JPEKaspersky
-
Posts
328 -
Joined
Posts posted by JPEKaspersky
-
-
Hello everybody.
The launch of the new MR3 (21.3.10.391) was announced at the German forum.
Will there be a Portuguese version of Portugal, because I don't use another language (I'm using the translator)?
-
Hello @JPEKaspersky,
Thank you for posting back & the images👌
We’re delighted the issue is resolved🤸
Thank you🙏
Flood🐳+🐋
Thanks @Flood and Flood's wife for your interest and for you be always being so helpful.👍
Greetings🙏
JP
-
Hello @JPEKaspersky,
Welcome back!
Post full screen images please of:
- The option you’re select to "eliminate traces of activity"?
- The alert "confirm the desired action" ?
Thank you🙏
Flood🐳+🐋
Hello @Flood and Flood's wife
It seems that the message has reappeared.
I did a later cleaning and the message did not appear again.
It seems a punctual fact.
-
Hello
I use the KIS version 21.2.16.590 (b).
From one moment to the next when I perform "eliminate traces of activity", the message "confirm the desired action" disappeared.
Is it a bug or is it normal?
Thanks for any clarification
-
A distributed database is not a connected file system. It incorporates transaction processing, but it is not synonymous with a transaction processing system.
Thank you for the explanation @nihitthakkar
-
Thank you very much @Flood and Flood's wife
The time difference is also right with you.
I get more rested, I thought it was something on my side.
Many grettings
A good day for you and thanks again for your precious help.
-
Someone knows to tell me what is the last hour of distribution of the database.
Mine is at 7:23 AM (GMT, Portugal time), so it's been over 12 hours.
Thank you for the kindness.
-
Hello @Flood and Flood's wife .
Your three snapshots are exactly the same as mine except that they occurred at a different time, I just checked and an update was performed at 16:36 in my desktop.
My situation is the same as yours.
Thank you for your clarification.
-
Good evening.
On the reliability monitor, a Kaspersky update called:
"Windows Installer installed an update. Product name: Kaspersky Internet Security. Product version: 21.2.16.590. Product language: 2070. Manufacturer: Kaspersky. Update name: antipatch drivers. Successful installation or error status: 0. "
What is this concretely?
Thank you very much for any clarification.
-
Thanks @wgcuser for information
Version 21.1.15.500 (patch c) corresponds to the KIS 2021 MR1 that I have installed on my desktop (i’m in EU).
Greetings
-
Thank you one more time @andrew75 👍
You were very helpful in clarifying my questions.👏
Cordial greetings to you and all members of the community.🙏
JPE
-
Thank you for the information @andrew75
Will the KIS 2021MR1 be supported until the MR2 comes in Portuguese (pt-pt)?
-
Thanks @andrew75 , but I don't speak english (when I come here to the community I always use the translator), so I can't download the installer, because it's in other languages.
So, I add another question to my initial question:
When does the installer come out for Portuguese from Portugal (pt-pt)?
-
I noticed on the website:
"https://www.kaspersky.com/downloads/thank-you/internet-security#download" , that the KIS 2021 MR2, is already available (not yet in my language).
I have the following doubt:
The update to the new KIS 2021 (MR2) is done automatically from KIS 2021 MR1 or i will have to download the standalone installer/setup from the Kaspersky website or under "My Kaspersky >> downloads".
Thank you very much for any clarification provided.
JPE
-
A computer technician friend gave me the answer:
Kaspersky sometimes updates its components to fix vulnerabilities or other components without having to update to a new patch.
Thanks anyway to everyone and sorry for the inconvenience.🙏👍
-
Good Day
I already have patch (c) for a few days.
However today I received an update of the database of 1.29 Mb.
I restarted the desktop and noticed that in the reliability history Kaspersky had been updated and reconfigured.
Does anyone know what happened?
Following is an image of the event:
-
Thank you very much @richbuff 🙏
Many greetings to you too.🙏 -
Good afternoon everyone.
For reasons beyond my control (personal and family) I will be absent for a long time (illness).
As I don't have a mobile internet, I decided to close the case with technical support.
I apologize immensely for the inconvenience caused by this situation.
Greetings.
-
Hi @FLOOD
I opened “My Kaspersky” again to see the order number and this is the number INC000011950365. The status has already changed to the normal situation however: "Waiting for response from technical support". Grettings, 👍JP
Hello @JPEKaspersky,
- Very good, "Waiting for response from technical support" is normal, the Kaspersky Technical Support Team will respond in due course, normally within 24hrs to 5 days.
- They may ask for a new GSI & Windows Logs, & they may also ask for Traces, if so, they will guide you with the steps to collect the Traces.
- Please share the advice the Kaspersky Support Team give, with the Community, when it’s available?
Thank you🙏
Flood+1🐳
Disclaimer, we have no association with Kaspersky.
OK, @FLOOD 👍
A nice weekend to you and all community 🙏
JP
-
Hi @FLOOD
I opened “My Kaspersky” again to see the order number and this is the number INC000011950365.
The status has already changed to the normal situation however:
"Waiting for response from technical support".
Grettings👍
JP
-
Hello @FLOOD , again.
I have already made the order unfortunately the request to the technical support was "Waiting for the order to be processed".
It is no longer the first time that I open a ticket and you are in this situation.
-
-
Hello @FLOOD
Attached is the text report of the file anti-virus.
I checked some files, most are no longer in the folders, others like:
C: \ Program Files (x86\Microsoft\EdgeUpdate\1.3.135.29\ MicrosoftEdgeUpdateSetup.exe is 1778Kb and C:\Windows\Installer\ 40628.msi has 88 Mb.
In the Appdata\Roaming\Microsoft path all files have 1 Kb and those that appear in the report are no longer there.
This is the feedback I can give you.
JP
-
Good morning to everyone.
I have the following doubt:
Regarding files anti-virus, it indicates certain unprocessed files.
The files anti-virus report indicates its size as a reason.
How is this possible with me having the maximum file anti-virus settings, scanning all files?
New MR3 (21.3.10.391) em portuguese of Portugal
in Kaspersky Internet Security
Posted
Thanks @Flood and Flood's wife
I apologize immensely for the inconvenience.
My sincere apologies and thanks for the information.
My greetings