We have all been struggling with VPN and DNS issues after the recent update to Kaspersky VPN Secure Connection which involved integrating PureVPN into its services. After 8 days waiting for this issue to be resolved I can no longer justify spending any more time dealing with an unreliable and intermittent VPN, so have uninstalled it and paid for a month with another provider. As a Kaspersky loyalist who has used Kaspersky's products for nearly a decade, and never had any of my systems breached under Kaspersky's guardianship, I find having to uninstall their VPN immensely disappointing. For those of you still struggling with issues like intermittent VPN access, zero access or partial access to some sites (YouTube and Google Maps among others in my case) and your DNS malfunctioning, in my view this cannot be solved at the users end as it is an issue Kaspersky's integration of PureVPN's servers into it's security architecture. * IT IS TIME FOR KASPERSKY LAB TO RESPOND I am formally requesting that an OFFICIAL UPDATE from Kaspersky Lab is sent to all users of Kaspersky VPN Secure Connection via email to clarify the nature of the remaining issues and when they can be expected to be solved. In my view 8 days of a virtually unusable VPN is a serious enough failure to maintain an internet security component that a FULL ROLLBACK of the update needs to be considered until the developers find a 100 percent functional and permanent solution to the issue. In the meantime, having reluctantly uninstalled Kaspersky VPN, I can now get on with my work with a 100 percent reliable VPN. For the reader, let me know what you think, or if you have come across any solution that works for you. * Once Kaspersky Lab issues a statement on the issue as requested above I will download and test Kaserpsky VPN Secure Connection again, because, as I say, I am a Kasperksy loyalist and still believe their security suite is the Gold Standard in internet security.

O serviço de VPN foi restabelecido e está funcionando normalmente aqui até o presente momento. Permanecerei monitorando e, caso qualquer anomalia ocorra, retornarei o contato. Agradeço a todos os envolvidos pelo restabelecimento do serviço. Obrigado. Atenciosamente, Luis.

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Same here, the connection is up but no internet.

It doesn't matter if it connects, I still can't browse the internet with the VPN.

A licença que você adquiriu estará vinculada ao e-mail cadastrado no momento da sua compra. Para checar como proceder, reconfigurar ou instalar, basta seguir esse link oficial: https://www.kaspersky.com.br/blog/how-to-use-vpn-on-routers/21435/ OBS.: Após acessar a sua conta Kaspersky, teve apenas uma pequena alteração no último ícone, ao invés de aparecer o texto "Secure connection", irá aparecer o texto "VPN", após, clicar em "VPN", ai sim irá aparecer a opção: "Download do Kaspersky VPN Secure Connection". (vide print em anexo).

i got the same problem. Please fix it Ülkeyi değiştirdikten sonra girdi bu arada Almanya'dan girince çalışmıyormuş.

Boa Tarde! Também estou passando pelo mesmo problema.