Applications available updates not showing

[Hichem Bouslama]

Hi,

When I try to see the available updates in (Advanced -> Application Management -> Application Updates) , I get the following error 'Cannot load the update list , the content is not ready, please retry later'

Note : the attached screenshot is in french , I tried translating the text , it might not be reflective to what is shown in the english version

Thanks in advance

[JL - KL DACH]

Hello Hichem,

could be the problem is just by low resources from the database or database content itself.

Please create the task "Find vulnerabilities and required updates" and a Kaspersky Endpoint Security Inventory task.

Check if both helps to fix that. If not open a ticket with technical support to troubleshoot the problem.

Thank you in advance

Best Regards

 

[Hichem Bouslama]

I'll try this thank you