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Hum... haz copia de seguridad de tu vault, desinstala desde Panel de Control -> Programas y características. Luego ve a esa C:\ProgramData\Kaspersky Lab\ y borra la carpeta del KPM manualmente. Ojo con C:\ProgramData\ porque está oculta, y tendrás que modificar temporalmente las opciones de carpeta de Windows. Ve a C:\Program Files (x86)\Kaspersky Lab\ y mira si quedó también otra carpeta del KPM, y la borras. Descarga el instalador de nuevo, e instala, ejecutando el instalador como Administrador (botón derecho del ratón sobre el instalador -> Ejecutar como Administrador). Saludos.

Всем добра, планируется ли выпуск нативного приложения Kaspesrsky Secure Connection для ОС Linux? Просто в стране где я проживаю бывают периодические проблемы с OpenVPN.

Hello @ThomasM69, Thank you for posting back! 1. To delete all KPM vault - data from Kaspersky servers there's two options - personally - IF we were' in the circumstance (you're) in, we'd do both - at different times. FIRST - Create a new *empty* vault so it *overwrites* the existing vault - this will force-clear all remotely stored data. Read: Create new vault. SECOND - after subscription expiry - delete (your) MyKaspersky account via the Delete account option in (your) MyKaspersky Account Settings: Read: How to delete your account, noting: Deleting account is unavailable if there are active subscriptions, that are managed in the account. There is a THIRD option, manually delete all KPM vault data, then *synchronise* the vault. 2. Because of the ban, all the US support structures changed - IF you need to contact Kaspersky Customer Service / Kaspersky Support, go to: https://support.kaspersky.com/b2c/global#contacts, select Email. Most of what you need won't be covered in the templates - select a generic template - Application malfunction / Other. Any problems or issues, please post back? Thank you🙏 Flood🐳+🐋

Hello @Jeep16, Thank you for the information! IF there's been no incident-request-number(s) generated & OR received via email, then the logging of incident-requests has not worked. The incident-request-number is generated when the request is submitted - it will show on (your) computer-screen - second image. Go to: https://support.kaspersky.com/b2c/global#contacts - select Email - fill in the template - with detailed history / information; the *completed* template should look like the first image; answer the ReCaptcha & the acknowledge the Privacy statement, then select Submit As far as we understand printer-name & OR IP can be used & this is the instruction: "If user add printer address to the hosts file, OS will determine proper IP address without querying local DNS server that is blocked while VPN is on." Try *both* - one may work? Which region are (you) in? Thank you🙏 Flood🐳+🐋

Что делать, если после оплаты заказа вы не получили код активации для приложений «Лаборатории Касперского»

I have never received a reply or incident request, but have gone through the support submission; maybe I am missing something? I just submitted again but no auto response. I have not added the printer to the hosts file. I am using the IP so I don't think it would matter?

Gracias por su mensaje. A lo que se refiere el moderador @Caos, es a si las características relacionadas con la gestión de parches, disponibles en la directiva del agente de red, están configuradas para que no realice gestión de parches. Por favor revise el siguiente artículo para más información, concretamente en la sección "Repositorios": Ajustes de la directiva del Agente de red La tarea "Descargar actualizaciones en el repositorio del Servidor de administración" no se debe desactivar, ya que esta tarea se encarga es de descargar las firmas de definición antimalware para los equipos protegidos por Kaspersky Endpoint Security. Desactivarla, implica que los equipos protegidos tendrán errores de actualización o intentarán descargar las actualizaciones de definiciones directamente desde la conexión que tengan disponible a Internet. Recuerde contactar a su distribuidor Kaspersky en su región para obtener mayor información sobre cómo ajustar esta directiva de forma que se adapte a sus necesidades.

20.05.2025 г. оплатила по счету № 46Y1ARCMNGG за Kasperski Plus. Прошу сообщить на адрес моей э/почты *****@*****.tld когда продукт будет доставлен/

That's for deleting off my local computer. I understand that. I'm talking about deleting the vault off Kaspersky servers. My subscription runs out in 2 months and I can't renew due to US ban. I don't want my password vault on Kaspersky servers forever and I don't want to have to change all my passwords to be safe

If You click in Details, in the Suggestion, can't You select in Ignore?

Thanks for this workaround. I added path\to\Tor Browser\Browser\firefox.exe to the trusted applications, and saved the settings. Unfortunately I still get one suggestion every time I start Tor Browser, so this workaround did not work. I also tried to check everything in the dialog (see screenshot), but still one suggestion each time I start Tor Browser.

да и не один раз спасибо за вашу помощь, но я как то починил

Странно. Потому что у меня работает. Что с антивирусом, что без. Компьютер перезагружали?

Then confirm it, just uninstall Kaspersky... and recheck 🤷‍♂️

нет

Why am I having to do this? I've already reinstalled SF18. Does Kaspersky block certain parts of applications from installing? Do I have to go through all my hundreds of apps to make sure they installed correctly?

Hum... 🤔 why don't You try to reinstall SF18 and recheck?

На самом деле батники запускают файл winws.exe. А уже он использует драйвер. А если выгрузить антивирус (правой кнопкой на значке в трее - Выход), запустятся?

Ok you got a point. The only issue that fixed because Kaspersky wasn't running, is the "last file doesn't process". With my last attempt just now (KP not running), all the files processed. I tried both the context menu and the "in house" batch processor. All the issues are still there, whether kaspersky is paused or not, running or not. So now the idea that "Kaspersky corrupted the install" is that a thing?

Did you try just completely exiting Kaspersky? So no K. services running... if still issues, then probably K. not the problem...

I have Kaspersky Premium version: 21.21.7.384. Windows 10 PC, latest update. The issues: - In the SF18 program itself the batch processor runs but doesn't actually do anything to the files. The right click context menu > SF18 batch process: - The pop up dialogue warning for overwriting duplicates itself for every file instead of just once (Maybe I could disable that in the SF18 settings, so it's still a bug from somewhere but ignore that for now). - The last file in a list of files doesn't process. - The tasks don't terminate when the batch processor is done. See here. I blurred out my user paths. The sword is my mouse cursor; hovering over the process gives that tooltip. All those processes are the actual batch script processes, one for each file (as far as I can tell). I can manually kill each process, except for one, that denies access. I tried running process explorer as admin but that process had disappeared. Maybe killing the other processes ended up killing that one. This not normal. Sound Forge is mature; they've been in business for like thirty years. I can't find anyone on their forum or elsewhere that is having this same issue with the batch processor. I've tried the kaspersky taskbar menu: "pause protection" and then doing batch processing, but still doesn't work. The AI bots think maybe kaspersky corrupted the installation of SF18. I've tried reinstalling SF18 while kaspersky was paused and then made sure the SF18 programs are all "trusted" but still isn't working.

А файл-то на месте?

hola si , 1 solo usuario admin !! windows 11

не открываются