家用产品支持

690 topics in this forum

1. 社区发帖前必读！

   By Wesly.Zhang, July 19, 2022
   • 0 replies
   • 6.4k views
   • 
   • Wesly.Zhang
   • July 19, 2022

2. [ 置顶 ] [ 教程 ] 卡巴斯基中文社区《帮助文档》汇总

   By Wesly.Zhang, July 14, 2022
   • 0 replies
   • 6.8k views
   • 
   • Wesly.Zhang
   • July 14, 2022

3. 无法续费或切换到新的计划

   By SZLysms, 17 hours ago
   • 1 reply
   • 144 views
   • 
   • SZLysms
   • 16 hours ago

4. 中国下载安装浏览器扩展插件

   By Moonia, Monday at 02:12 PM
   • 0 replies
   • 170 views
   • 
   • Moonia
   • Monday at 02:12 PM

5. 访问微软华为等大站提示此证书或者证书链创建在不受信任的根中心

   By Wu2025, Friday at 02:24 AM
   • 0 replies
   • 133 views
   • 
   • Wu2025
   • Friday at 02:24 AM

6. 请问卡巴的opentip检测没问题，本地报毒，已发送假阳性报告，但没有邮件回复，如何解决

   By Cartload9684, March 5   

   • windows 10
   • 1 reply
   • 192 views
   • 
   • Yliven
   • 5 hours ago

7. 检测到恶意软件木马反反复复一直无法清除该怎么办 各位大神

   By CCmzzz, March 4
   • 1 reply
   • 151 views
   • 
   • Xzz123
   • March 5

8. 无法连接到卡巴斯基安全网络

   By 深海咸鱼, March 3
   • 0 replies
   • 169 views
   • 
   • 深海咸鱼
   • March 3

9. 我的卡巴斯基标准版在激活后进行了一次更新，然后就提示我无法激活了，我该如何解决？

   By 1441440441, March 2
   • 1 reply
   • 261 views
   • 
   • Xzz123
   • March 2

10. 免费版21.185.438(a)打开office文件提示：无法确保正在建立加密连接的域认证

    By vbcn, February 18
    • 1 reply
    • 306 views
    • 
    • vbcn
    • February 18

11. 我的卡巴斯基总是弹出有关QQ的阻止窗口

    By Alnnnnnnk, February 14
    • 1 reply
    • 389 views
    • 
    • vbcn
    • February 18

12. 全盘扫描异常终止问题

    By yh46, February 11   

    • windows 11
    • 1 reply
    • 392 views
    • 
    • Xzz123
    • February 11

13. 应用程序控制那里点拒绝连接网络，为什么程序那里还能连接网络？而且每一个都这样

    By abcdkfc, February 11
    • 0 replies
    • 317 views
    • 
    • abcdkfc
    • February 11

14. 有关于密码管理器的问题

    By icantfind, February 10
    • 0 replies
    • 325 views
    • 
    • icantfind
    • February 10

15. 标准版21.19 设置里面 部分组件显示禁用状态，实际是开启状态 OS windows11 pro

    By moyang, February 7
    • 0 replies
    • 345 views
    • 
    • moyang
    • February 7

16. 开启了网页反病毒，如何把报毒网站从白名单移除

    By wqeewqewqr, January 31
    • 1 reply
    • 446 views
    • 
    • whx61
    • February 7

17. 请问在全盘扫描的时候总提示输入存档密码是什么意思啊？

    By Silent, January 25
    • 3 replies
    • 458 views
    • 
    • Xzz123
    • January 25

18. 网页加载非常卡

    By NokaCola, January 24
    • 1 reply
    • 424 views
    • 
    • Xzz123
    • January 24

19. 谷歌里搜不到edge扩展插件

    By wjj, January 23
    • 2 replies
    • 555 views
    • 
    • Dax1337
    • February 8

20. 21.20版本发现的bug,请官方人员帮我解决

    By I Love Kaspersky, January 23
    • 4 replies
    • 751 views
    • 
    • I Love Kaspersky
    • January 26

21. 卡巴斯基安全软件和卡巴斯基优选版

    By chenhuaiyu, January 21
    • 2 replies
    • 666 views
    • 
    • Dax1337
    • February 8

22. macOS版一直卡在“正在启动”

    By ac1917, January 18
    • 1 reply
    • 500 views
    • 
    • Wesly.Zhang
    • January 25

23. 生死狙击2客户端报毒，幻塔客户端报毒

    By 理明华, January 16
    • 3 replies
    • 640 views
    • 
    • Xzz123
    • January 20

24. 卡巴斯基安全软件2021安装后系统无限蓝屏

    By huan1994, January 15
    • 1 reply
    • 464 views
    • 
    • Xzz123
    • January 15

25. CC加速器报毒

    By hahshsfhg, January 13
    • 1 reply
    • 509 views
    • 
    • Aspiriniii
    • January 14