folder C:\Users\jomai\AppData\Roaming\HEWLETT-PACKARD\HP SUPPORT FRAMEWORK Preinstalled.HPSupportAssistant Registry HKLM\Software\Wow6432Node\\Microsoft\Windows\CurrentVersion\Uninstall\ Preinstalled.HPSureConnect Folder C:\Program Files (x86)\HP INC\HP SURE CONNECT Preinstalled.HPSureConnect Folder C:\Program Files\HPCOMMRECOVERY Preinstalled.HPSureConnect Registry HKLM\Software\Wow6432Node\\Microsoft\Windows\CurrentVersion\Uninstall\ Preinstalled.HPTouchpointAnalyticsClient Folder C:\ProgramData\HP\HP TOUCHPOINT ANALYTICS CLIENT Preinstalled.HPTouchpointAnalyticsClient Registry HKLM\Software\Microsoft\Windows\CurrentVersion\Uninstall\ Preinstalled.WildTangentGamesBundle Folder C:\Program Files (x86)\WILDTANGENT GAMES Preinstalled.WildTangentGamesBundle Registry HKLM\Software\Wow6432Node\\Microsoft\Windows\CurrentVersion\Uninstall\WildTangent wildgames Master Uninstall Preinstalled.WildTangentGamesBundle Registry HKLM\Software\Wow6432Node\\Microsoft\Windows\CurrentVersion\Uninstall\WildTangentGameProvider-hp-freegames Preinstalled.WildTangentGamesBundle Registry HKLM\Software\Wow6432Node\\Microsoft\Windows\CurrentVersion\Uninstall\WildTangentGameProvider-hp-genres Preinstalled.WildTangentGamesBundle Registry HKLM\Software\Wow6432Node\\Microsoft\Windows\CurrentVersion\Uninstall\WildTangentGameProvider-hp-main ########## EOF - C:\AdwCleaner\Logs\AdwCleaner[S00].txt ########## -
Hello @kandi8000, Thank you for the quick response and information👏 Devices in my network, note: not all of this documentation will be helpful, because it’s written for the KSC premium/subscription product.@Igor Kurzin, Please engage, the Devices in my network alert issue has been raised before by other Kaspersky users of KSCF, also, new issue: 404, page not found in 21.2.16.590 Thank you🙏 Flood🐳+🐋 -
Hello @kandi8000, Thank you for the quick response and images👏 Which KSCF version & patch is installed: 21.1.15.500c or 21.2.16.590? Thank you🙏 Flood🐳+🐋 Resource: Devices in my network, note: not all of this documentation is will be helpful, because it’s written for the KSC premium/subscription product.
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asdfat replied to asdfat's topic in Kaspersky Total SecurityHello @Schulte, thank you for the quick reply. I couldn’t find where can I check which version of the KIS I’m using, but I did the Restoration of the aplications settings and everything started working normaly again. Thank you for your support.^^ -
Luminous replied to Luminous's topic in Kaspersky Password ManagerAs title says. KPM does not launch at all on Microsoft Edge 44.18362.449.0 -
ejt3 replied to ejt3's topic in Kaspersky Total SecurityThank you for the quick reply. I don’t use Safe Kids. With Parental Control it is easy enough to just keep a whitelist of domains. The really important feature is its ability to forbid use of specific applications. Among other things this prevents my child from perusing bookmarks and web history. I simply designate a browser for him and block the others. It means I can set him loose on my Steam account without worrying that he will play games that have microtransactions or open chat. I am baffled that this functionality has somehow been restored, because I see no sign of it in the patch notes and yesterday it was gone. I’m reluctant to contact Technical Support on this, because if it’s a mistake I don’t want it fixed. -
Piyush55 replied to Piyush55's topic in Kaspersky Total SecurityHello, Thankyou for quick reply. I tried the trial version of tdsskiller .I don't have purchased product currently. -
I remember a K. developer commented in the community that will back... anyway I never run full scans, I would dare to say that they are not necessary… I ran scheduled (everyday) Quick Scans, with some system folders added to the scope (where malware usually attack the system → C:\ProgramData\ C:\Users\), that would be more than enough… all the not scanned folders in the device are covered by FileAV resident protection in case You access to them, so I consider a waste of time and resources to run a full scan… Added: a small tweak to change in Full Scan settings: -
EYES CUBE replied to EYES CUBE's topic in Kaspersky Total SecurityHi There, Just a quick query: my Kaspersky Applock locks all the apps EXCEPT for google pay. I tried restarting the phone. No luck. Please help. -
Hello @GnosticSpirit, Well done👏 You were too quick for us, as we were replying you were “getting the job done” Thanks for your well written, humorous essay, it made us 😄 Thank you🙏 Flood🐳+🐋
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Kupo replied to Kupo's topic in Kaspersky Security CloudThanks for the clear explanation. What should anyone using the free version do when they receive such notifications? Since it’s not exactly false. I did a quick online search with my login id and found no obvious impersonation or malicious use yet. Let me know if I should ask somewhere else. (would be nice if you can point out one or two useful links). -
Hello @Ignatius_Reilly, Re “what tells Kaspersky that the PC is “in use”? mouse or keyboard inputs, simply being logged in?”, none of those are logged by KSK Device use time, however, to assist, we do need to see the data please. Please upload the Summary Report to any cloud service & post the link please? Thank you🙏 Flood🐳
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Ignatius_Reilly replied to Ignatius_Reilly's topic in Kaspersky Safe KidsGenerally speaking what tells Kaspersky that the PC is “in use”? mouse or keyboard inputs, simply being logged in, or something else? Thanks -
Hello @Chuc.Cao, Thank you for your quick response & information👌 We’ve tested based on your 12yr old child profile; we cannot replicate the issue. The 12yr old default KSK profile is shown in the images 1 - 4, with an additional Youtube Allow exclusion, image 5 is what the child sees, image 6 - result: Youtube, image 7, delete profile confirmation screen - referred to further on: ❔ Has Youtube ever worked? ❔ How long has KSK been installed? ❔ Is KSK subscription or free version? Please do the following: Confirm KSK Computer requirements ? Remove KSK - follow the documentation carefully In your MyKaspersky account, delete both children’s profiles - image 7 above Reboot, shutdown computer using Shutdown, not Restart, power computer on, login Download & install a new KSK installer - follow the documentation carefully Configure KSK - follow the documentation carefully Retest Youtube access? Please let us know the outcome? Thank you🙏 Flood🐳🐋
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Hello @Chuc.Cao, Thank you for your quick response, information & image👌 How old is your child please? Please post back? Thank you🙏 Flood🐳🐋
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DrMeysam replied to DrMeysam's topic in Kaspersky Total SecurityI'm a gamer. Ubisoft has developed “BattlEye” software to counter cheaters and hackers in its games.”BattlEye” recognizes part of Kaspersky Total Security software(klhkum.dll) as cheat software and does not allow games to run. Please make any necessary corrections or help with troubleshooting. 12:24:37: Starting BattlEye Service... 12:24:41: Launching game... 12:24:52: Note: File blocks can be ignored if they don't cause problems with the game. 12:24:52: [INFO] Blocked loading of file: "C:\Windows\System32\klhkum.dll". 12:24:52: [INFO] Blocked loading of file: "C:\Windows\System32\klhkum.dll". 12:24:52: Failed to launch game. -
Mine not updating, downloaded update and also created new file (i delete renamed file) and rename newest created file. This works. I use this method, but there working only blocking ads, secure keyboard input not working, kaspersky password manager extension with browser not working for now. -
Your Topic has been moved from the KPM to the KTS Section. Also can you please provide more details : Should we understand you get these repeating Pop-Ups only when you launch Firefox ? -
grsslc replied to grsslc's topic in Kaspersky VPNThanks for the quick answer. I found the window… although the screen looks different in the new version. I’ve added the exclusion… but it does not work. If Secure Connection is on, it seems to apply also to the site included in the list. I just tried now.. Does it automatically included all subfolders of the listed site? I also wonder if this function works inversely. That is, Secure Connection needs to be off, and this list will turn it on selectively. -
Hello @JoeBlow, You’re welcome! As @harlan4096 advised earlier, use permit or deny exclusions, otherwise, wait for Kaspersky to remove the feature, which, imo, will be another bad move. Thank you🙏 Flood🐳 Resources: Secure Data Input How to configure the display of the On-Screen Keyboard icon
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Guest posted a topic in Kaspersky Internet SecurityEvery time I go to log into a web site that has a username/password I get a pop up from Kapersky that says “Kapersky...Security keyboard input is enabled”...is there anyway to disable that? I do not want pop up. https://imgur.com/a/7mDd0NJ -
Guest replied to a post in a topic in Kaspersky Endpoint Security for BusinessHello, I try to update my clients on ksc from kes 11.1 to 11.2. On most clients I get two errors messages and update failed (translated from french) : Error 1 : Patch installation error, file C:\ProgramData\Kaspersky Lab\KES\Patches\kes11\kes11_2\aes256\fr\kes_win.msi not found Error 2 : File use error, task launch not possible. How can I solve these errors ? System on clients is Windows 10 64bits 1909. Thanks by advance.
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TTOZ replied to MDT's topic in Kaspersky Internet SecurityHi, I am having the same issue.. I did try the log non critical option, and it’s just too large.. Kaspersky said “one cloud objects were skipped”.. to find that ONE in such a massive report is impossible.. I already tried for half an hour and can’t do it. I would just like to know why this is happening and how to scan that object. I do not have one drive installed, i.e, with my new laptop, i uninstalled it. It’s an Aorus X5 V8 which came with very little junkware and no other malware protection like most laptops do.. in other words I was able to install kaspersky total security as the first and only AV suite on the machine… So I have no idea what could possibly be in the cloud that kaspersky can’t scan. I did have express VPN open at the time so I closed that and re scanned, and again, the same message about one file being skipped. Any ideas? 20.0.14.1085 is the version of Kaspersky Total Latest threat definitions. I have all default settings as the program was installed.. I haven’t mucked about with anything. The first time I performed a scan one week ago, after initial installation and threat database update, there was no such “cloud” message after scan. I have chrome installed as well as the new edge. I do not use kaspersky safe money (I will make another topic as to why, i’d love to use it, but the keyboard is broken here so I can’t use it). I am trying to think of anything I may have touched but really it was just a plain jane default install that followed all the recommended suggestions.