All Activity

You can copy/paste here a capture of the detection, and/or copy/paste the details of the detection.

Unfortunately updating the databases hasn't done anything since then. Since, I can't attach txt files for the report, where can I send them? Or should I just copy and paste them here? P.S. I really appreciate you taking the time to help me with this

В техподдержку обращались?

Я настраиваю разблокировку по Windows Hello и она вроде бы успешно настраивается и даже в том же сеансе срабатывает, но после ребута или после закрытия/открытия приложения Hello не срабатывает. Перехожу в настройки, включаю Hello При этом внизу панелька всё равно говорит "давай настроим" Нажал "готово" и вроде KPM сказал, что всё успешно Заблокировал-разблокировал и Hello сработал (причем сразу, не смотря на то, что при настройке говорил, что сработает только на второй раз) Переоткрыл KPM (нажал "Выход" в трее и запустил через Пуск заново) и Hello уже не работает, требует мастер пароль При этом в настройках Hello включен При этом в мастере настроек на Главной отображается, что не включен OS: Microsoft Windows [Version 10.0.26100.4484] x64 KPM: 25.0.0.501 (a) / 1751366245_7706 / 1.1.0.2_1 PC ID: 358a8c56-fd32-4685-bf30-82c6b727e76d Machine ID: f2f255bb-a711-2c26-8288-ff1da29fc0f8 Это баг или так сделано намеренно? Может что-то надо сделать под правами администратора? Фича с Windows Hello очень правильная и нужная, но, если она намеренно отключается после ребута, то становится бесполезной. Она же нужна, чтобы я мастер паролем пользовался только один раз при настройке девайса. А, если он мне нужен после каждого ребута, то получается, он должен быть либо простым, чтобы я его по памяти наклацывал, либо я его должен хранить где-то в блокнотике на компе или в другом менеджере паролей. То и другое делает бессмысленной всю затею с шифрованием БД паролей и отдельного приложения для паролей. Скажем, сама винда же не требует у меня пароля от учетной записи после каждого ребута: я один раз для девайса при помощи пароля настроил пинкод и с тех пор пользуюсь только пинкодом, пароль даже не вспоминая. Банковские приложения на телефоне так же делают: там тоже есть пароль и он мне нужен один и только один раз для настройки индивидуального для девайса пинкода.

In a W11 Pro x64 + KPremium 21.21a, just installed that game from Microsoft Store, and here works without issues:

Welcome to Kaspersky Community. Please provide version of KVPN installed. Try to manually change protocol to Catapult Hydra.

Hola, Te recomiendo que abras un ticket de soporte en mi Kaspersky. Es un problema que reportamos @harlan4096 y yo, desde el principio, el límite por cuenta para la VPN. Tendrías que haber asociado esa otra licencia a otra cuenta Kaspersky (otro correo), de momento que yo sepa no hay otra opción. Habla con soporte para ver que te dicen. Saludos

I have a KIS License that was auto upgraded to Kaspersky Standard. I wish to renew the license beforehand. When I enter the License on Kaspersky.co.in it gives me a very good discount on Kaspersky Plus of 1 Device 2 Years with additional coupons. Now my question is that:- 1. Will my existing Kaspersky License be also upgraded to Plus or will it remain in Standard until expiry and then become Plus? 2. Will I lose the remaining days or will it carry over to the Plus? The original KIS license was 1Device 3Year activated on September 2022 so expiry is in September 2025.

Если имеются проблемы, то нужно обращаться в поддержку: https://support.kaspersky.com/b2c/#contacts

卡巴新版本列设置不能保存，每次打开都需要重新设置列。

Fair enough, but wondered if that is part of the 'old' thing more then whatever they appear to be trying to claim.. no clue.. but yeah, gonna have to just wait and see..

I have, many times. Same effect, I have even upgraded from Windows 10 to Windows 11. Stays the same The only time the game stayed inside was when i exited Kaspersky

Your SOC team’s plate is already full. Let us cut through the noise. When every alert demands attention, it’s easy to lose sight of bigger security priorities. Kaspersky MDR helps your team focus where it counts by taking over 24/7 threat monitoring, hunting, and prioritization. You stay in control — we support the frontline work. And now you can experience it free for 3 months. Apply now. Offer valid for a limited time: https://kas.pr/ae58

Free version download links in K. official sites are a bit hidden, but still there, just adding: .com/free-antivirus or /downloads/free-antivirus Some examples:

The Free isn't listed on their site since a couple of years at least. You can find it if you search it on google or if you have the link. I got 3 notifications on total, the last was 2 days ago i think. Now i have zero notifications. Still works and it's available for download. So, i have no idea what's happening but i think it was just a marketing thing. We will see....

Uninstall Real Pool and reinstall it again.

To be sincere, I don't see anything related to Kaspersky in all those Even Viewer logs 🤷‍♂️ Do you get any warning from Kaspersky when the app is blocked or closed? If the app still fails even being Kaspersky exited, then the issue probably is not related to Kaspersky.

if i pau- System - Provider [ Name] Application Error [ Guid] {a0e9b465-b939-57d7-b27d-95d8e925ff57} EventID 1000 Version 0 Level 2 Task 100 Opcode 0 Keywords 0x8000000000000000 - TimeCreated [ SystemTime] 2025-07-05T19:29:09.5616325Z EventRecordID 3844 Correlation - Execution [ ProcessID] 6808 [ ThreadID] 17340 Channel Application Computer Stephen - Security [ UserID] S-1-5-21-2088515173-1453250347-40221073-1001 - EventData AppName RealPool3.exe AppVersion 0.0.0.0 AppTimeStamp 68661818 ModuleName RealPool3.exe ModuleVersion 0.0.0.0 ModuleTimeStamp 68661818 ExceptionCode c0000005 FaultingOffset 00000000003d3e8d ProcessId 0x898 ProcessCreationTime 0x1dbede25c16f30d AppPath C:\Program Files\WindowsApps\B9BA84AC.3D2_2.4.3.0_x64__3ag0hv5nd203a\RealPool3.exe ModulePath C:\Program Files\WindowsApps\B9BA84AC.3D2_2.4.3.0_x64__3ag0hv5nd203a\RealPool3.exe IntegratorReportId 5fb598f9-52eb-4716-9b2f-d73ff8c4d838 PackageFullName B9BA84AC.3D2_2.4.3.0_x64__3ag0hv5nd203a PackageRelativeAppId App

Solved. Deleted all Kaspersky related programs. Restarted the computer. Reinstalled. Synchronization is now possible. Ignore this article. Thanks.

卡巴和火绒不兼容，火绒主程序本身不会报毒，但它加载进内存的的内容会被卡巴检测并报毒，无解。 你需要二选一。

Я наверное рад всему новому, но на текущий момент у меня оплаченный впн работает медленней первого попавшегося бесплатного. И работает не везде. В какие сроки я получу нормально работающий сервис?

I don't mean pause protection, but completely exit Kaspersky temporally, and check.

something is clearly going on cause I keep getting the message.. The main site now lists only 3 plan types. Standard with his £16 a year, Plus which is £20 or Premium for £21.. though all prices will go up as it's an 'introductory offer'. Okay, free plan doesn't really bring in a HUGE amount of money, in theory (there are some related ways it does but.. oh well) but this kinda seams like Kaspersky trying to kill itself. Not only free plan members, but I can see some paid plan members not thinking this, and how they aren't really explaining things (best I can see) as not a good sign. I guess that bit on the site just saying "Meet the new Kaspersky" is right.. Meet the new Kaspersky, we just want your money!

if i pau- System - Provider [ Name] Application Error [ Guid] {a0e9b465-b939-57d7-b27d-95d8e925ff57} EventID 1000 Version 0 Level 2 Task 100 Opcode 0 Keywords 0x8000000000000000 - TimeCreated [ SystemTime] 2025-07-05T19:29:09.5616325Z EventRecordID 3844 Correlation - Execution [ ProcessID] 6808 [ ThreadID] 17340 Channel Application Computer Stephen - Security [ UserID] S-1-5-21-2088515173-1453250347-40221073-1001 - EventData AppName RealPool3.exe AppVersion 0.0.0.0 AppTimeStamp 68661818 ModuleName RealPool3.exe ModuleVersion 0.0.0.0 ModuleTimeStamp 68661818 ExceptionCode c0000005 FaultingOffset 00000000003d3e8d ProcessId 0x898 ProcessCreationTime 0x1dbede25c16f30d AppPath C:\Program Files\WindowsApps\B9BA84AC.3D2_2.4.3.0_x64__3ag0hv5nd203a\RealPool3.exe ModulePath C:\Program Files\WindowsApps\B9BA84AC.3D2_2.4.3.0_x64__3ag0hv5nd203a\RealPool3.exe IntegratorReportId 5fb598f9-52eb-4716-9b2f-d73ff8c4d838 PackageFullName B9BA84AC.3D2_2.4.3.0_x64__3ag0hv5nd203a PackageRelativeAppId App If i pause Kaspersky it runs a little longer and then eventually goes out again. I guess it is because Kaspersky runs the firewall as well. Therefore i think i should uninstall it completely and try running it. Only then will i know for sure that the problem is Kaspersky. But like i said before, when i was having another virus program, i didn't have this problem. So i am 100% that Kaspersky is the main cause of this issue.

I already tried that, no success. However, I did find something in the event log: Name resolution for the name ff.kis.v2.scr.kaspersky-labs.com timed out after none of the configured DNS servers responded. Could this mean something?