Hello fellows, we deployed a Kaspersky Security Center Failover Cluster following Kaspersky’s documentation, but we are encountering an issue related to the Klfoc service. The service does not start automatically even though its Startup Type is set to Automatic. We have to start it manually after each server reboot when testing failover. Reproduction Steps: Step 1: We turn off KSC-01 Server and failover switches to KSC-02 successfully. Step 2: After that, we turn on KSC-01, then turn off KSC-02 to test failover again, an error appears during server (KSC-01) startup. Step 3: We've to manually start the Klfoc service via services.msc, after that, the system returns to normal operation. I would like to know whether this issue is related to the OS or the Kaspersky service itself. Environment: Kaspersky Security Center: 15.1.0.22239 Network Agent: 15.1.0.22239 OS: Windows Server 2025 Database: MSSQL 2022 / SQL Server 16.0 Klfoc Service Log On: Local System Account running KSC core services: ksc Account running services like Web, Proxy,..: rightless

Ok, if You want to change/extend your license in terms of the number of devices, You better contact directly with K. Support

got the receipt from Kaspersky Israel

Welcome to Kaspersky Community? Where did You purchase the license?

только ради этого и покупалось, а теперь всё, приплыли (

Hi I was able to fix it it was that my extension pack wasn't updated

Have (you) emailed Kaspersky *again* @mrx78 & asked them "what is happening with INC000018105667?" Thank you🙏 Flood🐳+🐋

31/01/2026 no one responded. Problem still persist.