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Kaspersky VPN

Get help with Kaspersky VPN for Windows, macOS, Android and iOS

  1. Seal_FKCN

    As tittle, actually I just purchase today as trial but your only VPN server for Taiwan seems cannot let me watch Netflix Taiwan when I use Windows 8.1 desktop with Chrome browser, so is there any other available VPN server or suggestion? Otherwise this VPN has no value for me…. Thanks

    • 1 reply
    • 1.4k views
  2. Guest
    Started by Guest,

    Can you please help to uninstall the kid device?

    • 0 replies
    • 1.4k views
    Flood and Flood's wife
  3. Kev797
    Started by Kev797,

    hi, please may i ask ? if kaspersky Vpn is purchased and added to Kaspersky security cloud family can it also be shared amongst family and friends ? for example if the license is for 5 users than 5 different people can use the VPN on 5 different devices thank you, ☺

    • 2 replies
    • 1.9k views
    Flood and Flood's wife
  4. Fares

    Kaspersky vpn disconnected and reconnects continuously non stop i have premium continuously and disconnected my internet i if stop the vpn internet back normly i need to ues the vpn plzzzzz help

    • 6 replies
    • 1.4k views
  5. İbrahim Özbaytemur
    Started by İbrahim Özbaytemur,

    Hello, I was started using Kaspersky VPN(premium) and my problem is while VPN on my ping is 150-300 in games. My download speed and upload speed are still good but ping is high.

    • 1 reply
    • 4k views
    İbrahim Özbaytemur
  6. luizzapchau
    Started by luizzapchau,

    Hello, I am currently living outside the US and would like to watch some channel from Locast which is a local channel online broadcast service. But even when I set my Kaspersky VPN with any of the US locations, Locast still says I am outside their market area. I would like some help with this issue. I use Windows 10; Opera; Firefox; Chrome; and Edge. Just need one of the browsers to work. Thank you for your attention.

    • 0 replies
    • 1.1k views
  7. Baiker33
    Started by Baiker33,

    Hi, NRK has blocked vpn when I want to watch from abroad on holiday .. It has worked for a long time until 2 months ago I lost access to NRK, So my friend who has Nordic-VPN and he still gets access to NRK, So I'm wondering if you can update servers so we can access? If you can not, then I would be surprised to cancel your subscription with you and get me Nordic vpn instead.

    • 6 replies
    • 3k views
    Flood and Flood's wife
  8. rodrigogalli
    Started by rodrigogalli,

    I have a VPN (Kaspersky) and Youtube (video area only) does not work when using this VPN app. I thought this problem was on Mozilla Firefox, as it works normally on Google Chrome, but on the Mozilla Firefox forum I was told to look for help here. Please help me.

    • 4 replies
    • 3k views
  9. Anoop
    Started by Anoop,

    When it is connected to the Indian VPNThe Indian Amazon Prime site videos are not obtainable when it is connected to the Indian VPN from Middle East!

    • 1 reply
    • 1.3k views
    Anton Mefodys
  10. Stefano C
    Started by Stefano C,

    Hiwith my premium VPN I was always able to see the Amazon Prime Video programs by connecting to Italy. for a few days, however, the site has been blocking my content saying "you are connected to a VPN"How can I solve the problem?it has always worked perfectly

    • 0 replies
    • 1.7k views
  11. Trent
    Started by Trent,

    I bought Kaspersky KIS to use VPN which is bundled. They forgot to tell buyers the VPN is pathetic and doesnt work. In over a week i have only managed to connect once and it was appallingly slow. 99.9 % of attempts to start VPN fails. WTF is your problem Kaspewsky? Too fkn cheap to supply VPN as promised with your 1920s servers hidden away in Crimea somewheres? Considering a refund and ditching this service.

    • 6 replies
    • 2.1k views
    Flood and Flood's wife
  12. Vishal_Krishnan
    Started by Vishal_Krishnan,

    Hello Forum members, I am in Germany and have purchased the Secure connection VPN subscription for viewing my Indian contents in my devices. But the connection does not seem to be establishing to any of the streaming platforms. Previously, I have watched them with different VPN providers (both free and paid) and have had no problem viewing it. Not just the streaming platforms, but I am not able to see anything related to India. The main purpose of my subscription was to view these contents and if I am not able to see it, I dont understand the point of it. Please help me out in this regard.

    • 0 replies
    • 1k views
    Flood and Flood's wife
  13. Darky
    Started by Darky,

    How do i scan virus?

    • 0 replies
    • 746 views
    Flood and Flood's wife
  14. Yelda

    How may i watch nbc in Turkey? I choose USA for server location but can not watch ?

    • 1 reply
    • 914 views
  15. Kerdevan

    I am a Windows 10 20H2 user with a Quad CPU and 16Gb RAM, my Premium Version of VPN Connect has been unable to connect to any sever since this morning, why is this. Kerdevan

    • 0 replies
    • 692 views
  16. Jezper04
    Started by Jezper04,

    Hello! I just bought Kaspersky VPN beacause I want to play the Deadpool game on Steam. To do that you have to be connected to the Ukranian servers. When I proceed to connect to the servers with my VPN the game does not want to start. Are you not able to connect to other servers to do that type of things?

    • 1 reply
    • 2.1k views
  17. Guest #21715

    • 3 replies
    • 1.7k views
  18. dags1
    Started by dags1,

    Hi all, I have been using Total Security for 12mnths without any issue, but just this week installed Kaspersky VPN. I have found that 2 Photoshop plugin products Topaz Impression2 & Luminar AI both freeze on splash screen when VPN is enabled & refuse to launch. If I disable VPN, they launch normally. I dont see anywhere in VPN to manage applications, however in Total Security I have ensured that Topaz, Luminar & Photoshop are all marked as Trusted. Any idea what the issue is and what I can do to make it work?

    • 2 replies
    • 1.2k views
  19. Guest #23484
    Started by Guest #23484,

    I purchased VPN for connecting Malaysia IP. in premium version after purchase the malaysia location is not there

    • 6 replies
    • 2.1k views
  20. Kali Pyramid

    Before After I bought this vpn for 30 usd yesterday because my isp was throttling me in csgo and steam. However, now I couldn’t use this vpn for steam friend list so I couldn’t join my friend’s game in csgo. What can I do to fix this issue?

    • 0 replies
    • 719 views
    Kali Pyramid
  21. Max Lima

    [ENG] How do I cancel and get my money back from a subscription I canceled?[PT-BR] Como cancelar e resgatar meu dinheiro de volta de uma assinatura que cancelei?[ENG] I tried and bought the VPN for a few hours, also gave up on the product and canceled my subscription right away. I would like to know how to refund.[PT-BR] Eu testei e comprei a VPN por algumas horas, desisti do produto e cancelei a assinatura na mesma hora. Gostaria de saber faço o reembolso.

    • 4 replies
    • 1.3k views
    Flood and Flood's wife
  22. Guest #23213

    Okay, so I have downloaded Kaspersky VPN and have a license. How do I actually go about using it to watch series, movies etc?

    • 0 replies
    • 844 views
    Guest #23213
  23. kfoelsch
    Started by kfoelsch,

    I installed the software (2.9.0.60) about two weeks ago on my iMac (11.4). Since then, my mac has gotten very slow browsing the internet. The problem is most noticeable when going to a new websites. But it also effects other apps, like spotify, that are net dependent. All non-net dependent activity is fine. I was looking for a troubleshooting guide for this, but did not find one. I have rebooted several times, no effect. What next?

    • 4 replies
    • 2.4k views
  24. g.gloeckner
    Started by g.gloeckner,

    Most of my emails aren’t send anymore. I got this reply: Mail delivery failed: returning message to sender> >This message was created automatically by mail delivery software.> >A message that you sent could not be delivered to one or more of its >recipients. This is a permanent error.> >The following address failed: ...t-online.de The support of my provider told me, that my IP address (be sent over VPN) are marked as spam because it is on 4 black lists. >--- The header of the original message is following. --- ... >X-Spam-Flag: YES >X-UI-Out-Filterresults: >junk:10;V03:K0:tzKHYHp5tPs=:vRbCBPM7scTGM3eT1CeAnCuh What should I do?

    • 1 reply
    • 1.3k views
    g.gloeckner
  25. hjhood
    Started by hjhood,

    Just upgraded from KIS to KTS. I am used to looking for the the small green icon telling me K version and the fact KTS is active. Where do I turn this green Icon indicator on?

    • 0 replies
    • 3.1k views

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