没用，卸了重装也没用，给客服发工单和邮件了，看看客服怎么说

把火绒添加到排除项了还报毒，因为你们的卡巴斯基没有弹窗拦截选项，还有清理垃圾清理不彻底所以又装了个火绒，但添加了信任名单了依旧报毒。

That's such a pity.

Hello @Clark Welcome back! Correct for both. We submitted a request to update the documentation to reflect Kaspersky Free significant changes - Kaspersky refused stating the product is no longer supported. 🙄 Thank you🙏 Flood🐳+🐋

Yes, your money is wasted. It's been like this for over a month and there is no fix. I personally reached out to customer service, and they said there is no solution; you have to wait.

I can't connect to the VPN from my iOS phone and Windows 10 computer. It's been broken for a long time, when will it be fixed? Was my money wasted?

Here, https://latam.kaspersky.com/lp/special-offer?utm_content=ppc|b2c-eg-lf&utm_source=google&utm_medium=cpc&utm_campaign=DM_B2C_LATAM_SOLA_PPC_Google_LF_SP-AR_B_KWD_EXA_Brand_Pure&gad_source=1&gad_campaignid=21911164774&gbraid=0AAAAA-fVnTuoceilYNn3SYlW8cxcLOrdU&gclid=Cj0KCQiApfjKBhC0ARIsAMiR_Ivl3kDym74GFd7ZKlB7xl7n6qBtnLQUj08VnE5PtPVrCN1nxYjH3PkaArXyEALw_wcB