[Very rare database updates.]

Hello @Flood and Flood's wife .

 

Thanks for your confirmation reply.🙏

[Very rare database updates.]

Hello, Good Day.

 

After an atypical Sunday with regular updates, today we're back to the same thing, ie no database updates for more than 10 hours.

 

 

[Very rare database updates.]

Hello @JPEKaspersky, 

You’re most welcome!

We’ve had another update

 

Thank you🙏, 

Flood🐳+🐋

 

Hello @Flood and Flood's wife  how are you?

Confirmed on my part too. 👍

 

 

 

Grettings.🙏

 

JPE

[Very rare database updates.]

Thanks @Flood and Flood's wife  for your answers.

I now have the following information as per the image:

 

Let's see how the day goes.

 

Best regards.🙏

[Very rare database updates.]

Hello @Flood and Flood's wife 

 

Thank you for your feedback.👍🙏

 

You are in the same situation as me.

 

JPE

[Very rare database updates.]

Goodnight.

For several days I have noticed that the database update takes more than 10 hours to update.

Today is another one of those days, as the image documents in my schedule (CET-1), it's 8:00 PM and the last time of distribution of the database was at 9:01 AM (with so many threats that the world currently lives ).

 

 

 

Anyone else in the same situation as me?

[Initial Impressions of MR5. Few things...]

@JPEKasperskyPlease see pinned Topic ;

Link

 

Sorry @Berny , i switched you to @Flood and Flood's wife .😊

Thank you so much for your answer @Berny 👍

I'm clear.👏

 

Best regards🙏

[Initial Impressions of MR5. Few things...]

@JPEKasperskyPlease see pinned Topic ;

Link

 

Thank you very much @Flood and Flood's wife .

My question is answered.👍

Greetings🙏

[Initial Impressions of MR5. Few things...]

@Flood and Flood's wife  I have an active KIS license, will it work for “Kaspersky Standard” later?

[Initial Impressions of MR5. Few things...]

I hope this new version of Kaspersky Standard also has the installer (setup.exe) available for those who can only buy from a retail store, otherwise I can't continue with Kaspersky after ten years in a row.

Hello @JPEKaspersky, 

Welcome back!

Do not worry☺ !

If you purchased a box or an activation card.

Thank you🙏, 

Flood🐳+🐋

Thanks @Flood and Flood's wife  for your clarification and explanation link provided.

I will wait until my country is covered.

You are always so cordial.

[Initial Impressions of MR5. Few things...]

I hope this new version of Kaspersky Standard also has the installer (setup.exe) available for those who can only buy from a retail store, otherwise I can't continue with Kaspersky after ten years in a row.

[Again the database has not updated for more than 14 hours.]

Hello community.

 

...And again it hasn't updated the database for 11 hours.

 

 

That's a long time for a case that experts said was solved.

 

Finally updated.

 

 

 

Thanks.

 

Best regards

[Again the database has not updated for more than 14 hours.]

Hello community.

 

...And again it hasn't updated the database for 11 hours.

 

 

That's a long time for a case that experts said was solved.

[Again the database has not updated for more than 14 hours.]

Hello @Flood and Flood's wife, hello @JPEKaspersky,

no, nothing has been fixed.
The setting was only relocated, I also searched for it for a long time.

'Settings->Interface->Notification settings->Database Updates'.
If I remember correctly, I enabled these two options because they are important to me:

 

 

Hello @Schulte  and @Flood and Flood's wife 

@Schulte  , I can confirm that in the section on database information, I don't have those two options checked.

 

Hence the difference in how your reports and mine are displayed.

 

It is perfectly understandable.👍

 

JPE

[Again the database has not updated for more than 14 hours.]

Hello, Good Night @Schulte  and Good Morning @Flood and Flood's wife 

Confirmed on time (CEST-1)

Thanks again for your help.

@Flood and Flood's wife I also don't have the update data as fine-grained as @Schulte 

 

Best Regards.

JPE

[Again the database has not updated for more than 14 hours.]

Hi @JPEKaspersky,

there are also updates that do not change the displayed release date.
I just received updates that were released just a few minutes ago.

But the date remains at 10:53 CET (UTC+1).

 

 

 

Thanks @Schulte  for your answer and for always being available!

 

It matches my situation (I also got a 392Kb update before asking this question).

 

JPE

[Again the database has not updated for more than 14 hours.]

Good Night everybody.

 

Once again it seems that Kaspersky does not live up to what it said:

 

"The last response Kaspersky experts gave, 21st, December, 2021:

quote

“The issue of lengthy delays in the database distribution has been fixed.”

end-quote"

 

It has taken more than 10 hours to update the database.

 

 

Best regards.

 

JPE

[Again the database has not updated for more than 14 hours.]

Good night @Schulte 

Received: New database at  26.01.2022, 22:32 CET - 1👍

Thanks for all the answers.👋

Good rest @Schulte  for us europeans and a good day for you @Flood and Flood's wife .🙏

 

Best Regards

 

JPE

[Again the database has not updated for more than 14 hours.]

Hello @Flood and Flood's wife 

Yes, it was the same, I contacted them and they informed me  informed that it was the same time (of course, respecting the time difference between Brazil and my country).

 

Thanks you @Flood and Flood's wife for your interest👍

 

JPE

[Again the database has not updated for more than 14 hours.]

Hi @Flood and Flood's wife 

I have already contacted technical support who have not given me much information on this matter.

 

They always keep saying (Brazilian support) that KIS makes one or two updates a day and they don't know the case, they say to wait.😕

 

Thanks anyway for your reply. 🙏

[Again the database has not updated for more than 14 hours.]

Hello everybody.

 

My database indicates that the last update was at 5:42 AM (CET-1) but I am already at 8:30 PM local time (CET-1) and the database does not update.

 

What's up, there are no threats in the world.

 

 

Thanks for any clarification.

 

JP

[My device icon is offline in "My Kaspersky"]

Hello @Flood and Flood's wife 

 

Thanks again for all the clarifications provided.☺

 

JP

[My device icon is offline in "My Kaspersky"]

Thanks for the reply and Happy New Year to you too @Flood and Flood's wife 

I'll take the hint of your enlightening answer.🙏

 

Thanks, @Flood and Flood's wife 👍

[My device icon is offline in "My Kaspersky"]

Hi, again

 

It returned to normal after a few hours and without any intervention on my part.

 

Best regards.

 

 

[My device icon is offline in "My Kaspersky"]

Good afternoon.

I have KIS 21.3.10.391(g) installed on Windows 10 21H2.

The image of my offline device appears on the "My Kaspersky" portal.

 

What is up?

What should I do?

Thanks for any reply.

JP