Hello Tahmeed, from my experiences this happen when updating KES from previous version and something went wrong or a reboot is required and not done to finish the new installation. The only way to solve that is to use kavremover in safe mode to remove the application, reboot and create a task to install KES again from scratch. In principal you can check the installation logs in the users local temp folder for errors or warning if a reboot is required after upgrade. Thank you in advance Best Regards

Hello Fatemeh, please refer to the following documentation: AVP commands Use a CMD Windows started as Admininstrator to run the commands. Thank you in advance Best Regards

Please raise a ticket https://companyaccount.kaspersky.com

Hello Ahmed, please refer to the online help for more information as described here: https://support.kaspersky.com/help/KESWIN/12.8/en-US/236470.htm The topic is complex and if you have more question contact a Kaspersky Partner or Kaspersky Technical Support https://locator.kaspersky.com/b2b/ Kaspersky Technical support for business solutions Thank you in advance Best Regards

https://support.kaspersky.com/KSCLinux/16/ru-RU/228405.htm

These are not clear documents. At least i am not able understand There must be a document containing screenshots, with explanations of each option shown in the screenshots.

Добрый день. KSC 16 на Astra Linux. Задача резервного копирования сервера успешно работают, файлы копий создаются и лежат по нужному пути, а в Web console - Параметры сервера - Резервные копии данных: там пусто. Перерыл всю справку, но ничего не нашел. Этот пункт меню относится к резервному копированию сервера или он про что то другое? Если относится, то почему там пусто?

Жаль, что форум по адресу https://forum.kaspersky.com/ для представителей лаборатории Касперского индифферентен.