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The recent visitors block is disabled and is not being shown to other users.
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It is possible to create a new Admin account and retest the issue there?
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Hello, it can be related to one of extensions in this browser. Try to disable all the extensions, restart browser (make sure all processes are stopped in Task Manager), recheck the issue.
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не открывается сайт Роскомнадзор
Anton Mefodys replied to webveko's topic in Kaspersky Secure Connection
Подскажите, пожалуйста, актуальна ли ситуация? У меня в Chrome не воспроизводится при выборе сервера Россия. -
Hello Joner C W, The suggestion is located in the internal tracker. As I see the suggestion is still opened. Unfortunately there is no news on it.
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Добрый день, С высокой долей вероятности, ситуация будет не актуальна в следующей версии продукта. Была похожая ситуация на совместимость с таким же сочетанием клавиш в Word. По моей информации, ситуация исправлена в следующей версии продукта. На текущий момент на бета-форуме происходит тестирование данной версии: https://eap.kaspersky.com/category/383/kaspersky
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Kaspersky VPN Error 1714
Anton Mefodys replied to JamieTech's topic in Kaspersky VPN Secure Connection
Hello, Beta issues should be reported to beta forum: https://eap.kaspersky.com/ In general 1714 error related to the case when previous version of the application is not removed. So it is necessary to try to firstly remove previous version of application, reboot, only then try to install new version of application. https://docs.microsoft.com/en-us/windows/win32/msi/windows-installer-error-messages -
a gamer edition of kaspersky
Anton Mefodys replied to Snowwolfboi's topic in Kaspersky Internet Security
@Snowwolfboi hello! Could you clarify what do you mean by focus on gamers? -
MAST backup Online (mbo) false positive
Anton Mefodys replied to ioankiss's topic in Kaspersky Internet Security
Hello @ioankiss, You can send the file to reanalize via https://opentip.kaspersky.com/ or you can send a request to Tech support (and provide concrete file with the detection in archive with password virus). Tech support will contact Virlab regarding the issue. -
KPM should record timestamp of saving
Anton Mefodys replied to RGausMH's topic in Kaspersky Password Manager
@RGausMH hello, thank you for the clarification. A suggestion of product is added- 5134092. -
@anat, добрый день, Вам стоит создать запрос в Службу технической поддержки https://support.kaspersky.ru/b2c/RU В подобных случаях необходимо собирать логи продукта.