Berny

@FFFreestyleRRR Also fixed with upcoming Patch “c” ?

@menachem Welcome. With a KTS code you can only activate KTS and with a KIS code you can only activate KIS. Both products are not EOL , as far as I know you will receive update definitions during the coming years … Also, please see this pinned topic.

@DANY51 Bonsoir, Le problème est résolu , la nouvelle version est livrée automatiquement.

@Hemant Latawa In this case your best option is Kaspersky Technical Support → https://support.kaspersky.com/b2c/

@Hemant Latawa Please see in my link above → "Suspended sales in India" Also , according Kaspersky Technical Support : "Kaspersky VPN in India for new users will not be available anymore due to regional law from the start of 2024. For existing users like you, the Kaspersky VPN will continue until its expiry date with no issues." For further investigation you may eventually contact Kaspersky Tech Support , the link is located at the top of this Webpage.

@Hemant Latawa Welcome. What is your real location → VPN unavailability in certain regions ? Please restore default settings in Windows Firewall + reboot ?

@elbmek Did you connect Kaspersky Plus to My Kaspersky, please see Profile

@Matthijs I have been testing in the past on this with some URLs and had to disable "Safe Money" , please try both options and revert if needed ?

@Matthijs Please go to : Settings ⚙️→ Privacy settings → Safe Money Support article → Enable / disable Safe Money

@Azer Bonjour et bienvenu sur le Forum. Votre extension KPM est à jour 👍 , je suppose que vour utilisez FF 123.0.1 ?

@Killerclown Welkom. Please see → Files to send to Kaspersky technical support in case of PDM malware detection

@ringlord Please download / reinstall on top Kaspersky Free ?

@MRnutty200 Any suspicious application under Kaspersky Network Monitor ?

@LesTee Please try with a Symantec removal tool ?

@LesTee Thank you for posting back. This looks like a Symantec detection 🤔 Can you please provide additional details.

@LesTee Welcome. Can you please check your Kaspersky reports and post a screenshot form the detection.

@Geoff Bonjour et bienvenu sur le Forum. Veuillez consulter le Support Technique svp → https://support.kaspersky.com/fr/b2c/fr

@TranDucThang Welcome. Please contact Kaspersky Technical Support → https://support.kaspersky.com/b2c/

@Md Abubakar ↓ From Kaspersky Virus Lab "

@Md Abubakar Welcome. Your URL has been submitted to Kaspersky Virus Lab , the verdict will be provided when available.

@Hocyy Maybe this → Fix problems that block programs from being installed or removed ?

For privacy reasons we don't request system logs on this Forum. Please check your Windows Log ? Please check your disk surface CHKDSK /F ?

@Hocyy Welcome. Please try an install as ADMIN ?

@FFFreestyleRRR Unfortunately Kaspersky Technical Support is not available for Free products and for privacy reasons we don't request system logs on this Forum. Please wait for other suggestions ...

Did you try on an external device ?