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Real pool 3d2
harlan4096 replied to Stephen Smith's topic in Kaspersky: Basic, Standard, Plus, Premium
No, I'm just a Mod in this community giving offering my help, so I'm not in Kaspersky staff, You should contact to the official K. Support and report them Your issues. -
Может ли стать причиной блокировки работы USB-модема?
Friend replied to A.S.R.'s topic in Kaspersky: Basic, Standard, Plus, Premium
Может что-то новое установили 3-4 июля? Можете сделать скриншот ошибки? Можете пройти дополнительную проверку на соседнем форуме, выполнив правила раздела. -
No puedo omitir el mismo elemento escaneado
harlan4096 replied to Facu3095's topic in Para usuarios particulares
Bienvenido a la Comunidad de Kaspersky. ¿Esa unidad D : es una unidad externa o una partición fija en el sistema? Muestra captura de pantalla de la exclusión. -
Александр_mbsr started following Не удается подключиться к серверу администрирования
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Не удается подключиться к серверу администрирования
Александр_mbsr posted a topic in Kaspersky Security Center
Добрый день. Перестал запускаться KSC на сервере. Ошибка: Не удается подключиться к серверу администрирования. Я так понял не подключается из за того что служба Mysql80 не запущена. Запустить службу вручную не получается. По логам файла KASPERSKYSERVER.err понял что ошибка в базе данных InnoDB, пробовал запускать Mysql с параметром innodb_force_recovery=1 и до 6, но служба по прежнему не запускается. Подскажите пожалуйста если попробовать переустановить Mysql на сервер, то все наши настройки KSC пропадут? Подскажите пожалуйста что можно предпринять. Сервер на Windows server 2019 data center. KSC версии 14 Mysql 8.0 Прилагаю снимок экрана лог файлов и ошибки - Today
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В KSeC доступна только одна локация
Danila T. replied to Zaurbek's topic in Kaspersky Secure Connection
@MasterKarabas насколько я вижу - деньги вернули. Вообще, за возвратом, не надо обращаться на форум. -
"Search-sprint.com" malware virus
harlan4096 replied to Dinesh's topic in Virus and Ransomware related questions
Try this: Download tool Adwcleaner, run it but don't fix or remove anything, 1st copy/paste the result log here in Your next post. -
Александр_mbsr joined the community
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harlan4096 started following No puedo omitir el mismo elemento escaneado and Subsequent file downloads are blocked without notification and just don't arrive
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StreamElements flagged as a trojan
Flood and Flood's wife replied to TakenCOmb's topic in Virus and Ransomware related questions
Hello @TakenCOmb, Thank you for the information & screen-print! OPEN the Report window as BIG as possible by selecting the tiny square in the top-right-hand-corner (A) Select the Trojan alert (B) In the lower-section of the Report window, on the right-hand-side, use the arrow to scroll to the bottom of the Trojan details (C) Select & copy the MD5 information & post back please? (D) Thank you🙏 Flood🐳+🐋 -
Network connection lost after wake from sleep when protection is enabled (MacOS Sequoia 15.5)
Flood and Flood's wife replied to kitakita's topic in Kaspersky: Basic, Standard, Plus, Premium
Hello @kitakita, Welcome! Apologies for delayed response! Please log a request with Kaspersky Customer Service, https://support.kaspersky.com/b2c#contacts - select Email, then fill in the template as shown; include a *detailed history*; Support may request logs, traces & other data - they will guide you: Please share the outcome, with the Community, when it's available? Thank you🙏 Flood🐳+🐋 -
Network connection lost after wake from sleep when protection is enabled (MacOS Sequoia 15.5)
kitakita replied to kitakita's topic in Kaspersky: Basic, Standard, Plus, Premium
Hello Kasperksy team, Any update on that? Thanks! -
Сергей_01 joined the community
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Facu3095 started following No puedo omitir el mismo elemento escaneado
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Se que es segura porque lo descargue de mi curso, pero no esta instalada simplemente esta como zip, aunque ya le puse resolver y omitir igualmente. No se si kaspersky permite zip en el apartado de exclusiones
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StreamElements flagged as a trojan
TakenCOmb replied to TakenCOmb's topic in Virus and Ransomware related questions
Hi there, sorry for the late response. Evento: Se detectó un objeto malicioso Componente: Prevención de intrusiones Descripción del resultado: Detectado Tipo: Troyano Nombre: Trojan-Downloader.Win32.Tovkater.dsxp Nivel de amenaza: Alta Ruta del objeto: C:\Users\Dylan\AppData\Roaming\obs-studio\plugin_config\obs-streamelements Nombre del objeto: obs-streamelements-update.exe I also tried to update it today after having my Kaspersky version updated and I still get the same flag Evento: Se detectó un objeto malicioso Componente: Prevención de intrusiones Descripción del resultado: Detectado Tipo: Troyano Nombre: Trojan-Downloader.Win32.Tovkater.dsxp Nivel de amenaza: Alta Ruta del objeto: C:\Users\Dylan\AppData\Roaming\obs-studio\plugin_config\obs-streamelements Nombre del objeto: obs-streamelements-update.exe -
How do I add an extra device to a subscription if the subscription is only fro 1 device?
Flood and Flood's wife replied to MikeRL's topic in Kaspersky: Basic, Standard, Plus, Premium
Hello @MikeRL, IF the link on the page (you've) referred to in (your) last post is still an issue please contact Kaspersky Customer Service & please also read the update from Kaspersky experts: The feature is managed by IPM (Incident Prevention and Mitigation) campaigns, and the availability of this feature depends on the region. There is no global upgrade for now. This feature will appear in the product and on the portal for customers due to the regional settings of IPM. The feature is unavailable by default. A request has been made to the relevant team responsible to change the article and provide more information for customers about how this feature works. Thank you🙏 Flood🐳+🐋 -
How to add an extra device to a Subscription
Flood and Flood's wife replied to Mohammad-alzoubi's topic in Kaspersky: Basic, Standard, Plus, Premium
Hello @Mohammad-alzoubi, Update from Kaspersky experts: The feature is managed by IPM (Incident Prevention and Mitigation) campaigns, and the availability of this feature depends on the region. There is no global upgrade for now. This feature will appear in the product and on the portal for customers due to the regional settings of IPM. The feature is unavailable by default. A request has been made to the relevant team responsible to change the article and provide more information for customers about how this feature works. Thank you🙏 Flood🐳+🐋 -
lemasjr joined the community
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MasterKarabas started following В KSeC доступна только одна локация
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В KSeC доступна только одна локация
MasterKarabas replied to Zaurbek's topic in Kaspersky Secure Connection
Подписка не продлилась автоматически, пароль слетел каким-то чудесным образом. При этом по старой подписке была куча локаций и более-менее приличная скорость на ютьюбе. Я покупаю подписку на год за 2300 и тут на тебе Нидерланды. Как бы предупреждать надо бы о переходе на "новую технологическую платформу". Господа верните деньги, пожалуйста! -
MasterKarabas joined the community
- Yesterday
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Detailed tech support response below. Use your favorite translation service - the response is in Russian.)
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"Search-sprint.com" malware virus
Dinesh replied to Dinesh's topic in Virus and Ransomware related questions
Thanks for the info. I tried that but the problem is still there. I removed chrome and reinstalled with the same problem. Also amended the start up but it wont work. Attached screen shot. -
Real pool 3d2
Stephen Smith replied to Stephen Smith's topic in Kaspersky: Basic, Standard, Plus, Premium
Okay, maybe you don't have the same issue... but i surely have. So the question is what am i supposed to do. Is there maybe a possibility that you can enter my pc using team viewer... Maybe you could establish what the issue is, because i surely have a lot of issues. I have attached what issue i have. You can see that where is stands collect, i cannot access that. It is merely a small issue as the game also throws me out after every 2nd game. I can also not access my cues special abilities and neither can i use the emos or the prepared chat to reply to opponents. -
Krisplash started following Subsequent file downloads are blocked without notification and just don't arrive
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Windows 11 PC with Kaspersky Premium installed and up to date Edge, Chrome & Firefox installed and all exhibit the same problem If I download a PDF bank statement from the bank it works fine but then if I try to download another it fails unless I reboot So if I want to download all my last 12 months bank statements for the tax man then I have to reboot 11 times ! The same problem occurs with CSV files and XLSX files and is the same using ay of my browsers If any one has any ideas how to resolve this issue I would be most grateful A dozen or so reboots during the day is very tedious Kaspersky Premium installation disables Windows Defender so it can't be that Also if I exit / close Kaspersky it still leaves stuff running in the background despite using task manager to close the obvious Any help much appreciated
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- kaspersky premium
- firefox
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Krisplash joined the community
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QNMZP-3P7RH-32NXE-DY4CE started following Kaspersky Virus Removal Tool
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QNMZP-3P7RH-32NXE-DY4CE joined the community
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В KSeC доступна только одна локация
andrew75 replied to Zaurbek's topic in Kaspersky Secure Connection
На самом деле это странно. У меня KSec даже в бесплатном Касперском на телефоне виден. -
hergonz82 joined the community
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Ahmad Chamseddine joined the community
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Может ли стать причиной блокировки работы USB-модема?
Alex Bond replied to A.S.R.'s topic in Kaspersky: Basic, Standard, Plus, Premium
A.S.R., попробуйте удалить драйвер USB-модема (модем д.б. вынут из ноутбука) и перезагрузить ноутбук... Затем вставить модем и подождать пока установятся все драйвера для него... -
[False Positive] KeyPress OSD (AHK-based tool) blocked by Kaspersky Plus – how to whitelist?
AlexeyK replied to rbmancini's topic in Virus and Ransomware related questions
In 99% of cases - yes.) If the exception still needs to be configured, attach screenshots of your exception and AV detection - we'll try to help. -
В KSeC доступна только одна локация
AlexeyK replied to Zaurbek's topic in Kaspersky Secure Connection
Это давно так в России, тут не связано с переездом сервиса. В остальном - да, много тут еще предстоит налаживать. Спасибо за комментарий! -
[False Positive] KeyPress OSD (AHK-based tool) blocked by Kaspersky Plus – how to whitelist?
rbmancini replied to rbmancini's topic in Virus and Ransomware related questions
I tried exclusions and actions rules without success... maybe I did something wrong, I'm not sure. The guy from KeyPress OSD wrote this about virus warnings: https://keypressosd.com/virus-warnings/ He says there is an old version of the App that does not triggers this virus issues, but it is outdated. He also says "there is the option to certify the binary files, by obtaining a code signing certificate from a trusted Certificate Authority, e.g., DigiCert. However, this is very expensive and I am not yet ready to invest into it." -
В KSeC доступна только одна локация
iapet_us replied to Zaurbek's topic in Kaspersky Secure Connection
Да, без проблем. Скорость низкая, видеопоток даже в 720p стабильно не идет. Это вдобавок к абсолютно клоунской ситуации, когда приложение ksec отказывается работать при наличии kaspersky, но в самом приложении kaspersky подписка на ksec не видна. В чате поддержки посоветовали снести kaspersky и ksec, переустановить ksec НЕ устанавливая kaspersky, и добавить подписку. Так действительно заработало, НО при установке kaspersky обратно - вернулся к тому, с чего начал. Офк и kaspersky, и ksec под одной учеткой куплены. -
В KSeC доступна только одна локация
AlexeyK replied to Zaurbek's topic in Kaspersky Secure Connection
А можно чуть подробнее, чем именно недовольны? Скорость плохая, обрывы, что-то еще? Ну это помимо 1 локации. А то пока с такой ситуацией обновленного сервиса мало кто из пользователей встречался.



















