I recently installed K Premium EN 21.23 on a new device , K VPN as well as K KPM have been automatically included during the installation 😊

Hello @Britta, Thank you for posting back & the information! We *know* what you need & what the issue is & we don't understand why you've been given links that are not going to solve the issue. The *reason* we advised you to wait for Kaspersky support to contact you is bc it's the Kaspersky support team who can assist you to resolve this issue. So to reiterate - please wait for the support team to engage - they will assist & they will endeavour to resolve. Thank you🙏 Flood🐳+🐋

Here is another EN download link https://dm.s.kaspersky-labs.com/en-gb/KSDE/21.23.6.614/startup.exe

Вот и я думаю, а зачем он. У себя его никогда не видел, его никогда не было и сейчас нет.

Du solltest deine Kis durch "Kaspersky Standard" (kostenlos) ersetzen und testen ob das Problem dann behoben ist. Einen Download findest du in deinem MyKaspersky Account. Laut einigen Aussagen hier kannst du die neue Version einfach "drüberinstallieren".

@Britta You are welcome. This procedure has been submitted multiple times submitted on this Forum , but if you don't trust please continue with Kaspersky Technical Support.

Thanks a lot. But that link does not seem like secure connect app. Just want to be sure, not that I mess up more. I am happy that it works. @Flood and Flood's wife I am not sitting around and being in a support forum is not my full time job. I had to teach online classes under difficult circumstances, as I could not use the computer due to the VPN failure - and same time tried to fix this problem. You know who helped to fixed it? The support of another free VPN provider - with the same information (actually less) than I gave you. This app, I need in English please.

I used Kaspersky Internet Security on my PC, and for 6 months it was giving me a lot of error connection issues. I could not run software that required an internet connection, and I could not use some web browsers on my PC, like Brave, Vivaldi, and Opera. Sometimes I couldn't even open some web pages. It was a nightmare…. As I found out today, all these issues was giving me the Kaspersky Internet Security. I wished the company would inform the customers about discontinuing the product version with a popup directly within the interface of the old software. I deleted old software and installed Kaspersky Plus today; it solved all the issues.