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  1. Past hour
  2. Шут из поддержки

    Перестал работать VPN

    Да всё, народ, смиритесь, нас прогрели на деньги, они не будут ничем заниматься, им это не надо, ровным счёт как и мне чтобы исправлять их-же ошибки) У людей общая проблема после принятия нового соглашения и всё накрылось медным тазом, ребята из модерации направляют в тех.поддержку, ну смешно же, это клеше и косяк. Советую искать более надёжный впн всем, кто читает это сообщение. Касперский больше не является моим фаворитом как "лучший ВПН", он утратил этот статус.
  3. Have you confirmed the device adding for sure? The email address is still partially hidden, it looks like it hasn't been confirmed yet. Or you haven't reopened the main product's window.
  4. TamerP

    RUSYA FEDERASYONUNDAYIM

    bilgilendirme için teşekkürler @murat5038 Aboneliği TR deyken almıştım sonra Rusya'ya geldim. Rusçam yok rus forum sitelerini takib edemem. bilgilendirmeyi burdan yapabilir misiniz? ayrıca bu geçişler, adaptasyonlar ne zaman biter? hedef tarih verir misiniz? teşekkürler
  5. murat5038

    VPN is not working

    Altyapı değişikliği devam ediyor tamamlandığında düzelecek. Yakın zamanda düzelecek sorunlar. Dünya çapında bu durum yaşanıyor bu yüzden güncellemeleri takipte kalın.
  6. murat5038

    VPN Bağlamıyor

    Sorun yaşayanlar duyuruyu takipte kalın. Belirtildiği gibi yakın zamanda çözülecektir geçişler tamamlandığında.
  7. Igor Kurzin

    не подключается

    Добрый день, свяжитесь, пожалуйста, с техподдержкой любым удобным способом https://support.kaspersky.ru/b2c/ru#contacts для расследования причин и поиска решения.
  8. murat5038

    VPN çalışmıyor

    https://forum.kaspersky.com/topic/duyuru-kaspersky-vpn-altyapı-değişikliği-güncelleme-57460/
  9. murat5038

    Vpm baglanti problemi

    https://forum.kaspersky.com/topic/duyuru-kaspersky-vpn-altyapı-değişikliği-güncelleme-57460/
  10. murat5038

    PureVPN? Kaspersky VPN'in sonu?

    Hayır daha güncel olana geçilecek. Duyuruyu takipte kalın.
  11. murat5038

    VPN Bağlantı Çözüm buldum.

    Duyuruyu takipte kalın ve yazılım güncellemelerini yakında düzelecek bağlantı sorunları.
  12. murat5038

    RUSYA FEDERASYONUNDAYIM

    Rusya dışındaki bölgelerdeki müşteriler Pango altyapısından Pure'a aktarılıyor (bu altyapı Rusya'dakinden farklı). Bu müşteriler, Rusya'daki konumları (yurt dışında yaşayanlar) üzerinden web sitelerine erişim sorunları hakkında Rusça forumda paylaşım yapabilirler. Lütfen destek ekibiyle iletişime geçin. Not: Yani yeni altyapılara geçiş sadece Rusya'da gerçekleşmiyor. Toplamda iki altyapı olacak: biri Rusya'da, diğeri (Pure) dünyanın geri kalanında.
  13. Longlife

    warum funktioniert premium vpn nicht?

    Kannst Dich einreihen bei uns. Versuch mal Schulte sein Beitrag https://support.kaspersky.com/de/faq/ksec-migration#kaspersky-plus-and-premium-for-windows https://forum.kaspersky.com/topic/kaspersky-vpn-v21236614-2-kein-double-vpn-speed-halbiert-57386/#findComment-222582
  14. Today
  15. Welcome to Kaspersky Community., Please provide exact version of K. product and operating system.
  16. Вы хотите об этом поговорить или чтобы работало? Проблему с региональными ограничениями можно решить только через техподдержку. Что именно там не так мы не знаем и посмотреть на форуме не имеем возможности.
  17. Igor Kurzin

    Не сайты открываются

    Добрый день, обратитесь, пожалуйста, в поддержку любым удобым способом: https://support.kaspersky.com/b2c/ и сообщите мне номер запроса. Спасибо!
  18. Montreal servers feel great, quick loads no hiccups on youtube. 🥳 a bit quicker then Toronto imo, but maybe due to many normal factors. I Still get time outs where youtube tries to run an add and shows the page is not available but i think thats because of my adblock web extension Ublock Origin on firefox.
  19. Igor Kurzin

    Перестал работать VPN

    Добрый день, в ближайшее время вернемся с ответом в инциденте. Добрый день, по проблеме с ПК заводили запрос в поддержку? Дайте, пожалуйста, номер.
  20. No, currently i have not updated the email to the developers due to volatile nature of the proceeding updates as i expect a lot of changes they need to make over time. However i did like them this thread to follow. 🫡 they said they would update me; again im not expecting incremental updates from them, more like just one when they know for sure that all issues are ironed out. so i had a theory that the fresh VPN install settings were good but would change upon restart my pc causing the problems. but when i went to go try i no longer get the VPN version i had before 21.23.6.614-2 (a) but rather i have now 21.23.6.614-2 which fixed the problem of the fastest server location not going to bangladesh and went actually near me to a US server 🥳🎉🎉 another note for the devs: on this for this forum i got a TLS handshake error when try to sign in with the vpn on 😅
  21. связался через чат с тех поддержкой, записал протокол через vpn программу без записи экрана, затем мне предложили выдать лицензию для рф на другой email, версия программы теперь 21.23.6.614-3 (была изначально 21.23.6.614-2(а), попытался сам переустановить из личного кабинета и скачал другую 21.23.6.614-2 - не помогло) теперь 8 серверов, youtube не работает, но уже что-то. без обращения в тех поддержку само ничего с программой не происходило, она не обновлялась и не соединяла с vpn, вердикт: обращаться есть смысл
  22. Flood and Flood's wife

    Kaspersky standard is not activate

    Hello @nayomi kumarasinghe, Thank you for the update! We're delighted to read there's been *progress* -> Well done!! Kaspersky Standard *only* allows for a single-email address, to add multiple email addresses, it's necessary to have a Kaspersky Plus OR Kaspersky Premium subscription. Read: About Data Leak Checker. Thank you🙏 Flood🐳+🐋
  23. Пользуюсь этим продуктом уже пол года открывается только youtube,остальные сайты не открываются, например такие как, facebook и ему подобные. Пробовал всё ничто не помогает. Другие VPN открывают всё. В чём проблема. Грош цена этому продукту.
  24. Все в этом мире возможно, но вероятность того, что на этом компе без моего ведома используется VPN менее 1%. Опять же я ведь указал, что новая лицензия также предназначенная для использования в Казахстане без проблем активировалась, а значит IP'шник там был однозначно казахстанский. И год назад все практически наверняка было точно также и старая лицензия также активировалась на казахстанском IP'шнике.
  25. Hello @MattDSI, Thank you for posting back & the extra question/s & apologies for delay in revert! Yes. Not quite so simple; when the subscription is sent to your account, (you) down load it & install it - i.e. (you) select *which* device* is allocated to *which* subscription, but -> IF (you) were to 'change' any of the Windows devices; the devices reflected in (your) my Kaspersky account would still show the *original* names, i.e. the device-name when the Kaspersky software was installed. The MyKaspersky account doesn't update-automatically. In our opinion, it'd be better to request a *refund*, explain (you've) purchased the wrong *device-number* subscription, you wish to cancel, refund & repurchase the correct-number subscription - that way (you're) only managing one subscription, with all of the devices linked to it - it still can mean at some stage - IF (your) devices are renamed - (you'll) also have to manage that in (your) MyKaspersky - but that's no show-stopper & won't stop the devices working. It's easier to manage multiple-devices on *one* subscription, than multiple-devices on multiple-subscriptions (ioo). Kaspersky has a 30day money-back guarantee -> contact Kaspersky Customer Service, https://support.kaspersky.com/b2c#contacts - select Email, then fill in the template as shown, select (your) Kaspersky software from the drop-down-list (A); please include a *detailed history*: Please READ: How to request a refund for a Kaspersky application Please post back the incident reference number, it's prefixed with INC0000? Thank you🙏 Flood🐳+🐋
  26. а покажите что вы там записали.
  27. What I was notified by email was only that Kaspersky had been working on changes to certain things around the time I had to install this update; That it would cause some disruption for a while. None of your above-mentioned explanations and information were given in the email. No mention of disappearance of double VPN. I ve now found the information I needed on this web page from you, which is detailed to some extent. I think these explanations should have been provided for the users of this VPN in the first place in order to avoid unnecessary confusions we have had here. I believe there are still more costumers like us out there all over the world, wondering what is going on with the VPN. By the way, I am still waiting when this VPN will start running as its expected way. "Connection time out" keeps happening off and on as of now, when I send emails. Thank you. --- The number of available VPN servers will change from ~105 to ~85, most common servers will remain. The router feature, protocol selection and dual VPN options will disappear. We’re continuing to expand coverage and add new features in upcoming updates. --- P.S. Driver "VPN WG Nt Adapter" keeps changing and I cannot make the settings of this driver in a certain way. (off topic)
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