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JL - KL DACH started following Applications available updates not showing , Error 1404 during installation , Kaspersky Block any interaction with the windows to confirm actions and 7 others
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Error 1404 during installation
JL - KL DACH replied to Smartek's topic in Kaspersky Endpoint Security for Business
Hello Smartek, if problem still available and KES still installed try to disable self defense before removing the key Thank you in advance Best Regards -
Hello Jean, this is a normal confirmation popup when you try to change settings in KES. You can just limit the time for duration until it will be asking you again. Same would be happen when you set a password for KES in your policy. For any changes in local UI or disabling the policy by the tray icon you will be asked for confirmation. This is by design and need to make changes to KES more secure. If you think this is a problem open a ticket with technical support team Thank you in advance Best Regards
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Can't not create agent on Debain 12
JL - KL DACH replied to pimado3648's topic in Kaspersky Endpoint Security for Business
Hello pimado3648 please refer to the commands here: Installing the application using the command line (kaspersky.com) if this will not work check if you can use KES Linux 12 Product Downloads | Endpoint Security for Business | Kaspersky If this will not work open a technical support request Thank you in advance Best Regards -
Hello Jenner, the version Kaspersky Endpoint Security 11 for Linux (11.0.0.2706) is end of life. I think it would be a good idea to check if you are up to date with your Kaspersky Products and then using Kes for Linux 12.x Product Support Lifecycle (kaspersky.com) Product Downloads | Endpoint Security for Business | Kaspersky (scroll down to the bottom for KES Linux) if still problems then it makes sense to troubleshoot this with technical support team Thank you in advance Best Regards
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Migrate Kaspesky server from Windows 10 to 11
JL - KL DACH replied to Hichem Bouslama's topic in Kaspersky Security Center
Hello Hichem, please check the system requirements here and unsupported OS here. Better using a Server OS Unsupported operating systems and platforms. Administration Server (kaspersky.com) Regards -
Hello Alex Pro it depends on the events you get from KES Components. You should be able to add Tenable Nessus Application to the Trusted Application settings in your KES Policy. Here you can disable scanning by specific components and you can specify IP and port which should not be scanned.
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Resume a Pasued Application from KSC
JL - KL DACH replied to create_share's topic in Kaspersky Security Center
Hello, exactly, you cannot resume protection from KSC when pausing from KES tray icon. Regards -
Hello Hichem, to be able to get information from the clients the Network Agent Policy needs to be configured to provide them. If this is already set (which should be by default) then check if the clients have a valid connection to the server to sync properly. In addition run an Inventory Task. If this will not help open a ticket with technical support Thank you in advance Best Regards
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Applications available updates not showing
JL - KL DACH replied to Hichem Bouslama's topic in Kaspersky Security Center
Hello Hichem, could be the problem is just by low resources from the database or database content itself. Please create the task "Find vulnerabilities and required updates" and a Kaspersky Endpoint Security Inventory task. Check if both helps to fix that. If not open a ticket with technical support to troubleshoot the problem. Thank you in advance Best Regards -
kaspersky security center 14.2 web console
JL - KL DACH replied to HBoukhalfa's topic in Kaspersky Security Center
Hello, this is the english forum. I recommend to open this in french forum or communicate in english here. Based on the screen and description it looks there is a problem with the ntdll.dll which is an OS issue. To troubleshoot it open a technical support ticket Thank you in advance Best Regards -
Unable sync android mobile
JL - KL DACH replied to RahulPawar's topic in Kaspersky Endpoint Security Cloud
Hello RahulPawar, it looks the certificate is not valid or expired. As this is a problem to connect to the server successfully you have to recreate the link in the cloud console and install the app anew. Please uninstall the previous app before you install the new one even it is the same version number. Maybe this article helps too: Connecting mobile devices (kaspersky.com) Thank you in advance Best Regards -
How to block MS Store
JL - KL DACH replied to RahulPawar's topic in Kaspersky Endpoint Security Cloud
Hello RahulPawar, please refer to the following description: Managing the startup of applications on Windows devices (kaspersky.com) Thank you in advance Best Regards -
Add object to exclusion
JL - KL DACH replied to Rizkallah's topic in Kaspersky Endpoint Security Cloud
Hello Rizkallah, please refer to the following description About the trusted zone (kaspersky.com) Thank you in advance Best Regards